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Relationships
defined by behavioral interdependence
Role relationships
Functional and short term
Interchangable
Interpersonal Relationships
Interdependent
Influence each other in meaningful ways
Close relationships
Irreplaceable
Personal need fulfillment
Enduring bonds, emotional attachment
Content dimension
Information or ideas being presented
Relationship dimension
The implied meaning
Common relational messages
Dominance, intimacy, composure, formality, task orientation
Voluntary v Involuntary Relationships
Relationships we chose v ones we didn’t
Romantic v Nonromantic Relationships
Friendships are platonic, romantic relationships are marked by sex, intimacy, etc
Satisfying v dissatisfying
Is the relationship meeting our expectations?
Egalitarian v Unequal Power
Lasts longer if egalitarian
Interpersonal needs
Inclusion, control, affection
Inclusion
Our desire to belong and have significance
Control
The desire to influence others and feel in control
Affection
The need to feel and express love and affection
Goals in relationships
Self presentation
Relational goals
Instrumental goals
Self presentational goals
The image we convey to others
Relational goals
What we want from the relationship and from the relationship
Instrumental goals
Accomplishing a specific task
Principles of interpersonal communication
Verbal and nonverbal messages
Communication is inevitable
Interpersonal communication goals
Effectiveness and shared meaning
Content v relational information
Symmetry in communication
Principles of relational communication
Relationships emerge across ongoing interactions
Relationships contextualize messages
Relational communication is dynamic
Relation communication follows both linear and nonlinear patterns
Identity
Who we think we really are and how we communicate that to others
Self esteem
A subset of identity, positive or negative evaluations of our identities (skills, traits, etc.)
Hechts frame of identity
How identity is built and developed
Identity is: enactment, relational, communal
Impressions
A collection of perceptions that we maintain to help interpret behavior
Crude law of relationship impressions
Positive impressions are hard to acquire and easy to lose, negative impressions are easy to acquire and hard to lose
Ducks Personal Constructs of Initial Interactions
Physical, role, interaction, psychological
Physical constructs
Physical appearance (tattoos, clothing, age, etc.)
Role constructs
The role a person takes on in the given context
ex. student, faculty, staff, etc.
Interaction constructs
The way one communicates (engagement, eye contact, etc.)
Psychological constructs
We assume personality/psychological characteristics
Primacy effect
We pay more attention to the first bit of information we get
Recency effect
We give more weight to the most recent piece of information
Halo effect
When we learn positive characteristics about someone, we assume they have other positive characteristics
Horn effect
When we learn negative characteristics about someone, we assume they have other negative characteristics we haven’t confirmed
Impression management
We make guesses on how people interpret our behavior and we act in such a way that they inform the impression we want
Self Expansion Theory
Connects our identity with relationship development
Key ideas of Self Expansion Theory
People seek to expand the self
People enter into relationships to expand their identity
A relationships success depends on the ability of the relationship to expand the sense of self
Issues in Self Presentation
Can be seen as manipulative, hypocritical, or deceptive
Can present yourself as a ‘competent communicator’ when you are not
Self presentation can end up being planned
Goffman’s Dramaturgical Perspective
We are concerned about appearances and and work to ensure that others view us favorably
Politeness theory
We all have the need to be appreciated and protected (face needs)
Positive face needs
The desire to be appreciated and approved of (the desire to be seen in a positive light)
Negative face needs
The desire to be free from imposition and intrusion (our need for autonomy)
5 politeness strategies
Bald on record
Positive politeness
Negative politeness
Going off the record
Not making the request at all
Bald on the record
Making the request
Positive politeness
Compliment then ask (appeals to face needs)
Negative politeness
“You don’t have to do this but…” (appeals to negative face needs)
Going off the record
Being indirect when asking
Preventative facework
Avoiding or minimizing potential face threats before they happen
Corrective facework
An effort to repair/correct our identity (face) after it’s been damaged
Politeness
Taking into account the feelings of the other person
Attraction
A relational force that draws people together
Primary types of attraction
Task attraction
Physical attraction
Social attraction
Task attraction
Attraction to others because they can help achieve a task because they have the skills to complete it
Physical attraction
Attraction to looks (face, body, cloths, appearance)
Social attraction
Attraction to those we like being around, we like their interactions and behavior
Sexual attraction
Attraction for sexual satisfaction
This attraction does not always mean they want a relationship
Fatal attraction
The thing that attracts you to someone is usually what ends the relationship
Elements of interpersonal attraction
Similarity
Personality
Proximity
Reward value
Physical appearance
Complementary characteristics
Reciprocity
Similarity
We like people who like us
The #1 thing that attracts us to others
Reinforcement model
When we meet others who are similar to us, it reinforces who we are
Attitude similarity
We are attracted to those with a similar attitude
Demographic similarity
We have the same or similar demographics
Personality and Communication Style
We don’t like narcissists or low self-monitors
We like warm and kind personalities, sociable people, and competency
Proximity
We like people who are close to us physically (provides frequent interactions)
Reward value
What uniquely attracts you to others and what that does to reward you
Physical appearance
We want to date the most attractive person we can find
We like symmetry and proportion
Complementary characteristics
It’s positive to be different in skills, abilities, and resources
We do not want differences in attitudes and values
Reciprocity
We like people who like us
Uncertainty Reduction Theory (URT)
We want to reduce uncertainty about the other person
Uncertainty
The inability to predict and explain both the attitudes and behaviors of another person
Predictive uncertainty
We are unable to predict attitudes, beliefs, and behaviors
Explanatory uncertainty
We are unable to explain why someone is doing something
Principles of URT
People seek to reduce uncertainty in initial interactions
People can reduce uncertainty by using 3 strategies
As uncertainty decreases, attraction usually increases
High levels of uncertainty causes a decrease in the intimacy level of communication
As similarity increases, uncertainty decreases
Passive strategies
What we notice before initial interaction
Active strategies
Finding information about that person indirectly
Interactive strategies
Communicating with the person directly
3 strategies to reduce uncertainty
Passive
Active
Interactive
Conditions of URT
Anticipation of future interactions
Deviance from expected behavior
Incentive value
Anticipation of future interactions
If you’re not going to see them again, you don’t care as much to reduce uncertainty
Deviance from expected behavior
When people act in unexpected ways, it increases our need to reduce uncertainty
Incentive value
If the person has a high reward value, we want to reduce uncertainty
Predicted Outcome Theory (POV)
We reduce uncertainty to predict future interactions
GOAL: predicting future outcomes of future interactions
Expectancy Violations Theory (EVT)
How we react and respond to expected and unexpected behavior
Expectancy
An expectation that their behaviors and attitudes are done normally
Predictive expectancy
What we expect based on what normally occurs in that context and relationship
Prescriptive expectancy
General rules of appropriateness and social norms
Factors that influence expectancies
Communicator characteristics
Relational characteristics
Context characteristics
Communicator characteristics
Age, demographics, etc.
Relational characteristics
We expect things in close relationships that we don’t in other relationships
Context characteristics
Social context affects our behavior
Interpretation of the behavior
Positive violations
Negative violations
Neutral violations
Positive violations
Better than expected
Negative violations
Worse than expected
Neutral violations
Most are neutral
Not better or worse than expected
Reward value of the communicator
If someone has a high reward value, it’s more positive
Reciprocity
You respond the same
Compensation
You respond in the opposite way
Social anxiety
When a high level of self confidence and tension makes it difficult to approach certain situations
Withdrawal response
People who have social anxiety may avoid social situations