Business Operations and Quality Management

Business Operations

Quality
- Definition: The suitability of something for its intended purpose.
Quality Control
- Definition: Checks done on the final product to evaluate whether it meets the required standards.
Quality Assurance
- Definition: Checks conducted during production to ensure that the required standards are met.

Human Resources
- Objectives:
  - Ensure the best candidate is appointed.
  - Employees are placed in suited positions that match their skills and competencies.
Production
- Objectives:
  - Production of quality products.
  - Production of quantity products to meet customer demand.
Administration
- Objectives:
  - Collection of reliable and accurate information.
  - Information is distributed to relevant parties timely and effectively.
Financial Management
- Objectives:
  - Maintain an accurate record of all transactions.
  - Compile financial reports for management to inform decision-making.
General Management
- Objectives:
  - Ensure correct and informed decisions are made by management.
  - Set realistic and achievable goals for the business.
Public Relations
- Objectives:
  - Maintain regular communication with stakeholders.
  - Communication aims to promote a positive image of the business.
Purchasing
- Objectives:
  - Identification and selection of suitable suppliers who meet quality standards.
  - Sourcing high-quality raw materials to ensure product quality.
Marketing
- Objectives:
  - Effective product development that meets market needs.
  - Effective packaging that enhances marketability.
  - Creating brand loyalty among customers to promote repeat business.