HR

1.        ADDIE Model

a.        Assessment

b.        Design

c.        Development

d.        Implementation

e.        Evaluation

2.        Andragogy – The method of teaching adults

3.        Learning Styles

a.        Visual

b.        Kinesthetic

c.        Auditory

4.        Recency Error – When the most recent information heard is focused on.

5.        Contrast Error – When a person is judged by being compared to someone else.

6.        Central Tendency Error – When evaluations are all average or near the middle of the scale rather than using the extremes.

7.        Bias Error – When a person’s bias affects that decision-making or judgment

8.        Hot Stove Principle – States that feedback should be

a.        Immediate

b.        Consistent

c.        Impersonal

d.         

9.        COLA – Cost of Living Adjustment

10.  Distributive Justice – Refers to the fairness of how resources (Money) are allocated

11.  Procedural Justice – Refers to the fairness of procedures or methods used to make decisions

12.  Red Circle Rate – Where pay exceeds the maximum limit for the position

13.  Green Circle Rate - Where the pay is below the minimum pay rate

14.   Overtime – 1.5 times regular pay over 40 hours worked

15.  Job Evaluation - A systematic process used to determine the value of a certain job with a company.

  1. FLSA– Fair Labor Standards Act

17.  External Compensation Competition Options

a.        Lead

b.        Match

c.        Lag

18.  Equal Pay Act – The law that requires men and women to be paid the same amount

19.  On Call/Standby Time – Can be paid if you have to wear a pager/ are dogin something for the company

20.  Mealtime

21.  Break Time -

22.  Waiting Time

23.  Prep/Concluding Time -

24.  First Minimum Wage Amount  - $0.25 an Hour

25.  Grievance

26.  Dues Check OFF – money they automatically took off

27.  Arbitration – a process used by a third party to make a decision regarding a dispute

28.  Mediation - dispute resolutions where a third party helps the parties talk

29.  Ratification - The formal approval or decision made by management/when they vote to approve some

30.  Salting – The practice where the company hires union organizers to unionize their employees

31.  Strike – A work stoppage or refusal by employees

32.  Lockout – A work stoppage initiated by the employer in response to a labor dispute

33.  Wildcat Strike – A work stoppage initiated by employees without approval from their union leadership

34.  Union Steward – The employee elected to represent the union members within a particular workplace.

35.  Captive Audience Speech – A speech given to a group of people who are required to be there for a certain reason, 24-hour rule

36.  Norris LaGuardia Act – 1932 act that restricted the issuance of court injunctions against labor disputes (For Unions)

37.  National Labor Relations Act – 1935 act that gave workers the right to organize and form a union

38.  Taft-Hartley Act – the 1947 – created union ULP’s

39.  Landrum-Griffin Act – 1959 act that said unions must create bylaws and have financial reports. It also created a bill of rights for union members

40.  Right-to-Work Laws – The laws that prevent employers from requiring its employees to join a union

41.  TIPS – Things employers are not allowed to do while their employees are trying to organize

a.        Threaten

b.        Interrogate

c.        Promise

d.        Spy

42.  FOE – What companies can share with employees about unions,

a.        Facts

b.        Opinions

c.        Examples 

43.  Collective Bargaining – The process of union representation and employers negotiating employment terms

44.  Management Rights - rights reserved by management so the employers can manage, direct, and control their business

45.  Union Authorization Cards Needed – 30% of the employees eligible to vote

46.  Union Votes Needed – 50% + 1 of those who voted

47.  Excelsior List – The list of names and addresses of employees that employers are required to give union organizers

48.  Union Campaign Methods –

49.  Featherbedding – requiring more workers than is necessary or artificially lowering the production limit

50.  Unfair Labor Practices –

a.        Restraints and Coercion

b.       Duty and Fair Representation

c.        Preventing Employees from exercising their protected rights

51.  EPLI – Employment Practices Liability Insurance

52.  Employment at Will - an employer or employee can end the employment relationship with or without notice, with or without cause

53.  Wrongful Discharge – The termination of an employee for an illegal reason.

54.  Constructive Discharge – When an employee quits due to an intolerable work environment.

55.  Types of Drug Tests

a.        Blood

b.       Saliva

c.        Urine

d.       Hair

56.  General Duty Clause – employers must provide employees with a safe and healthy work environment