Fundamentals of Communication

Key Vocabulary

• Sender: The person who creates and sends the message.

• Receiver: The person who receives and interprets the message.

• Message: The information, idea, or thought being communicated.

• Channel: The method or medium used to deliver the message (e.g., email, speech, text).

• Encoding: The process of turning thoughts into a message.

• Decoding: The process of interpreting or understanding a message.

• Feedback: The response from the receiver to the sender, showing understanding or reaction.

• Noise: Anything that interferes with the communication process (physical, psychological, or semantic).

• Verbal Communication: Using words to convey a message (spoken or written).

• Non-Verbal Communication: Using body language, facial expressions, gestures, or tone to communicate.

Steps in the Communication Process

• Sender: Creates the message.

• Encoding: Puts thoughts into words, gestures, or symbols.

• Message: The actual information being sent.

• Channel: How the message is delivered.

• Receiver: Gets the message.

• Decoding: Interprets or understands the message.

• Feedback: Responds to the sender to show understanding.

• Noise: Potential disruptions at any step.

Types of Communication

• Verbal: Speaking, writing, texting, or emailing.

• Non-Verbal: Facial expressions, gestures, posture, tone of voice, and eye contact.

Tips for Effective Communication

• Be clear and organized.

• Choose the right channel for your audience.

• Minimize noise and distractions.

• Use appropriate verbal and non-verbal cues.

• Provide and seek feedback.