Operations Management S4
Capacity Management Fundamentals
Capacity Definition: the most a place can make, hold, or handle in a set amount of time.
Capacity Utilization Formula: shows how much you are actually using:
Excess Capacity ():
What happens: Machines and people sit around with nothing to do, and utilization is low.
What managers can do: Cut staff, close weak plants, lower prices, make products for other companies, or try to sell more.
Insufficient Capacity ():
What happens: You can’t fill all orders, customers wait, and you’re running at 100% all the time.
What managers can do: Add work shifts, hire people, buy more machines, raise prices, or speed up the process (for example, shorter setup times).
Types of System Constraints:
Internal Constraints: Machine limits, not enough skilled workers, or rules such as “no overtime.”
External Constraints: Late or scarce raw materials, or not enough customers.
Core Process Metrics & Bottleneck Analysis
Process Time: The duration required to process a single unit at a specific workstation. If a station takes 2 minutes per unit, it can do ½ unit per minute.
Bottleneck: The slowest station. It sets the speed limit for the whole process.
Bottleneck time: The process time of that slowest station.
System Capacity: Determined strictly by the bottleneck workstation capacity ().
Throughput Time: The total time required for a unit to pass through an entire process from start to finish without waiting in queue:
Bottleneck Improvement Rule: Strengthening non-bottleneck resources doesn’t help. It just piles up extra inventory. Always fix the bottleneck first..
Theory of Constraints (TOC)
Foundational Premise: Every system has a few weak points (constraints) that limit how much it can produce.
How to run it: Keep the bottleneck busy at all times. Other stations shouldn’t make more than the bottleneck can handle.
The Five Focusing Steps of TOC:
Identify the system's constraint: Locate the operational bottleneck.
Use it fully: Get as much output as possible from the bottleneck, with no downtime..
Make everything else follow it: Set the pace of all other stations to match the bottleneck.
Upgrade it: Spend money or resources to make the bottleneck bigger or faster.
Repeat: Once it’s fixed, a new bottleneck will appear. Find it and start over.
Product Mix Optimization Algorithm

Step 1: Identify the Bottleneck:
Calculate the total workload required on each machine () across all products: .
Identify the machine where required time exceeds available production capacity. The machine that needs more time than it has available is the bottleneck.
Step 2: Calculate Marginal Profit per Bottleneck Minute:
Determine the unit contribution margin: .
Determine the priority ratio:
Rank products from highest to lowest.
Step 3: Allocate Bottleneck Capacity (Determine what to make):
Make all the demand for the top-ranked product first.
Use the bottleneck time that’s left for the next product, and so on, until the time runs out.
Step 4: Calculate Total Profit:
For each product, multiply the quantity you’ll make by its profit per unit, then add them all up.:
Standard Numerical Implementation
Parameters: Total available weekly production time = .
Product A: Selling Price = , Cost = , Margin = , , , Demand = .
Product B: Selling Price = , Cost = , Margin = , , , Demand = .
Step 1 (Workload vs. Capacity):
Machine 1 Time:
Machine 2 Time:
Machine 2 () is the constraint.
Step 2 (Priority Ratio on ):
Product A:
Product B:
Priority order: Product A, followed by Product B.
Step 3 (Capacity Allocation):
Produce of Product A: .
Remaining capacity on : .
Units of Product B produced: .
Step 4 (Profit Calculation):