Intermediaries are businesses involved in selling the goods and services of producers to consumers and other businesses
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False
Corporations are owned by at least two shareholders
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True
Span of control is the number of employees who are assigned to a particular work task and manager
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True
Good entrepreneurs are able to learn from their failures
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False
Most of the money needed to start a new business comes from venture capitalists
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False
Small businesses create only a tiny fraction of new jobs in the U.S, economy
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True
A business plan is a written description of the business idea and how it will be carried out
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True
Leadership is the ability to motivate individuals and groups to accomplish goals
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False
Good leaders know that it is important to treat all employees the same
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False
Informal influence is part of an organization's structure
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True
A mission statement describes the reason a business exists and what it wants to accomplish
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False
The U.S. workforce consists of all the people age 18 and older who are employed or looking for a job
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True
Outsourcing removes work from one company and sends it to another company that can complete it at a lower cost
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True
Employee orientation should be the final step in the hiring process
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False
Terminations are always the result of inappropriate work behavior
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True
A career is a goal for work that is fulfilled through an occupation or series of occupations
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False
Your interests should rarely be the basis for your employment goals and career paths
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True
Career fairs allow job seekers to contact several prospective employers in a short time
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True
a career portfolioprovidess tangibleevidencee of your ability and skills; it typically includes your resume as well as examples of work you have done in the past
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cc. contingent worker
A worker who has no explicit or implicit contract for long-term employment is a
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a. produce goods
all businesses perform each of the following activities except
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b. proprietorships
most businesses in the United States are
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d. authority
The right to make decisions about how specific work should be completed is called
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d. 70
Proprietorships account for about \____________ percent of all U.S. businesses
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a. improvement
a designed change that increases the usefulness of a product is a
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c. have an advantage when customers have unique needs
small businesses
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b. start-up financing
This type of financing is the amount of money needed to open the business
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a. organizing
this management function involves identifying and arranging the work and resources needed to achieve goals
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d. planning and controlling
executives are mainly concerned with which management functions?
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c. expert influence
this type of influence arises when employees recognize that the leader has special knowledge or ability in the area
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d. outline the important principles that guide company decisions
core values\_______________
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a. white-collar worker
if your job is more mental than physical and involves the handling and processing of information, you are
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b. health and safety planning
The human resources activity of employee relations involves
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a. piece rate
A compensation plan in which an employee relations involves
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c. transfer
The assignment of an employee to another job in the company with a similar level of responsibility is called a
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c. personal assessment
You would identify your talents and abilities in this part of the career planning process
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d. talent
A natural, inborn aptitude to do certain things is called a
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a. references
Which of the following is usually not included on a resume?
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c. take several friends for moral support
Which of the following is not good advice for someone preparing for a job interview?
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procedures
descriptions of the way work is to be done
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business plan
a written description of the business idea and how it will be carried out including all business activities
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Small Business Administration
a government agency that helps entrepreneurs develop business plans and obtain financing
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corporate bylaws
the operating procedures for a corporation
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informal influence
influence that is not part of an organization's formal structure
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service businesses
examples include travel agents, chiropractors, and web-design firms
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policies
guidelines used in making consistent decisions
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permanent employee
an employee to whom a company has made a long term commitment
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tactical management
A management style best to use when working under tight time pressures
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mobility
the willingness and ability of a person to move where jobs are located
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articles of incorporation
a written legal document that defines ownership and operating procedures and conditions for the business
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networking
talking to other people about their jobs
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identity influence
influence that stems from the personal trust and respect members have for the leader.
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internship
involves work experience in an organization while learning about a career field
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board of directors
the people who make the major policy and financial decisions for a corporation
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job shadowing
Spending time with a worker for a day or week to learn about a certain occupation
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strategic management
management style that is effective when a group of employees is experienced and works well together
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temporary employee
An employee hired for a specific time or to complete a specific assignment.
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goods-producing businesses
Examples are shipbuilders auto manufacturers and farms
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Service Corps of Retired Executives
a group of retired local businesspeople who volunteer their services to counsel and mentor new business owners
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partnership
A\________________ is a business owned and controlled by at least two people who have entered into a written agreement
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organization chart
An\_______________ is a diagram that shows the structure of a business, classifications of work and jobs, and the relationships among those classifications
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starting, organizing, managing, and assuming the responsibility for a business.
Entrepreneurship is the process of \____________________________________________________________________________________________
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Venture capital
\______________________________________ is money provided by large investors to finance new products and new businesses
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leadership
the ability to motivate individuals and groups to accomplish important goals
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core values
are the important principles that will guide decisions and actions in the company
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Compensation; benefits
\___________________________ is the amount of money paid to an employee for work performed. It consists of two parts: (1) salary and wages and (2) \_________________________.
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organizational culture
is the environment in which people work; it is made up of the atmosphere, behaviors, beliefs, and relationships
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qualifications
An\________________________ -based resume highlights abilities and experiences related to the job for which you are applying
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mentor
an experienced employee who serves as counselor to a person with less experience
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True
Some businesses market their products and services to other businesses
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False
The most common type of marketing research study involves experiments
Mass promotion is the most effective form of marketing communication
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False
All computer systems have two basic components: an input device and an output device
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True
The first step in the operation of an MIS is to identify the information needs of the organization
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True
Videoconferencing allows people in different geographic locations to meet "face to face" by satellite
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True
Piracy is the illegal copying of software packages of information
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False
Budgeting is much more difficult for an established business than it is for a new business
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False
Cash records identify all purchases and sales a business makes
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True
Most employees in most businesses receive an hourly wage rather than a salary
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False
Differences between actual and budgeted financial performance are called anomalies
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False
Natural resources are products that have been changes in form to increase their value and usefulness
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True
Intermittent processing uses short production runs to produce a precise amount of a variation of a product
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False
The best practices among all competitors are called standards
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True
A supply chain is all of the businesses involved from the time raw materials are obtained until finished products are sold
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True
It is impossible for a business to avoid all risk
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False
If you choose not to complete a risky activity, you are said to be assuming the risk
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True
Some risks are simply too expensive for a business to insure
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False
A company can reduce international business risk by operating in just a few countries
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a. product and service management
This marketing function involves obtaining, developing, maintaining, and improving a product or service mix in response to market opportunities
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c. observation
Marketing research that involves collecting information by recording the actions of consumers is called an
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c. gross margin
The difference between the selling price and the product cost is the
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a. advertising
Which of the following is an example of mass promotion
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d. software
The instructions that run a computer system are referred to as
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b. word processing software
This type of software is typically used to create reports and letters
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c. marketing and sales information
Information about a company's customers and competitors would most likely be included in which category of an MIS?
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d. displaced workers
Workers who are unemployed because of changing job conditions are called
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d. anticipate sources of income, anticipate amounts of income, predict the types and amounts of expenses for a specific business activity or the entire business
The purpose of a business budget is to
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a. inventory records
identifies the type and number of products on hand for sale