GRILL

studied byStudied by 1 person
0.0(0)
get a hint
hint

Total Revenue

1 / 224

encourage image

There's no tags or description

Looks like no one added any tags here yet for you.

225 Terms

1

Total Revenue

C&I + net other

New cards
2

Break even

Sun of all expenses or IPC - OP

New cards
3

Commission calculations

Net profit cars in fleet * percentage for commission

New cards
4

Reporting to methods for ethical concerns

HR manager

Hotline

Direct manager

Ethics committee

New cards
5

Business Ethics Committee

Purpose: create and establish policies that will enable ethical behavior and a place to report unethical behavior

New cards
6

Business Ethics Committee

Dan Newton

Aaron Williams

Matt Kripinski

Jason Nissan

Megan Block

Aleika Stewart Hendricks

Kyley Eisenman

New cards
7

benifits of launchpad for risk

New cards
8

difference between RCS and DRU

New cards
9

RCS- rental claims service

New cards
10

HOw to handle claims w/third party or if attorney calls about someone in our car hitting their client)

New cards
11

goal for dispute percentage

New cards
12

DNP

New cards
13

google doc you have to file out for risk to determine if its a DNP

New cards
14

New cards
15

airports have the highest disputes

New cards
16

New cards
17

can rent to under 21

New cards
18

must be direct bill

New cards
19

contract should be in their name

New cards
20

must have full coverage transferable insurance

New cards
21

rent up to a fullsize or smaller

New cards
22

New cards
23

ARQ accident report quality

New cards
24

measures how well you write a claim

New cards
25

goal is 90% or higher

New cards
26

New cards
27

5 things that go into ARQ

New cards
28

claim creation

New cards
29

-write within 48 hours

New cards
30

-pictures

New cards
31

loss description

New cards
32

-facts of what happened/what was damaged

New cards
33

-if customer is aware of damage

New cards
34

-if its a drop car(left message with customer to make aware)

New cards
35

police report

New cards
36

-police report number

New cards
37

-the actual police department spelled out fully

New cards
38

renter insurance

New cards
39

-carriers policy number/claim number

New cards
40

-carrier name

New cards
41

claimiant information

New cards
42

-name

New cards
43

-insurance information

New cards
44

repair vending

New cards
45

-shop car within 7 days

New cards
46

-shop in LDR

New cards
47

when we write bad claims how does that affect dru

New cards
48

the dru gets credit for closing claims

New cards
49

can't close if claim writen bad can't collect

New cards
50

New cards
51

write claim on day of return if they don't know what day it happen

New cards
52

New cards
53

MTD

New cards
54

month to date losses

New cards
55

current losses for that month uninsured losses, subro bad debt, and other losses

New cards
56

important to look at MTD

New cards
57

-sees trends

New cards
58

-can find areas of improvement for uninsured losses

New cards
59

-can see if there was a mistake

New cards
60

New cards
61

reserves

New cards
62

(don't ever mention uninsured losses when you are talking about reserves)

New cards
63

damages that occur while on rent

New cards
64

subrogated bad debt and other losses

New cards
65

New cards
66

other losses

New cards
67

DUDD

New cards
68

damage waiver

New cards
69

unshopped cars(cars shopped after 28 day period)

New cards
70

disputes(do not pursue)

New cards
71

DRU cost

New cards
72

(also includes fraud)

New cards
73

New cards
74

$56 to DRU per claim

New cards
75

New cards
76

total pay losses = subro bad debt + other losses

New cards
77

total pay losses/12/ fleet = reserves

New cards
78

New cards
79

goal per unit for reserves $35 to $50 a car

New cards
80

difference for difference branch

New cards
81

can have affect on reserves

New cards
82

size of fleet

New cards
83

fleet mix

New cards
84

do more retail deals

New cards
85

uninsured customers

New cards
86

New cards
87

steps to control reserves

New cards
88

write quality claims

New cards
89

proper underwriting

New cards
90

put people in right vehicle

New cards
91

getting insurance information from all customers

New cards
92

proper fleet mix

New cards
93

shopping cars immediately

New cards
94

collecting dedeuctibles

New cards
95

New cards
96

what is an uninsured loss

New cards
97

any damage occuring while car not on rent

New cards
98

conversion

New cards
99

lot damage

New cards
100

undocumented damage

New cards

Explore top notes

note Note
studied byStudied by 14 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 11 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 28 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 3 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 4 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 14 people
Updated ... ago
5.0 Stars(1)
note Note
studied byStudied by 24 people
Updated ... ago
4.5 Stars(2)
note Note
studied byStudied by 10285 people
Updated ... ago
4.8 Stars(44)

Explore top flashcards

flashcards Flashcard52 terms
studied byStudied by 330 people
Updated ... ago
5.0 Stars(7)
flashcards Flashcard23 terms
studied byStudied by 12 people
Updated ... ago
4.0 Stars(1)
flashcards Flashcard22 terms
studied byStudied by 24 people
Updated ... ago
5.0 Stars(3)
flashcards Flashcard33 terms
studied byStudied by 12 people
Updated ... ago
4.8 Stars(4)
flashcards Flashcard37 terms
studied byStudied by 80 people
Updated ... ago
5.0 Stars(1)
flashcards Flashcard119 terms
studied byStudied by 225 people
Updated ... ago
5.0 Stars(1)
flashcards Flashcard117 terms
studied byStudied by 1 person
Updated ... ago
5.0 Stars(1)
flashcards Flashcard38 terms
studied byStudied by 12 people
Updated ... ago
4.4 Stars(9)