Integrated Marketing Communications

Week 1: Integrated Marketing Communications

Global Perspective: Barbie versus Mulan

  • Traditional Barbie dolls sold in Japan had Asian features, black hair, and Japanese-inspired fashions.
  • Mattel's global consumer research revealed the original blonde Barbie was popular worldwide.
  • Girls worldwide are drawn to the fantasy aspect, not the doll's resemblance to them.
  • "Blond Barbie sells just as well in Asia as in the U.S."
  • When Rapunzel Barbie debuted, Walmart in South Korea and China hired local women to dress as the doll.
  • Mattel's TV ad campaign for Barbie was broadcast globally in 15, 20, and 30-second spots, in 35 languages.
  • The Barbie website featured Rapunzel stories and games in eight languages.
  • A computer-animated movie, Barbie as Rapunzel, was broadcast on TV, released on video/DVD, and shown in theaters worldwide.

Integrated Marketing Communications (IMC)

  • IMC includes advertising, sales promotions, trade shows, personal selling, direct selling, and public relations.
  • The Barbie campaign exemplifies IMC.

Defining Marketing

  • Marketing is not just about disposing of products; it's about creating genuine customer value.
  • Philip Kotler's quote: Marketing is