Business Models: Definition, Feasibility, Viability, and Drivers

Chapter 6: Building Business Models: What Is a Business Model?

Defining the Business Model

  • Entrepreneurship Revisited: In Chapter 1, entrepreneurship was defined as a way of thinking, acting, and being that combines the ability to find or create new opportunities with the courage to act on them.

  • Moving Beyond Idea Generation: While previous discussions (e.g., Chapter 5: Using Design Thinking) focused on identifying customer needs, the current focus shifts to evaluating the plausibility of ideas and their economic feasibility and viability.

    • Feasibility: Answers the question, "Can you do it?"

    • Viability: Answers the question, "Can you make money doing it?"

  • The Business Model: A sustainable business model is essential for a venture to be viable. It describes the rationale of how a new venture creates, delivers, and captures value.

    • It encompasses a network of activities and resources that interact to deliver value to customers.

    • Working through its components helps entrepreneurs understand: what they are doing, how they are doing it, for whom, and why.

  • Generating Value: Value can be generated in several ways:

    • Fulfilling unmet needs in an existing market.

    • Delivering existing products and services to existing customers but with unique differentiation.

    • Serving customers in new markets.

Drivers of Strong Business Models: Differentiation, Innovation, and Disruption

Differentiation
  • Definition: Meeting a unique need, incorporating new features not currently available in similar products or services, and providing unmatched customer service.

  • Example: Storage Scholars: This business differentiated itself by identifying an underserved target market and offering a much-needed solution for storing belongings.

Innovation
  • Definition (from Chapter 4): Introducing new products, services, or processes that are new, novel, and useful. Innovations do not always have to be breakthroughs; they can enhance existing offerings by adding new features or functions.

  • Importance: Business model innovation is crucial for staying ahead of the curve, enabling business growth, and differentiating a company from its competition.

  • Innovative Business Model Example: Crowdsourcing:

    • Definition: The use of the internet to attract, aggregate, and manage ostensibly inexpensive or even free labor from enthusiastic customers and like-minded people.

    • Practical Use: It serves as a form of bootstrapping and a valuable resource for acquiring talent and labor (as discussed in Chapter 12).

    • Examples:

      • 99Designs: An Australia-based crowdsourcing platform that connects companies with freelance graphic designers.

      • Fiverr: A global online crowdsourcing site that links businesses with freelancers for one-off niche tasks like proofreading or software testing.

Disruption
  • Definition: In the context of business models, disruption refers to smaller companies entering a market and successfully outcompeting larger, established players.

  • Disruptive Model Example: The Sharing Economy:

    • Definition: A model that allows people to rent or borrow goods and services from private individuals, typically facilitated through the internet.

    • Major Disruptors: This model has created many disruptive businesses, including:

      • Uber (ride-sharing)

      • eBay (peer-to-peer sales)

      • Airbnb (accommodations-sharing)

    • Detailed Example: Swimply:

      • Concept: A Los Angeles-based company that operates as the "Airbnb of swimming pools," allowing homeowners to rent out their swimming pools for a fee via its pool-sharing app.

      • Business Model: Based on the private rental of personal property (swimming pools) to others through a third-party platform.

      • Future Initiatives: Swimply plans to launch "Joyspace," another sharing initiative that will enable homeowners to rent out other personal amenities like basketball courts, tennis courts, private gyms, and indoor theaters.

    • Key to Success: The examples of the sharing economy demonstrate that sharing resources can build a successful business model when all participants actively engage, commit, and collaborate within the platform.