HR
1. ADDIE Model
a. Assessment
b. Design
c. Development
d. Implementation
e. Evaluation
2. Andragogy – The method of teaching adults
3. Learning Styles
a. Visual
b. Kinesthetic
c. Auditory
4. Recency Error – When the most recent information heard is focused on.
5. Contrast Error – When a person is judged by being compared to someone else.
6. Central Tendency Error – When evaluations are all average or near the middle of the scale rather than using the extremes.
7. Bias Error – When a person’s bias affects that decision-making or judgment
8. Hot Stove Principle – States that feedback should be
a. Immediate
b. Consistent
c. Impersonal
d.
9. COLA – Cost of Living Adjustment
10. Distributive Justice – Refers to the fairness of how resources (Money) are allocated
11. Procedural Justice – Refers to the fairness of procedures or methods used to make decisions
12. Red Circle Rate – Where pay exceeds the maximum limit for the position
13. Green Circle Rate - Where the pay is below the minimum pay rate
14. Overtime – 1.5 times regular pay over 40 hours worked
15. Job Evaluation - A systematic process used to determine the value of a certain job with a company.
FLSA– Fair Labor Standards Act
17. External Compensation Competition Options
a. Lead
b. Match
c. Lag
18. Equal Pay Act – The law that requires men and women to be paid the same amount
19. On Call/Standby Time – Can be paid if you have to wear a pager/ are dogin something for the company
20. Mealtime –
21. Break Time -
22. Waiting Time -
23. Prep/Concluding Time -
24. First Minimum Wage Amount - $0.25 an Hour
25. Grievance –
26. Dues Check OFF – money they automatically took off
27. Arbitration – a process used by a third party to make a decision regarding a dispute
28. Mediation - dispute resolutions where a third party helps the parties talk
29. Ratification - The formal approval or decision made by management/when they vote to approve some
30. Salting – The practice where the company hires union organizers to unionize their employees
31. Strike – A work stoppage or refusal by employees
32. Lockout – A work stoppage initiated by the employer in response to a labor dispute
33. Wildcat Strike – A work stoppage initiated by employees without approval from their union leadership
34. Union Steward – The employee elected to represent the union members within a particular workplace.
35. Captive Audience Speech – A speech given to a group of people who are required to be there for a certain reason, 24-hour rule
36. Norris LaGuardia Act – 1932 act that restricted the issuance of court injunctions against labor disputes (For Unions)
37. National Labor Relations Act – 1935 act that gave workers the right to organize and form a union
38. Taft-Hartley Act – the 1947 – created union ULP’s
39. Landrum-Griffin Act – 1959 act that said unions must create bylaws and have financial reports. It also created a bill of rights for union members
40. Right-to-Work Laws – The laws that prevent employers from requiring its employees to join a union
41. TIPS – Things employers are not allowed to do while their employees are trying to organize
a. Threaten
b. Interrogate
c. Promise
d. Spy
42. FOE – What companies can share with employees about unions,
a. Facts
b. Opinions
c. Examples
43. Collective Bargaining – The process of union representation and employers negotiating employment terms
44. Management Rights - rights reserved by management so the employers can manage, direct, and control their business
45. Union Authorization Cards Needed – 30% of the employees eligible to vote
46. Union Votes Needed – 50% + 1 of those who voted
47. Excelsior List – The list of names and addresses of employees that employers are required to give union organizers
48. Union Campaign Methods –
49. Featherbedding – requiring more workers than is necessary or artificially lowering the production limit
50. Unfair Labor Practices –
a. Restraints and Coercion
b. Duty and Fair Representation
c. Preventing Employees from exercising their protected rights
51. EPLI – Employment Practices Liability Insurance
52. Employment at Will - an employer or employee can end the employment relationship with or without notice, with or without cause
53. Wrongful Discharge – The termination of an employee for an illegal reason.
54. Constructive Discharge – When an employee quits due to an intolerable work environment.
55. Types of Drug Tests
a. Blood
b. Saliva
c. Urine
d. Hair
56. General Duty Clause – employers must provide employees with a safe and healthy work environment
