Questions

Question 20:
Which of the following best exemplifies feedback within a group?
✅ The ways in which the members address each other

Question 21:
When a group’s output is worse than expected given the abilities of the group members, it is called
✅ Negative synergy

Question 22:
Open systems have no disadvantages; they are the most superior systems.
✅ False

Question 23:
"Message" refers to
✅ A planned, structured, and encoded set of signals

Question 24:
Which of the following terms is most concrete?
✅ “Husky,” my cat’s name

Question 25:
___ occurs when group members think they have the same meaning for a word or phrase but it is not the same.
✅ Bypassing

Question 28:
When her group members asked Sally if she was upset, she answered in a very tense and clipped tone, “I’m perfectly fine.” The group believed her tone, not her words. This illustrates which principle of nonverbal communication?
✅ When the verbal and nonverbal behaviors clash, people believe the nonverbal

Question 29:
Members of a group form impressions of each other, accurate or not, long before anyone says anything. We use which of the following impressions?
✅ All of these answers are correct (sex, race, height/build, dress/grooming)

Question 30:
Any interaction via computer technology is identified as which of the following?
✅ Computer-mediated communication (CMC)

Question 32:
The typographic symbols used in computer-mediated communication (CMC) to convey a variety of emotions, like a smiley face, are called
✅ Emoticons

Question 33:
People who express little emotion on their faces are generally more trusted than those whose faces reveal a lot about how they feel.
✅ False

Question 34:
Verbal and nonverbal communication among members creates a group’s roles, norms, rules, and climate. This is representative of which theory?
✅ Structuration

Question 35:
Group A’s members have interacted with various groups throughout their lives, and they all know how to act in a group. This most closely represents which characteristic of structuration?
✅ Group members don’t come to a group with a clean slate

Question 36:
___ tension is when group members experience anxiety that arises from meeting new members.
✅ Primary tension

Question 37:
Some group members are arguing for three different recommendations the committee might make. They are probably experiencing ___ tension.
✅ Secondary tension

Question 38:
Two group members are arguing over leadership responsibilities. They are probably experiencing which of the following tensions?
✅ Tertiary tension

Question 39:
The ___ stage of socialization involves becoming part of a group and developing expectations about it.
✅ Anticipatory

Question 40:
Another stage of socialization in a group is called the ___ stage, and this is where expectations and reality meet.
✅ Encounter

Question 41:
The major difference between rules and norms is that
✅ Norms are unwritten, rules are not

Question 42:
Which of the following is NOT a way in which a group norm is set?
✅ Robert’s Rules of Order

Question 43:
A group member who has had serious problems with past groups is probably in which of the following stages of group socialization?
✅ Encounter

Question 44:
In the assimilation stage of socialization, members of a group begin to work together.
✅ True

Question 45:
In the model of group development, Tuckman identifies ___ as the final stage in group development.
✅ Adjourning