EXAM 1 MIS

1. All of the following describe the effects of globalization except:
A: Increases in transaction costs.

2. An example of a business using information systems for supplier intimacy is:
A: TAL Apparel's information system that helps its clients manage their supply chains.

3. A retailer uses consumer spending data to determine inventory levels at store locations. Which business objective does this support?
A: Customer intimacy.

4. A retailer implements an application analyzing consumer spending and cross-referencing data to determine inventory. Which business objective does this support?
A: Customer intimacy.

5. The three activities in an information system that produce information are:
A: Input, processing, and output.

6. Converting raw data into a more meaningful form is called:
A: Processing.

7. All of the following are examples of environmental actors in an information system except:
A: Employees.

8. In choosing the best solution for a business problem, all of the following are important considerations except:
A: The ability to forget about the problem once it has been solved.

9. Producing a bill of materials is a business process in which function?
A: Manufacturing and production.

10. Identifying potential customers is a business process associated with which function?
A: Sales and marketing.

11. Key forces in a business’s immediate environment include:
A: Regulations.

12. Engineers and scientists are examples of:
A: Knowledge workers.

13. Which of the following is NOT true about business processes?
A: The efficiency of a business firm typically is not related to its business processes.

14. Senior management is responsible for ensuring the financial performance of the firm.
A: True.

15. A business is a formal organization created to sell services or products at a profit.
A: True.

16. The efficiency of a business firm depends on how well its internal and interorganizational processes are designed.
A: True.

17. A(n) ________ performs and records the daily activities necessary to conduct business.
A: TPS (Transaction Processing System).

18. Which system would you use to change a production schedule if a supplier was late?
A: SCM (Supply Chain Management).

19. Management Information Systems (MIS) primarily serve which function?
A: Middle management functions.

20. Which system would you use to forecast the return on investment when switching suppliers?
A: DSS (Decision Support System).

21. An ESS (Executive Support System) supports:
A: Decision-making by senior management.

22. ________ systems integrate and share information from suppliers, manufacturers, distributors, and logistics companies.
A: Supply Chain Management (SCM).

23. A payroll system is a typical example of an MIS.
A: False.

24. An MIS generally is not flexible and has little analytical capability.
A: True.

25. SCM systems are more internally oriented than enterprise systems.
A: False.

Q26: The focus of collaboration is to:
A: Accomplish the task at hand.

Q27: The metaverse is an example of a:
A: Virtual world.

Q28: Which of the following is not one of the basic strategies a company can employ to deal with competitive forces?
A: Compete on employee loyalty.

Q29: When a firm provides a specialized product or service for a narrow target market better than competitors, it is using a:
A: Market niche strategy.

Q30: The ability to offer individually tailored products or services using the same production resources as mass production is called:
A: Mass customization.

Q31: Manufacturers that have information systems giving their suppliers direct access to production schedules are using IT to:
A: Strengthen supplier intimacy.

Q32: Internet technology:
A: Makes it easier for rivals to compete on price alone.

Q33: The Internet raises the bargaining power of customers most effectively by:
A: Making information available to everyone.

Q34: A collection of independent firms using IT to coordinate value chains to produce a product or service is called a:
A: Value web.

Q35: In network economics, the value of a commercial software vendor's software products:
A: Increases as more people use them.

Q36: The power of customers is diminished in a transparent marketplace.
A: False.

Q37: Porter's competitive forces model provides a methodology to follow to achieve competitive advantage.
A: False.

Q38: The strategy that concentrates financial management and control out of a central home base while decentralizing production, sales, and marketing is:
A: Multinational strategy.

Q39: The effect of new information technology on society is best described as:
A: A ripple effect, raising new ethical, social, and political issues.

Q40: The obligations individuals and organizations have regarding the preservation of existing values and institutions fall under:
A: Quality of life.

Q41: All of the following are factors in U.S. federal sentencing guidelines for business executives except:
A: The use of technology to commit the crime.

Q42: Ethics describes the principles of right and wrong that can be used to guide behavior.
A: True.

Q43: A feature of law-governed society involving known laws and the ability to appeal is called:
A: Due process.

Q44: A man steals food for his starving family. The utilitarian principle suggests:
A: His action is acceptable because the higher social value is the survival of the family.

Q45: The ethical no-free-lunch rule states that:
A: If something created by someone else is useful to you, it has value, and you should assume the creator wants compensation.

Q46: Which ethical guideline suggests putting yourself in the place of others when making decisions?
A: The Golden Rule.

Q47: Due process is a feature of political systems and allows individuals to recover damages.
A: False.

Q48: One of the key concepts in patent law is originality.
A: True.

Q49: A law aimed at preventing gatekeeper platforms from exploiting interlocking products and services is:
A: The DMA (Digital Markets Act).

Q50: The moral dimension of the information age related to increased screen time and digital device use is:
A: Quality of life.