Studied by 8 People
Looks like no one added any tags here yet for you.
Maneggiare
“To handle”
Manus
“Hand”
Agere
“To act”
Mary Parker Follet
Who defined management as the art of getting things done through people?
Henri Fayol
Who defined management as to forecast, to plan, to organize, to command, and to control?
Ghillyer
Who defined management as the process of deciding the best way to use an organization’s resources to provide goods and services?
Management’s resources
Employees
Equipment
Money
Carlos Lorenzana
Who defined management as it Refers to the group of people responsible and accountable for directing the workplace and seeing to it that the organization’s goals and objectives are met?
Kreitner
Who defined management as the process of working with and through others?
Working with and through others
Which component of Kreitner’s definition states that management is a social process.
Changing environment
Which component of Kreitner’s definition states that successful managers are the ones who anticipate and adjust to the changing environment
Achieving organizational objectives
Which component of Kreitner’s definition states that organizations are more successful when their activities are guided by challenging yet achievable objectives
Objective
A target to be striven for to attain one’s goal
Efficiency
Vital part of management
Efficiency
relationship between input and output
Efficiency
Doing things right
Efficiency
Getting things done
Effectiveness
Doing the right things
Effectiveness
Attainment of organizational goals
Applied economics
Management can also be called ________________
Art
Management as _________________
Application of knowledge
Science
Management as _________________
Body of knowledge
Manager
An individual who is in charge of certain groups of tasks a certain subset of a company
Planning
Basic function of management
Organizing
The process of bringing together physical, financial, and human resources
Staffing
Put the right people on the right job
Leading
Managers must supervise, lead, motivate, coach, train, guide, and direct
Controlling
Measurement of correction of performance of subordinates.
Figurehead Role
Interpersonal Role wherein managers represent their specific unit
Leadership Role
Interpersonal Role wherein managers initiate and coordinate their units.
Liaison Role
Interpersonal Role wherein managers interact with other persons in other units
Monitor Role
Informational Role wherein managers monitors activities occuring outside is office
Disseminator Role
Interpersonal Role wherein managers transmit and disseminate information.
Spokesperson Role
Interpersonal Role wherein managers represent and speak for their units.
Entrepreneurial Roles
Decisional Role wherein managers identify and develop new opportunities.
Problem Solver
Decisional Role wherein managers identify solutions and take action.
Resource Allocator
Decisional Role wherein managers distribute funds and resources.
Negotiator
Decisional Role wherein managers frequently involved in negotiation activities.
Conceptual
A management skill wherein a manager must have the ability to see the “big picture”
Technical
A management skill wherein a manager must possess knowledge and ability to use techniques.
Human
A management skill which pertains to interpersonal relationships.
Scientific Management
Defined as the use of scientific methods.
Frederick Taylor
Father of Scientific Management
Administrative Management Theory
Focuses on people and information
Henri Fayol
Father of Modern Management
Division of Work
Principle of Management wherein there is specialization of labor.
Authority
Principle of Management wherein there is a right to give orders.
Discipline
Principle of Management wherein there should be obedience and respect.
Unity of Command
Principle of Management wherein employees follow only one superior.
Unity of Direction
Principle of Management wherein the efforts of everyone should focus on one direction.
Subordination of individual interest to the general interest
Principle of Management wherein it is the resolving the tug of war between personal and organizational interests.
Renumeration
Principle of Management wherein everyone must be paid fairly.
Centralization
Principle of Management wherein authority is concentrated.
Scalar Chain
Principle of Management wherein subordinates must observe the formal chain of command.
Order
Principle of Management wherein material things and people must be in their proper places.
Equity
Principle of Management wherein fairness that results from a combination of kindliness and justice.
Stability and Tenure Personnel
Principle of Management wherein people need time for their job.
Initiative
Principle of Management wherein managers must sacrifice personal vanity.
Esprit de Corps
Principle of Management wherein in unity, there is strength.
Max Weber
Father of Bureaucracy
Bureaucracy
Emphasized on the division of labor, clearly defined law, etc.
Behavioral Management Theory
Focuses on the Human Aspect of Work
Threat of Unionization
Satisfied employees would be less inclined to join unions.
The Hawthorne Studies
Study of the relationship between light intensity and productivity.
Elton Mayo
He urged managers to provide work that fostered personal and subjective satisfaction.
Mary Parker Follet
She urged managers to motivate employees than simply demanding performance.
Douglas McGregor
He viewed the typical employee as an active and energetic individual.
Management Science Theory
Quantitative approach to management
Organizational Management Theory
Organization is part of a larger environment.
Closed System
Organization has no interaction with its environment
Open System
Organization has interaction with its environment.
Business Environment
Set of external factors
Changes
Constantly changing, unpredictable, and dynamic
Sociocultural Environment
Environment which is shaped by culture, behaviors, beliefs, etc.
Political Environment
Environment which includes political form, government policies, and attitude towards the business community.
Technological Environment
Environment where we can only adapt to it.
Technology
Includes the methods adapted for product goods, services, and distribution.
Legal Environment
Environment which are sets of laws, regulations, and legalities.
Competition
Environment which seeks out to know the competitors’ activities.
Economic Environment
Refers to economic growth
Albert Humprey
The SWOT analysis was first tested by _____________
SWOT Analysis
Works efficiently during the planning stage wherein it contains two internal factors and two external factors.
Strength
Advantages or the internal attributes that support a positive result.
Weaknesses
Internal characteristics that work against a successful outcome.