Chapter 13 Public Communication

Introduction

  • When Harper was elected Student Body President, he did not anticipate the requirement of delivering a graduation speech.

  • Time Frame: It is now late March, and commencement is in six weeks.

  • Harper realizes he needs to focus on preparing his speech.

  • Background: He has taken multiple communication courses, including public speaking, providing him some foundational knowledge.

  • Objective: Harper must clarify both the content and the delivery of his speech.

Importance of Public Speaking
  • Many individuals may not view themselves as public speakers yet often find themselves in situations requiring public speaking, such as:

    • Giving a toast at a wedding.

    • Presenting a business plan to clients.

    • Introducing a keynote speaker at an event.

    • Speaking in favor of a proposal in community meetings.

  • Mastery of public speaking is essential for:

    • Being an active citizen.

    • Being an effective professional.

    • Advocating for causes and people of importance.

Harper’s Preparations
  • Harper reflects on his public speaking class where he learned:

    • Good speeches should not be formal and stiff; they should resemble an "enlarged conversation."

    • Importance of adapting speeches to the audience and occasion:

    • His professor emphasized customizing speeches based on context and audience.

  • Harper reflects on the nature of commencement, seeing it as a mix of beginnings and endings.

  • Contextual Consideration: Since the audience will be in a festive mood, the speech should reflect that positivity rather than a somber tone.

Audience Reflection
  • Harper considers the commonalities among his classmates, specifically:

    • Most enrolled at the same time in 2011.

    • Reflect starts by researching major events from their entry year to aid in speech development.

Speech Preparation: Inventio

  • Definition: The classical term inventio (Latin for invention) refers to the process of generating ideas for connecting topics with listeners.

  • The first step in speech preparation involves idea generation, which will later be refined into select speech content.

Major Events from 2011-2015
  1. 2011: Key Events

    • Osama Bin Laden killed by U.S. military.

    • Kim Kardashian's engagement and marriage, followed by separation.

    • Prince William and Kathryn’s marriage and the death of Steve Jobs.

  2. 2012: Key Events

    • Barack Obama re-elected.

    • Usain Bolt's consecutive Olympic victories.

    • Hurricane Sandy causing devastation in the northeastern U.S.

  3. 2013: Key Events

    • Lance Armstrong admits to doping.

    • Oscar Pistorius charged with murder.

    • Netflix releases Orange Is the New Black.

  4. 2014: Key Events

    • Ebola outbreak.

    • ISIS beheads journalists; major climate justice march.

  5. 2015: Key Events

    • Hillary Clinton as the Democratic presidential nominee.

    • NASA's Dawn probe reaches Ceres.

    • Ireland legalizes same-sex marriage through popular vote.

Personal Reflections
  • Harper contemplates the contrast in achievements and failures observed in peers and global figures.

    • Notable examples: Usain Bolt's dedication versus the Boston bombers' actions.

  • Core thesis: The value of time utilization.

    • Encouragement to improve life for others as a central message for his speech.

Choosing a Speaking Purpose

  • Public communication serves three primary purposes:

    1. To Entertain: Primary goal is to amuse or engage listeners.

    • Engaging methods can include humor, storytelling, and sharing personal experiences.

    1. To Inform: Aims to enhance audience understanding or knowledge of a topic.

    • Often involves clear, structured narratives to clarify new concepts or processes.

    1. To Persuade: Seeks to influence audience attitudes, practices, or beliefs.

    • Example: A speech supporting blood donations may combine personal testimony with informative content on the donation process.

Earning Credibility

  • Speaker Credibility: The trustworthiness a speaker establishes with their audience.

  • Factors influencing credibility:

    • Initial Credibility: Based on known titles and accomplishments prior to speaking.

    • Derived Credibility: Gained during the presentation via clarity, organization, and delivery style.

    • Terminal Credibility: Final credibility established after the speech based on performance.

  • Harper intends to boost his credibility through:

    • Sharing relevant personal experiences from service trips.

    • Quoting from letters of impact received.

Finding Evidence

  • Definition of Evidence: Material supporting claims made in speeches.

  • Functions of evidence:

    • Increases clarity, strengthens opinions, and enhances credibility.

  • Considerations for effective evidence:

    • Must be comprehensible and accepted by the audience.

  • Four recognized forms of evidence:

    1. Statistics: Quantitative data summarized effectively.

    2. Examples: Concrete instances illustrating concepts.

    3. Comparisons (Analogies): Relating new ideas to familiar phenomena.

    4. Quotations: Incorporation of credible voices to support claims.

Organizing Speeches

  • Importance of structure in speeches:

    • Affects listener comprehension, persuasion, and speaker credibility.

  • Organizational patterns:

    • Chronological: Follows a timeline (e.g., college years).

    • Spatial: Arranges points based on physical layout.

    • Topical: Categorizes information into distinct groups.

    • Wave Patterns: Emphasizes repetition of themes.

    • Problem-Solution: Identifies a problem and proposes a solution.

    • Cause-Effect & Effect-Cause: Links actions to their outcomes.

  • Final consideration for Harper:

    • Introduces the speech by referencing the commencement sense of endings and beginnings, vital for the audience's context.

Outlining the Speech
  • Preliminary outline identifies major points:

    • Timeline referencing notable cultural events and personal anecdotes.

    • Introduction should capture attention and motivate the audience:

    • Example: Start with a question regarding the significance of their time on Earth.

The Introduction

  • Goals of the Introduction:

    • Capture attention.

    • Provide motivation to listen.

    • Establish speaker credibility.

    • State thesis and outline development.

  • Effective attention-grabbing strategies:

    • Dramatic statistics, engaging stories from personal experience, or questions.

  • Example Thesis Statement: “In my talk, I will take you through the four years you’ve been in college to show how much has happened and how much need still exists in our world.”

The Conclusion

  • A strong conclusion reinforces key ideas and culminates in a powerful message.

  • Effective conclusions should:

    • Summarize main speech points.

    • Leave listeners with a memorable idea or challenge.

  • Harper's closing idea:

    • Encouragement to reflect on the future use of their time.

Transitions

  • Definition: Words and phrases connecting ideas in speeches.

  • Importance of effective transitions includes:

    • Ensures clarity when moving from point to point.

    • Reinforces structure and organization.

  • Techniques for transitions:

    • Use transitional phrases for clarity.

    • Summarize before moving to the next topic.

Developing Effective Delivery

  • Delivery Importance: Enhances speaker credibility.

  • Elements of effective delivery:

    • Personal engagement through stories and direct address.

    • Use of clear, concise language to maintain listener attention.

  • Various delivery styles:

    • Impromptu: Minimal preparation for well-prepared speakers.

    • Extemporaneous: Prepared, spoken but not memorized.

    • Manuscript: Entire speech pre-written.

    • Memorized: Entire speech committed to memory.

  • Harper selects extemporaneous style for his speech.

Digital Media and Public Speaking

  • Contribution of digital media to speech preparation and presentation:

    • Facilitates research and sourcing information.

    • Reinforces speech delivery via visual aids or video clips.

  • Examples of optimal use of digital media:

    • Showcasing slides, sharing impactful videos or statements.

Guidelines for Public Speaking

  1. Adapting to Audiences: Recognize and respond to audience perspectives and knowledge to enhance rapport and effectiveness.

  2. Critical Listening: Evaluate speaker credibility and arguments effectively by considering:

    • Speaker experience and ethics.

    • Quality and support of their claims.

Conclusion and Summary

  • The chapter emphasizes the importance of preparation and adaptability in public communication.

  • Harper's journey illustrates essential principles of speech preparation and delivery.

  • Public speaking is portrayed as an invaluable skill for personal and professional success.