all ten chapters :)

Which of the following is an example of non-verbal communication?

Pointing to a cup of water

Verbal communication includes

Speaking

Nonverbal communication includes

Facial expressions

What is a root?

The part of a word that contains its basic meaning

What is a prefix?

The part of the word that comes before the root

What is a suffix?

The part of the word added to the end of the root

Why should nursing assistants use simple, non-medical terms when speaking with residents and their family?

The patient may not understand the medical terms

Where should call lights be placed in residents' rooms?

Within reach of the resident's stronger hand

Mark, a nursing Assistant, is about to provide care for a resident who is hearing impaired. The resident is standing at the window looking out at the gardens. Mark enters the room and asks if she would like her hair shampooed. She does not answer. He taps her on the back, and she jumps. He asks loudly, "Would you like to have your hair shampooed now?"

What would have been a better way for Mark to communicate?

Mark should have approached her from the front and lightly touched her arm. He should have also used a lower pitch in his voice when speaking.

Ms. Crawford has a visual impairment. She is being helped into a fellow resident's room for a visit. Virginia, a nursing assistant, assists her to the door and says, "See you later Ms. Crawford. I'll be back in about an hour to help you return to your room." Ms. Crawford enters the room, walks into a chair, and almost falls over.

What would have been a better way for Virginia to communicate with Ms. Crawford?

Virginia should have accompanied Ms. Crawford into the room and oriented her to her surroundings and where items were.

Sabrina, a nursing assistant, is taking care of a resident who has a mental disorder and is very withdrawn. Sabrina moves around the room picking up clutter and saying to her resident in a bored tone: "How are we doing today, Mrs. Rogers? Are we going to start talking to Sabrina today, or are we going to be quiet like we were yesterday?"

What is wrong with how Sabrina is communicating with Mrs. Rogers?

Sabrina should have used a normal tone of voice and talked to Mrs. Rogers as an adult, not a child. She also should have shown respect and concern. She also should have maintained eye contact.

Resident Joe Morteno has dementia and can be combative at times. On this particular day he yells at Serena, his NA, "Why are you so stupid? You never understand what I really need!" Serena replies, "I'm not stupid! You don't understand what you need because you have dementia." She then leaves the room and tries to laugh it off.

What would of been a better way for Serena to communicate with Mr. Morteno?

Serena should have remained calm and stayed neutral. She should've tried to be reassuring and supportive and tried to figure out what provoked the patient

Resident Hannah Singer has Alzheimer's disease. One morning Joan, a NA, sees Mrs. Singer touching herself in the hallway. Joan snaps, "Stop that right now! You are embarrassing yourself!"

What would of been a better way for Joan to respond to this behavior?

Joan should've remained calm and tried to distract Mrs. Singer. If that did not work, then Mrs. Singer should be taken to a private room and the nurse needs to be notified.

Looking at illustrations below, which drawing (A or B) shows the correct way to lift objects? Why is it correct?

Option B would be correct because they are using their legs and thighs. There is more stability this way which is less likely to strain the working muscles.

Why should an NA arrange a signal, such as counting to three, when moving a resident?

So that everyone involved can move together and so the resident can be informed on what is going on

True or False?

Using proper body mechanics can help save energy and prevent injury.

True

True or False?

To avoid choking, residents should eat in a reclined position.

False

True or False?

When lifting an object, it is safer to hold it far away from the body.

False

True or False?

Knees should be bent when lifting an object.

True

True or False?

Liquids thickened to the consistency of honey are easier to swallow

True

True or False?

To help guard against falls, all walkways should be cleared of clutter

True

True or False?

Feet should be pointed toward the object a person is lifting.

True

True or False?

A high center of gravity gives a more stable base of support.

False

True or False?

Keeping the feet close together gives the body the best base support and keeps a person more stable.

False

True or False?

If a resident starts to fall, the nursing assistant should try to catch the resident and stop the fall.

False

True or False?

Residents in wheelchairs should be facing the back of the elevator when riding in elevators.

False

True or False?

A nursing assistant should check the temperature of hot water with a bath thermometer before using the water.

True

True or False?

Keeping call lights within a resident's reach can help prevent falls

True

True or False?

Cuts most often occur in a person's bedroom

False

True or False?

Hot drinks should be placed on the edge of tables.

False

True or False?

Residents must be identified before helping with feeding or placing meal trays.

True

True or False?

The Safety Data Sheet (SDS) details chemical ingredients and chemical dangers of products

True

True or False?

A nursing assistant should call a resident by name as a way to identify the patient

True

True or False?

The correct way to move a wheelchair is for a nursing assistant to push it forward

True

If a fire occurs, a nursing assistant should

Plug doorways to prevent smoke from entering

What is an NA's first concern if a fire occurs?

Getting residents to safety

PASS is an acronym that stands for

Pull, Aim, Squeeze, Sweep

RACE is an acronym that stands for

R: remove residents from danger

A: active alarm or call 911

C: contain fire if possible

E: extinguish fire

Explain the fire safety technique, stop, drop, and roll.

Stop running or stand still.

Drop the ground, laying down if possible

Roll on the ground to try and extinguish the flames

What guidelines apply in any disaster situation?

1. Remain calm

2. Know locations of exits/stairways

3. Know where fire alarms/extinguishers are located

4. Know appropriate action to take in any situation

5. Use the internet, TV, or radio to stay informed

When coming upon an emergency situation, what two important steps should the NA take first?

Assess the situation and assess the victim

First aid refers to

Care given by the first people to respond to an emergency

If an emergency occurs, the NA should immediately notify the

Nurse