evaluations of people, objects, and ideas (internal psychological structure) (explain behavior) (involve evaluations)
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affectively based attitude
an attitude based primarily on people's emotions and feelings about the attitude object (comes from our values + emotions)
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Give 2 examples of affectively based attitude
I like it despite its negative qualities or feel bad for speeding in a kids zone
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3 things in common with affectively based attitude
1) they do not result from a rational examination
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2) they are not governed by logic
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3) they are often linked to peoples values
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cognitively based attitude
an attitude based primarily on people's beliefs about the properties of an attitude object (cost-benefit analysis) (what features do the object come with)
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Give an example of cognitively based attitude
evaluation of smoking (is it risky? is it best for my health)
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behaviourally based attitude
An attitude based primarily on observations of how one behaves toward an attitude object (unsure until we experience it) (actions speaker louder than words)
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Give 2 examples of behaviorally based attitude
new years resolution: I say I will get better but do not continue to go to the gym
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la piere study of Asians and restaurants
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explicit attitudes
attitudes that we consciously endorse and can easily report (voluntarily and conscious)
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implicit attitudes
attitudes that influence a person's feelings and behavior at an unconscious level
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What is explicit attitudes rooted in? What about implicit?
explicit\= recent experiences
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implicit\= childhood experiences
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peoples attitudes are poor predictors of their \________
behaviour
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The more accessible it is, the more likely the spontaneous behaviour will be consistent with the \_______
attitude
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theory of planned behaviour
a theory that the best predictors of a person's planned, deliberate behaviours are the person's attitudes toward specific behaviours, subjective norms, and perceived behavioural control
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Who created the theory of planned behaviour
Icek Azjen
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What are the 3 parts of the theory of planned behaviour? What 2 things comes after?
Attitude toward the behaviour, subjective norms, perceived behavioural control leads to behavioural intention leading to behaviour
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Attitude toward the behvaiour
peoples specific attitude toward the behaviour, not their general attitude (competing attitude making it challenging) (is it internal or situational? is it relevant)
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subjective norms
people's beliefs about how other people they care about will view the behavior in question (specific people) (less abstract more powerful on behaviour)
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perceived behavioural control
the ease with which people believe they can perform the behaviour (self efficacy) (subjective belief) (depending if we have experienced it or not for powerful assumption)
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persuasive communication
communication advocating a particular side of an issue
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Yale Attitude Change Approach
The study of the conditions under which people are most likely to change their attitudes in response to persuasive messages, focusing on the source of the communication, the nature of the communication, and the nature of the audience
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3 parts of the Yale attitude change approach
1) source of communication- how expert or attractive the speaker is (credible source)
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2) communication itself- the quality of the arguments (do they bring up both sides)
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3) nature of the audience- which kinds of appeals work with hostile versus friendly audiences
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elaboration likelihood model
theory identifying two ways to persuade: a central route and a peripheral route (people influenced by what the speech says or influenced of the speakers/speech characteristics)
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central route persuasion
the case in which people have both the ability and the motivation to elaborate on a persuasive communication, listening carefully to and thinking about the arguments presented (influenced by what the speech says) (logic)
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peripheral route persuasion
the case in which people do not elaborate on the arguments in a persuasive communication but are instead swayed by more superficial cues (influenced by more superficial characteristics) (who gives the speech or how long)
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Fear-Arousing Communication and an example
a persuasive message that attempts to change people's attitudes by arousing their fears (ex: cigarette package)
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western ads promote \_________ and \_______ while asian ads promote \_______ and \______
western\= individualism and dependence
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asian\= collectivism and interdependence
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what 2 things influence behaviour?
subjective norm and informal norm
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subjective norms
what I think is normal (depends on surrounding)
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informal norm
bring booze to a party (societal norms but not laws)
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How to change attitude and behaviour
make it consistent (self efficacy)
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adaptive preferences
strong or positive attitude because there isn't another option
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the theory of reasoned action
aims to explain the relationship between attitudes and behaviors within human action (used to predict how individuals will behave based on their pre-existing attitudes and behavioral intentions)
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who created the theory of reasoned action?
Icek Azjen
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Explain the theory of reasoned action path way give
attitude (how do they feel about it) + subjective norms (my own beliefs on norms) \= behavioural intention \= behaviour
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give 2 examples of the theory of reasoned action
being sexist or being more green
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why would someone maintain an attitude? explain 2 functions and examples of each
instrumental function\= lets us do things (maximize cost)
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ex: chocolate like it or not, taste from attitude, not always healthy or affective, makes us happy
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knowledge function\= attitudes are preformed, we think about our actions, thoughts in attitudes
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ex:: ego defensive function express values
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Sumbliminal Messages
words or pictures that are not consciously perceived but that supposedly influence peoples judgements, attitudes, and behaviours
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attitude inoculation
the process of making people immune to attempts to change their attitudes by exposing them to small doses of the arguments against their position
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What makes people less susceptible to an attempt to change their attitude
warning them of the upcoming attempt
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cognitive dissonance and give an example
an unpleasant state that arises when a person recognizes the inconsistency of his or her actions, attitudes, or beliefs (behaviour different from attitude) (ex: sunbathing causes cancer)
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How do we get rid of discomfort from cognitive dissonance?
change our attitude to fit our behaviour or justify our behvaiour by adding new cognition (ex: smoking isn't bad)
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psot decision dissonance
dissonance that is aroused after making a decision; such disssonance is typically reduced by enhancing the attractiveness of the chosen alternative and devaluing the rejected alternatives (overcome buyers remorse) (ex toni is more fun and kim is ugly)
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the \______ permanent and less revocable the decision, the \_____ the need to reduce dissonance
more and greater
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dissonance reduction behaviour \=
change in system of values (ex: cheating)
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justification of effort
the tendency for individuals to increase their liking for something they have worked hard to attain
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external justification and give an example
A person's reason or explanation for dissonant behaviour that resides outside the individual (e.g., to receive a large reward or avoid a severe punishment) (ex: telling your friends bad painting is good)
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internal justification
the reduction of dissonance by changing something about oneself (one's attitude or behaviour)
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counterattitudinal behavior
acting in a way that runs counter to one's private belief or attitude (saying is believing) (believe the lie we told)
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insufficient external justification can result in \__________
attitude change
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Insuffiecient punishment
the dissonance aroused when individuals lack sufficient external justification for having resisted a desired activity or object, usually resulting in individuals devaluing the forbidden activity or object (can result in attitude change)
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The less serve you make the threat, the \______ external justification, the \_______ the need for internal justification (incourages compliance but prevents \________)
less and higher
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real attitude change
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What 2 ways people reduce dissonance for committing cruel acts?
justify it and dehumanize the victim
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hypocrisy induction
The arousal of dissonance by having individuals make statements that run counter to their behaviors and then reminding them of the inconsistency between what they advocated and their behavior. The purpose is to lead individuals to more responsible behavior.
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self-affirmation theory and give an example
A theory suggesting that people will reduce the impact of a dissonance-arousing threat to their self-concept by focusing on and affirming their competence on some dimension unrelated to the threat (minimize dissonance) (ex: I have a bad habit of smoking but at least I can sing)
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Asian cultures experience \_____ dissonance than western cultures on self unless it deals with a group
less
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an interdependent self affirmation diminished the need for dissonance reduction among \______ cultures
western
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an independent self affirmation diminished the need for dissonance reduction among \_______ cultures
asian
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2 reasons why not all hypocrisy have cognitive dissonance
need to feel discomfort and may be unaware of the incompatible between the 2 ( behaviour and attitude)
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What is used to point out cognitive dissonance
intervention
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when publicly doing something is more likely to change \______ and cause \______
attitude and dissonance
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Is there an experience of cognitive dissonance if behaviour and attitude do not add up?
No
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Conformity
A change in one's behavior due to the real or imagined influence of other people
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infromational social influence and give an example
conforming because we believe that others' interpretation of an ambiguous situation is more correct than ours and will help us choose an appropriate course of action (rely on social comparison) (ex: picking 3 pieces of pizza because everyone else did)
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private acceptance
conforming to other people's behavior out of a genuine belief that what they are doing or saying is right
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public compliance
conforming to other people's behavior publicly without necessarily believing in what the other people are doing or saying (avoid standing out)
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When are we more likely to rely on other people for information and guidance?
when faced with an important decision
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When do people conform to informational social influence? (x4)
1) ambiguous situations (fire alarm goes off we conform)
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2) crisis situation (mass hysteria)
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3) when other people are experts
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4) not invested ( i will get she is eating)
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normative social influence
the influence of other people that leads us to conform in order to be liked and accepted by them (results in public compliance but not necessarily in private acceptance)
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formal norm example
Laws
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informal norm example
not to stare at strangers
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conforming avoids \________ or \________
being ridiculed or the nest victim
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social impact theory
the idea that conforming to social influence depends on the group's importance(strength), immediacy, and the (number) of people in the group
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3 parts to the social impact theory
1) strength- how important is the group to you
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2) immediacy- how close is the group to you in space and time during the influence attempt
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3) number- how many people are in the group
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resisting such auonimous social influence is difficult or even impossible unless you have an \______
ally
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women conform on more \______ items while men conform on more \_____ items
masculine and feminine
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participants in collectivist cultures showed \______ rates of conformity on the line task than participants in individualist cultures
higher
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hunting and fishing societies value \______
independence
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agricultural societies value \______
interdependence
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3 ways to resist normative pressure
1) be aware of the social normative influence operating
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2) take action (find an ally)
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3) conforming to normative influence most of the time earns you the right to deviate occasionally without serious consequences
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women are \____x more likely to suffer from an eating disorder
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minority influence
the case where a minority of group members influences the behavior or beliefs of the majority (key is consistency) (multiculturalism view helps)