MGT431 Exam 2

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100 Terms

1
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Reasons firms pursue sustainable logistics?

  • Customers want it

  • Job seekers prefer it

  • Avoid fines/penalties

  • The right thing to do

  • May lead to improved efficiency/cost reduction

2
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Reasons firms don’t pursue sustainable logistics?

  • Cost/investment

  • Lack of awareness

  • Short-term focus (prioritize immediate financial gains)

  • Lack of incentives to change

  • Complexity of SC

3
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Triple Bottom Line

Social, environmental, and economical implications of an action

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How does the triple bottom line create tradeoffs?

  • Sourcing decisions

  • Supplier selection

  • Evaluation of transportation modes

  • Compliance/regulations

  • Customer expectations

  • Risk management

5
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Positives of sustainability and ecommerce

  • Less driving to stores

  • Reduce waste of printed catalogs

  • Reduce amount of retail space/energy associated with it

  • Up-to-date inventory/tracking

  • Allows customers to know item availability w/o driving to the store

6
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Negatives of sustainability and ecommerce strategies

  • Multiple deliveries to remote locations could be worse than one store trip

  • More returns

  • Damage during transit could create more waste

  • Few DCs makes delivery distance longer = more pollution

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Sustainability Rating: Rail

3 Cost, 3 Time, 3 GHG

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Sustainability Rating: Motor

4 Cost, 2 Time, 4 GHG

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Sustainability Rating: Ship

2 Cost, 4 Time, 2 GHG

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Sustainability Rating: Air

5 Cost, 1 Time, 5 GHG

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Sustainability Rating: Pipeline

1 Cost, 5 Time, 1 GHG

12
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____, ______, and _____ increase environmental footprint

Speed, responsiveness, dependability

13
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Ocean shipping generates less CO2, but it generates _____ & ______ pollution

Water & noise

14
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Ways to reduce transportations environmental footprint

  • Ship full loads

  • Reduce weight and cube of packaging material

  • Use intermodal transportation

15
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Freight accounts for ___% of energy related CO2 emissions

8%

16
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Distribution and materials handling accounts for another ___-___% of emissions

2-3%

17
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Circular SC Management

A concept that aims to minimize waste and promote sustainability by reusing, refurbishing, recycling, or repurposing products and materials at every stage of the SC

18
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Key Circular SC concepts

  • Product design for sustainability

  • Reverse logistics

  • Reuse and manufacture

  • Recycling and material recovery

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Lifecycle Management

Encourages companies to take a big picture view of their environmental impact, evaluating tradeoffs to find the best product and Sc design to minimize environmental impact

20
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Design for Environment (DfE)

Design a product to minimize its impact on the environment over its lifetime, including end-of-life

21
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Scope 1

emissions your company directly produces

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Scope 2

emissions from purchased energy, such as electricity or heating/cooling

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Scope 3

Emissions from everything else in the organization and its SC. Ex: business travel/commuting, waste disposal, environmental impact of products sold, purchased transportation/logistics service

24
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SmartWay

A program for improving the fuel efficiency and reducing GHGs and air pollution from the transportation SC industry

25
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What SmartWay provides

  • Programs for business

  • Certifications

  • Free emissions tracking tools

  • Recognition

  • Network/international outreach

  • Technology reports

26
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Costs associated with stockouts

  • Lost Revenues

  • Goodwill and reputation

  • Follow-on business

27
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Costs associated with overstock

  • Opportunity cost: what would you have sold if money wasn’t tied up in a product that isn’t selling?

  • Holding costs

  • Markdown and disposal cost

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Fill rate

% of customer orders a company can fulfill without running out of inventory

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On-time delivery

% of orders that are delivered on time

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Order cycle time

time it takes for a company to complete order fulfillment process

31
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Complete orders

orders that have been fulfilled in their entirety and delivered to the customer as requested.

32
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Inventory days’ supply

average amount of time in days that a company holds inventory before selling

33
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Inventory turns

rate at which inventory stock is sold, used, or replaced

34
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Inventory carrying cost

Total of all expenses related to storing unsold goods

35
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Order Cycle: Step 1

Process inquiry and quote

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Order Cycle: Step 2

Receive, enter, validate order

37
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Order Cycle: Step 3

Reserve inventory and determine delivery date

38
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Order Cycle: Step 4

Consolidate orders

39
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Order Cycle: Step 5

Build orders

40
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Order Cycle: Step 6

Route shipments

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Order Cycle: Step 7

Select carriers and rate shipments

42
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Order Cycle: Step 8

Receive product from source or make

43
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Order Cycle: Step 9

Pick product

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Order Cycle: Step 10

Pack product

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Order Cycle: Step 12

Ship product

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Order Cycle: Step 13

Receive and verify product (by customer)

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Order Cycle: Step 14

Install product (if applicable)

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Order Cycle: Step 15

Invoice

49
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Importance of After-Sales support

Product support, spare sparts, returns

50
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Integrated Business Planning

a formal process to help align supply and demand across function within a firm as well as trading partners

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Internal IBP

S&OP

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Sales & Operations Planning (S&OP)

Involves creating a plan that balances the demand for a product with the supply of that product. The goal is to ensure that a company can meet customer demand while optimizing resources, reducing costs, and improving overall efficiency.

53
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Product Review Operating Issues

  • Product profitability

  • Volume

  • Penetration

  • Portfolio value effect

54
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Demand Review Operating Issues

  • Demand Planning

  • Forecast review economic analysis

  • Promotion planning

  • Consensus forecasting

55
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Supply Review Operating Issues

  • Production scheduling

  • Order management

  • Inventory planning

  • Logistics planning

  • Expediting

56
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Benefits of S&OP

  • Balance supply & demand in org

  • Smarter and faster production decisions

  • Focus on new products

  • Minimize stockouts

  • Reduce excessive inventory

  • More efficient procurement

  • Shorter customer lead times

  • Optimized transportation and other logistics costs

57
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External IBP

CPFR

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Collaborative, Planning, Forecasting, and Replenishment (CPFR)

Collaborate with major customers. Detailed sharing of information leads to lower inventory and higher service levels

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Four collaborative activities of CPFR

  • Strategy and planning

  • Demand and supply management

  • Execution

  • Analysis

60
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Mode Ratings: Cost (Least expensive to most expensive)

Pipeline, Water, Rail, Motor, Air

61
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Mode Ratings: Time (Least to Most)

Air, Motor, Rail, Water, Pipeline

62
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Mode Ratings: Reliability (Most to Least)

Motor, Rail, Air, Water

63
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Mode Ratings: Capability (Most to least)

Rail, Motor, Air, Water, Pipeline

64
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Mode Ratings: Accessibility (Most to Least)

Motor, Rail, Air, Water, Pipeline

65
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Mode Ratings: Security (Most to Least)

Air, Motor, Rail, Water

66
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Truck Transportation Advantages

  • Speed

  • Flexibility

  • Accessibility

  • Reliability

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Truck transportation disadvantages

  • Cost

  • Limited capacity: up to 45000lbs

  • Infrastructure requirements

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Rail transportation advantages

  • Low cost-per-ton-mile compared to trucking

  • High capacity: single rail car holds up to 100tons

  • Economies of Scale: large volumes over long distances

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Rain transportation disadvantages

  • Limited reach

  • Right of way: high costs associated with companies maintaining their railroad network vs trucking company using public roads

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Water transportation advantages

Economies of scale: LARGE volume of goods for long distance. Lowest cost-per-ton-mile than any other general mode

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Water transportation disadvantages

  • Accessibility

  • Speed

72
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Air transportation advantages

  • Speed- fastest

  • Global reach

73
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Air transportation disadvantages

  • Cost- most expensive

  • Capacity

  • Susceptible to delays

74
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Intermodal transportation

the practice of combining transportation modes while moving products

75
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Reasons to go intermodal

  1. Necessity

  2. Economics: finding creative ways to increase speed and decrease costs

76
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A freight weight above ~45000lbs would ____

weight out

77
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TL Costing: Weight

Carriers dedicate an entire trip to a single customers freight, so they charge a flat rate for a given distance.

78
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LTL Costing: Weight

Carriers use capacity to handle multiple customers freight, so they charge a variable rate based on how much your shipment weighs. Start with a flat minimum charge, once you exceed that minimum, your price increases at a decreasing rate.

79
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If your trailer is maxed out on volume, it has _____

cubed out

80
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TL Costing: Volume

charge a flat rate because you are buying the entire trailer

81
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LTL Costing: Volume

Charge a a variable rate because they’re concerned with how much space you take up. Charge minimum fee for small shipments, once the amount of space your require surpasses a minimum, the price increases at a decreasing rate.

82
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TL Costing: Distance

charge a flat minimum rate for short distances. As distance increases, price increases at a decreasing rate

83
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LTL Costing: Distance

charge a flat minimum rate for short distances. As distance increases, price increases at a decreasing rate

84
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Zone-based Small Package: Distance

charge in stepwise as distance increases

85
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Conventional Parcel: Distance

charge flat rate, regardless of distance

86
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Standard shipping terms

FOB Origin, FOB Destination

87
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FOB Origin

The buyer is responsible for choosing and paying for the transportation and bares all the risks once the shipment leaves the supplier

88
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FOB Destination

The seller is responsible for choosing and paying for the transportation and bares all the risks once the shipment leaves the supplier

89
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Modified terms

Prepaid, collect, charged back, allowed

90
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Responsible party: prepaid

Seller

91
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Responsible party: collect

Buyer

92
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Responsible party: charged back

buyer

93
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Responsible party: allowed

seller

94
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Incoterms

Standardized international commercial terms that define obligations, costs, and risks of goods from the seller to the buyer. These terms help facilitate trade by clarifying key aspects of the transaction

95
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Additional costs/considerations in global transpo

  • Aging infrastructure

  • Congestion

  • Driver shortage

96
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Tariffs: duty

the amount of a tax an importer must pay to import goods into a country, is calculated based on: classification, valuation of goods, country of origin

97
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Duty is calculated based on:

  • Classification

  • Valuation of goods

  • Country of origin

98
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Tariff rate is the

% that the importer will be charged, based on the three elements.

99
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Foreign Trade Zones (FTZ)

An area within a country that the government considers outside that country. Certain types of merchandise can be imported into a zone without going through formal customs entry procedures or paying import duties

100
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Advantages of FTZ

  • Can modify, change, or add value

  • Delay to pay duty

  • Duty exemption re-export

  • Security

  • Reduction in total tariffs

  • Improve cash flow