1 Marketing Innovation & New Product Process

Marketing Innovation & Overview of the New Product Process


Marketing Innovation

  • Definition: Incorporation of new marketing methods and techniques that significantly differ from previous approaches.

  • Key Aspects:

    • Product promotion changes.

    • Design improvements.

    • Packaging alterations.

    • New placement strategies.

  • Benefits:

    • Enhances product/service quality.

    • Expands audience reach.


Importance of Innovation in Marketing

  • Improvement: Enhances the overall quality of the product or service.

  • Market Expansion: Opens new markets, leading to increased sales and revenue.

  • Competitive Edge: Differentiates the company from its competitors.


Types of Marketing Innovation

  • Radical Innovation:

    • Creates drastic changes in a brand, its market, or growth trajectory.

    • Involves complete changes in product, positioning, or processes.

  • Incremental Innovation:

    • Involves minor modifications to a product.

    • Adds new features or slight enhancements to existing methods.

    • Often already implemented but requires adjustments.

  • Disruptive Innovation:

    • Emerges in response to market changes and consumer behavior.

    • Aims to provide superior customer experience.


New Product Development Process

  • Overview: Encompasses all activities from conceptualization to realization of a new product.


Step 1: Ideation

  • Concept Origin: Phase where new product ideas are generated.

  • Opportunity Assessment: Identify gaps in the market.

  • Idea Exploration: Document narrative and expand on concepts.

  • Challenges: Considered the most difficult yet crucial step.


Step 2: Product Definition

  • Concept Development: Initiation of product discovery.

  • Functionality Definition: Clearly outline core features.

  • Market Understanding: Analyze market size and revenue potential.

  • Risks: Poor execution can delay market entry or misinterpret market needs.

  • Initial Strategy: Develop a preliminary marketing strategy.


Step 3: Prototyping

  • Prototype Creation: Develop a working model of the product.

  • Market Research: Conduct thorough research to assess the competitive landscape.

  • Pricing Determination: Establish pricing based on market insights.

  • Management Insights: Ensure senior management understands investment and market performance metrics.


Step 4: Detailed Design

  • Prototype Refinement: Finalize a full-featured prototype that resembles a real product.

  • Design Specification: Create a detailed product design document.

  • Business Plan Confirmation: Verify that the business model is sound.

  • Customer Feedback: Gather input from potential customers and integrate it into the design.

  • Collaborative Platforms: Initiate coordination among Marketing, Sales, and Manufacturing for product support.


Step 5: Validation & Testing

  • Prototype Verification: Confirm the prototype functions as intended.

  • Consumer Validation: Test the product from a consumer perspective.

  • Financial Viability: Evaluate the financial aspects of the product.

  • Final Preparation: This is the last step before the product's market introduction.


Step 6: Commercialization

  • Completion: Ensure the product features are finalized.

  • Customer Engagement: Involve customers in the success process.

  • Launch: Officially introduce the product to the market.


New Product Development Process Diagram

  • Phases:

    • Board approval for the discovery phase.

    • Business case creation, followed by confirmation and marketing plan development.

    • Completion of design and ensuring product quality & customer acceptance.

    • Transition to revenue generation phase, post-commercialization.

  • Steps: Ideation ➔ Product Definition ➔ Prototyping ➔ Detailed Design ➔ Validation ➔ Commercialization.