Organizational Culture
Organizational Culture as a Social Phenomenon
1.1. Subject of Study: "Organizational Culture"
- Organizational culture is shaped by various factors and significantly influences individuals, who in turn contribute to its formation and evolution.
- It emerges naturally from human interactions within an organization focused on producing goods or services for profit.
- The study of organizational culture arose from the need to improve work efficiency and the evolution of personnel management.
- Subject of study includes: features, structure, types of organizational cultures, their relationship with strategy and organizational development, and methods for studying, forming, and developing organizational culture.
- Organizational Behavior, Human Resources Management, Economics and Sociology of Labor, Organization Theory, Strategic Management, Management Psychology, Management Sociology examines the influence of organizational culture.
- Theory of organization studies organizational culture because it closely relates to all aspects of an organization's activities, reflects its structure, and defines its principles of operation.
- Organizational culture reflects the structure, preferred management style, personnel policies, communication systems, goals, and strategies of an organization.
- Organizational culture is closely related to economics and sociology of labor, regulating relationships and attitudes of personnel.
- It shapes attitudes toward work, job satisfaction, and the organization of labor, influencing long-term motivation aligned with strategic goals.
- Organizational culture regulates all aspects of the organization and shapes the organizational behavior of its members (coordinates, integrates, motivates, and orients employees).
1.2. Concept and Properties of Organizational Culture
- Organizational culture is a system of values, beliefs, norms, roles, and rules that guide an organization's activities.
- It is distinguished by traditions, language, slogans, and customs, transmitting cultural values to new employees.
- It's a product of interaction between employees, individual values, beliefs, and effective communication.
- Organizational culture is a product of human relationships and also exists above people, directing behavior in accordance with norms and values.
- Properties of organizational culture include:
- Collectivity: generated through close interaction within the collective.
- Emotionality: includes significant emotional impact and coloring.
- Historical Perspective: Develops slowly but evolves throughout the history of the organization.
- Dynamism: Changes over time as cultural norms evolve or disappear.
- Inertia: Conservative element, based on slowly changing values.
- Culture regulates activities with unique characteristics that differentiate it from society's culture.
Table 1 compares Organizational culture with Society Culture
1.3. Culture as a Social Phenomenon
- Culture involves artificial orders and objects created by people, learned behaviors and activities, acquired knowledge, and symbolic representations of the world.
- It is a human-adapted environment transformed through technologies to meet diverse needs, guiding behavior for survival and development.
- Cultural norms are learned, not genetically inherited, emphasizing effective learning and socialization methods.
- Adaptation to environments creates varied cultural traits among peoples.
- Each Culture embodies social practices specific to a historical time frame.
- The primary social functions of culture include:
- Integrating people for effective satisfaction of needs.
- Organizing joint activities.
- Regulating and predicting behavior.
- Accumulating and transferring efficient technologies.
- Creating cultural forms with emotional appeal and self-identity.
- Culture is dynamic, being both a product and a consumer/producer of culture; it serves as a basis for self-identification.
- Culture defines installations and behavior as a shared way of existing, assessing, and acting, handed down through generations.
- Culture structures and limits perception while easing comprehension, forming values and behaviors within communities. It evolves and maintains a connection with the past.
- Culture emerges from regulating interactions, serving as an adaption mechanism that evolves with society by dividing labor, creating structures, and later developing organizational culture.
- Culture functions as an evolutionary mechanism for society's adaptation to change.
1.4. Elements of Culture
- Culture includes both material and non-material components (e.g., norms, values, laws, rituals, symbols, knowledge, beliefs, traditions, language).
- Values are crucial for social regulations determining the focus and ethical framework.
- Social values are product of interactions reflecting fairness and morality upheld and protected by social groups.
- Values are important to subjects and serve as goals/landmarks.
- Social norms define acceptable behavior.
- Norms are less stable than values, acquired socially but shaped by sanctions, becoming self-valuable with violations triggering negative reactions.
- Social norms dictate behavior patterns, ensuring stability and predictable interactions, which promotes repeat-ability of the same social standard.
- Norms can be legal or moral, supported by laws or public opinion.
- Social norms are reinforced by customs, traditions, and rituals.
- Customs are mass actions, while traditions pass from generation to generation, unifying social groups.
- Rituals, which involve symbolic actions, embody norms and values.
- There are also habits, manners, etiquettes, and fashion involved.
- Culture's structure includes cultural statics (elements/traits and configurations) and dynamics (transformation processes).
- Traits of culture can be universal, common, or specific, with universal traits distinguishing humans, while regional traits are for societies with similar histories.
- Specific traits are unique to cultures.
- Fundamental patterns of culture involve speech, material traits, arts, mythology, religion, family, property, government, and welfare.
- Cultural complexes are connected to elements of culture, showing societal changes (e.g., sports complex with stadiums and fans).
- Cultural configurations dominate, integrating lifestyles and distinguishing cultures.
1.5. Modern theoretical view of Organizational Culture
Under the human capital theory, an individual is an asset to a company, and their capabilities are defined as skills or assets.
- Human capital: gathered knowledge used over time through education.
- Culture capital: Allows members of society to use knowledge and interaction.
- Symbolic capital: Affects opinions and behaviors.
- Capital shapes organizational cultures, which can be converted to economic capital.
- Intellect and creativity drive competitive edge, so organizational culture motivates/integrates people.
Definitions and views on organizational culture:
Table 2 represents Definitions of Organizational Culture from different sources
- Edgar Shane: Organizational culture arises from adapting to external changes and calls for internal integration.
- Ruttinger: Culture is valuable to regulation functioning above our consciousness.
- Bazarov: Organizational culture has the knowledge of successful business strategies.
- Pakanovsky and O'Donnel-Truzhlilo believe culture should change how we threaten its destruction.
- Shikhirev views culture as a symbolic communicative structure which helps effective management and allows for good usage, but is problematic as it may encourage not so useful things.
- Karpov and others: Organizational culture serves a strategic benefit.
- Different interpretations of organizational culture and its importance for the operation of businesses.
- The organizational culture and definition help give direction, acting as a resource, or something like a method to make someone's life more enjoyable at work.
Value of Organizational Culture:
- It creates a strong brand image and good reputation.
- This is because workers become dedicated to the company and promote standards of behavior.
- It makes the workers more stable, gives them confidence, and forms a way for workers to judge their quality.
- Organizational culture is based around workers, which means workers have the chance to develop themselves more than machines.
1.6. Knowledge Economics & Corporate culture
- A post-industrial society prioritizes expertise, knowledge, and the study of education.
- Knowledge and its application also replace labor in the creation of resources.
- The value of a person becomes more important than information alone, causing psychological problems that require new solutions.
- New economies based on knowledge call for creative thinking.
- Cultural norms and innovations encourage community development.
- Education improves the value of labor, so employees must adapt to any changes in technology.
- Constant development is important because the signals in the environment will push for specific development.
- Restrictions also inspire people to remove assumptions from their knowledge.
- Druker states, the rules are: Continue learning, continue to use knowledge, be innovative with said knowledge that results in an innovative culture.
- Knowledge requires those who are experts to apply information, necessitating decentralization, and being clear on the expectations of the organization.
- For employees to care about their job, they must care about the company's culture, requiring communication.
- Organizations must build a culture to manage others by building an open community.
- There are challenges such as the need for innovation and the role of culture for it.
- Surtaeva highlights a good community will look in one another and seek the organization's development by changing their cultures.
Question Section
- What are the different subjects in the discipline of organizational culture?
- What are the causes that cause the need for the organizational culture course?
- What ways does organizational culture relate itself with in the organization?
- How does it influences the members and participants of the organization?
- How does it compare to the management of personnel?
- What does it say about the beginning of organizational culture?
- What features does it have?
- What are the elements of what is talked about in their book?
- What are they like compared to other cultures?
- What are they like when they apply to a work environment?
- What does it say about the relationship and growth of economics and knowledge?
- What is the main expectation of what is to be expected in organizational culture?
- Lastly, what thoughts does this topic have regarding psychological, social state?