Nursing Foundations: Roles, Qualities, and Historical Context
Qualities and Professionalism of a Good Nurse
Therapeutic Communication Techniques
- Silence: An important technique in therapeutic communication. Sometimes patients (or even family members) are talking, and the nurse should remain attentive and listen without interrupting the flow.
- Attentive Listening: Essential for understanding and responding to patients effectively.
Qualities of a Good Nurse/Caregiver
- Compassionate
- Empathetic: The ability to understand and share the feelings of another.
- Good Caregiving Skills
- Teamwork/Good Team Player
- Accountability: Owning up to errors, such as a medication error, and hoping the patient is not harmed.
- Responsibility
- Advocacy: Standing up for patients' best interests (e.g., requesting a therapist to return later if a patient is exhausted post-chemotherapy).
- Knowledgeable: About the patient's condition, current guidelines, and institutional policies.
- Ethical: Practicing according to a code of ethics.
- Good Documentation Skills: Crucial for patient care and legal purposes.
- Professionalism: Encompasses appearance, speech, actions, and overall demeanor.
- Patient Educator: Explaining medications, disease processes, and self-care is a Joint Commission requirement.
The Joint Commission
- A national accrediting organization comprising doctors, nurses, pharmacists, nutritionists, and lab professionals.
- Inspects hospitals and assesses whether they meet national accreditation guidelines.
- Uses uniform guidelines across all states (e.g., Washington, California, Texas, Florida, New York) to ensure standardized practice.
- Accreditation signifies that a facility practices according to national guidelines, ensuring quality and safety.
Professional Nursing Roles and Behaviors
- Core Responsibilities
- Advocate
- Clinician
- Educator
- Critical Thinker: Nurses must analyze patient symptoms, understand their meaning, and sometimes anticipate and prevent potential issues.
- Patient-Centered Care: Treating each patient as an individual, respecting diverse ethnic groups, and avoiding a