External Environment: Comprises all factors outside the organization that could impact its operations and performance. Understanding these factors is crucial for managing organizational changes and uncertainties.
Types of External Environment:
General Environment: Encompasses broad factors affecting all organizations, including:
Technological Advances: Changes that can transform industries and render products obsolete (e.g., the rise of digital technology).
Natural Environment: Environmental considerations about resource use and sustainability (e.g., climate change impact on operations).
Socio-Cultural Factors: Demographic shifts and changing consumer behaviors which influence market trends.
Economic Factors: Elements like purchasing power, unemployment rates, and interest rates that affect operational conditions.
Legal/Political Factors: Laws and regulations that govern operations, impacting organizational compliance requirements.
International Factors: Global events, treaties, and economic trends that can affect domestic markets and strategies.
Task Environment: Involves specific external entities that directly impact the organization, such as
customers -use of internet makes customers powerful - able to get more information
Competitors
suppliers
the labor market (which represents available workforce). - labor market an be impacted by technology, age, workers leaving country
Helps mangers meet strategic goals by monitoring and regulating an organizations activities using feedback to determine whether performance meets established standards
Establish Performance Standards: Defined benchmarks that determine what constitutes good performance, focusing on measurable output metrics (e.g., error rates, production levels).
Measure Actual Performance: Involves evaluating how well the set standards are being met; can involve both quantitative (e.g., financial metrics) or qualitative (e.g., customer satisfaction surveys) measurements.
Compare Performance to Standards: Involves reviewing the actual results against the established benchmarks to evaluate success and identify areas needing improvement.
Take Corrective Action: If performance does not meet established standards, managers need to identify causes and make necessary adjustments to rectify shortcomings.
Feedback - this is a big part of the model. constructive feedback helps to point out areas of improvement in a way that is both helpful and positive, rather than critical.
Constructive feedback will always target behaviours rather than a specific person and their character.
Management by Exception Principle: A focus on significant deviations from standards, thereby allowing managers to concentrate on outlier situations rather than every performance metric.
Recognizing control as a dynamic process is essential, as continuous evaluations and adjustments of standards are vital to maintain relevance and effectiveness.
Control is fundamental for organizational success, involving the defining of roles, understanding barriers, recognizing environmental influences, and utilizing a systematic model to regulate performance.
A comprehensive understanding of both the task and general external environments is essential for effective management and strategic planning.
Entrepreneur 5 key roles in an economy
Disruptor - they seek opportunities to disrupt the market equilibrium through introducing new products, processes and marketing techniques
Opportunity identification - they possess the alertness to identify gaps in the market and commercial opportunities and then take on the challenge of bringing to market
Risk taker - they assume a willingness to launch new ventures and engage in the commercialization of innovations which are risky
Resource shifter - enhance the productivity of the economy by using resources to achieve superior growth and wealth creation
Breakthrough innovator - entrepreneurs who engage in market disruptive innovation can lead a process of achieving new breakthrough's in technology, business or marketing approaches
Methods used to measure impact of entrepreneurial activity on economy
Number of startup efforts
Incorporation of firms
Changes in net tax returns filed
Amount of self employed
In general, entrepreneurs are more fulfilled by their work than people who work for others
Countries classification
Factor driven
-agriculture
idolise entrepreneurs
entrepreneurship is often a necessity due to less stable employment conditions and welfare support systems.
Efficiency driven - industrial - slightly less admired than factor driven
Innovation driven - service and knowledge intensive business (high R&D costs - richer countries)
The richer countries have higher success with startup company's, however less people attempt them
Entrepreneurs require management skills and also need skills for opportunity identification, take risks and create product and services
Why do people become entrepreneurs?
Pull entrepreneurship motivation
Pursue own ideas
Pursue financial and social rewards
Be their own boss
Push entrepreneurial motivation
Out of necessity (normally poorer countries)
Entrepreneur attributes
Excessive desire to take personal responsibility for problem solving (need for high achievement)
Moderate, calculated risk takers and comfortable with uncertainty
Strongly believe their life is in their control
They need quality team with relevant and complementary skills and motivation
Need to have strong managerial skill in order to manage team dynamics
Money is not the only reason to start a business
Solving problems - social, cultural, sustainable, economic,
Finding social needs in the market
Core principles of Māori entrepreneurship
Communalism rather than individualism - contributing to whanau and iwi
Reciprocity - giving back to what people have given
Social gain rather than profit
No universal definition
Nz def = businesses with fewer than 20 employees
The Bolton report - 1971
The business is owner managed - no formal management structure
Independent entity (not a subsidiary of a larger business) - still being a franchise
Relatively small market share
Contributions of small businesses
Generate 42% of all jobs
Keep large firms competitive
Provide employees with comprehensive learning
Three r's of entrepreneurial recovery
Respite - interrupting work for mental relief
Reappraisal - cognitive exercises to reduce stress
Regimen - sleep hygiene and regular exercise
Reasons small businesses fail
Lack of experinece
Expertise
Strategy
Poor financial control
Growing too fast
Lack of commitment