Foundations of Communication: Interpersonal, Small Group, Public; Competence, Appropriateness, Effectiveness, and Ethics

Interpersonal Communication

  • Definition: personal communication between two people; there is meaning on both sides and an impact on both parties.
  • Examples mentioned: interpersonal communication appears in scenes like Sheldon and Kripke talking on the phone.

Small Group Communication

  • Definition: a small group of people who share a common identity or connecting factor; they communicate and have meaningful interaction because of that shared identifier.

Public Communication

  • Definition: communication delivered to a larger audience.
  • In the course, we cover some aspects of public communication, but focus is not exclusively on it here.
  • Visual/contextual comparison: public communication involves addressing a larger audience than small group settings.

Visualizing the Contexts (clip reference)

  • Clip from The Big Bang Theory used to illustrate differences among communication types.
  • Interpersonal example cited: Sheldon and Kripke on the phone.
  • Public example: delivering a presentation to a larger audience.
  • Relative sizes: public setting in the clip involves about 18 individuals; small group would be around 3–7 people.
  • Class context: Fort Hayes class is used as a reference point for public communication; in larger universities classes may be 40, 50, or 60 students, which would be more clearly public in scale.

Communication Confidence and Competence

  • Goal: strive for communication confidence and competence.
  • Competent communicator defined as meeting three elements:
    • Appropriateness
    • Effectiveness
    • Ethics
  • If you meet all three, you’re likely to be perceived as competent.

Appropriateness

  • Concept: how well behavior fits the context and aligns with others’ expectations.
  • Examples to illustrate appropriateness:
    • Grown Ups movie scene: funeral setting where friends joke, bet, and display inappropriate behavior for the context.
    • Weddings: generally formal, cheerful, and celebratory; inappropriate behavior would be out of place (e.g., someone crying loudly and disrupting the mood).
  • Self-monitoring: the internal survey of how we act relative to the context to ensure our behavior matches expectations.
  • Question to consider: Are my communication choices fitting the situation and audience?

Self-Monitoring

  • Process: take an internal survey of behavior and align actions with context.
  • Purpose: to ensure behavior and communication choices fit the setting and audience expectations.

Effectiveness

  • Definition: how well we meet the goals we set for our communication.
  • Context from class:
    • Relationship goals: aims related to building and maintaining relationships.
    • Objective goals: task- or outcome-focused goals.
  • Assessing effectiveness: if you regularly meet these goals, you’re more likely to be seen as competent.

Ethics

  • Definition: the moral compass guiding how we communicate.
  • Key aspects:
    • Honesty in communication
    • Kindness and respect
    • Positive and compassionate delivery, even when delivering negative news
  • The ethical dimension influences how we choose to convey messages and treat others.

Confidence, Practice, and Motivation

  • Confidence in communication develops through skills and practice.
  • Motivation is necessary to improve; without a drive to improve, you’re less likely to be seen as competent.
  • Language of motivation: there must be a push to improve relationships, work outcomes, or other life goals through better communication.
  • Reflection: skills are developed over many years (implied long-term development).

Bottom Line and Interconnections

  • Core ideas:
    • Our behavior and communication choices affect others' lives and outcomes, and others’ communication affects our own outcomes.
    • Communication is irreversible; even with damage control, outcomes may not be fully reparable.
    • All elements (appropriateness, effectiveness, ethics) are interwoven and collectively influence outcomes.
    • The motivation to improve drives continual development of communication skills.
  • Big-picture takeaway: when the elements work together, communication has a positive impact across personal, relational, and professional domains.

Closing Thought

  • Instructor invites questions about Chapter 1 to clarify any unclear points.