Foundations of Business: Teamwork in Business
TEAMS VS. GROUPS
Teams: share accountability, function interdependently.
Groups: members work independently, limited interdependence.
KEY CHARACTERISTICS OF TEAMS
Share accountability for common goals.
Function interdependently.
Require stability.
Hold authority & decision-making power.
Operate in a social context.
WHY ORGANIZATIONS NEED TEAMS
Address challenges in market, operations, and culture.
Teams can enhance productivity and workplace performance significantly.
TYPES OF WORK TEAMS
Manager-led Team
Self-managing Team
Cross-functional Team
Virtual Team
EFFECTIVE TEAMWORK
Depend on and trust each other.
Boosters encouraging each other to excel.
TEAM COHESIVENESS
Influenced by size, similarity, success, exclusiveness, and competition.
OBSTACLES TO SUCCESS
Groupthink and conforming pressures.
Lack of motivation and managerial support.
Poor cooperation or conflict management.
SKILL SETS NEEDED
Technical skills
Decision-making and problem-solving skills
Interpersonal skills
TEAM MEMBER ROLES
Task-facilitating Roles: Drive accomplishment of goals.
Relationship-building Roles: Enhance team dynamics.
Blocking Roles: Negative behaviors that hinder performance.
TEAM STRUGGLES
Lack of trust, unclear goals, and relationship issues can hinder performance.
LEADING A TEAM
Demonstrate integrity and communicate clearly.
Generate positive energy and manage agreement/disagreement effectively.
Encourage and coach team members.
Share information and provide support regularly.