Organizational Behaviour - Changing The Organisation 2

Perspectives of Change

• Change management is a systematic process for organizations to increase sales, maintain their path, and improve processes.
• Begins with cognitive analysis of the organization.

Rational Approach to Change

• Managers use analytical thinking to address the need for change.
• Planned process to improve the organization's status and document expected results.

Learning Approach to Change

• Change is initiated through a series of events and activities.
• Managers experiment to learn about problems and make decisions.
• Actions lead to learning and solutions for planned change.

Cognitive Approach to Change

• Managers think outside the box to diagnose problems.
• Focuses on changing the mindset of managers before implementing change.

Managing Conflict in Change Process

• Conflict is a disagreement resulting from differing attitudes, beliefs, values, or needs.
• Organizational change can lead to conflict between individuals, groups, or organizations.
• Change can influence conflict formation, escalation, mitigation, or resolution.

Aspects of Change & Conflict

• Nature of the change
• Intensity of the change
• Rapidity of the change
• Major, sudden, rapid, or irreversible changes are more likely to generate conflict.

Key Takeaways

• Perspectives of change are a systematic process to increase sales, maintain direction and improve processes.
• Three main perspectives: Rational, Learning, and Cognitive.
• Organizational change can lead to conflicts due to the nature, intensity, and rapidity of change.