han434 test 1

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1
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what is corporate complaince?
following all the rules

doing the right thing

about making good ethical decisions
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what is a culture of compliance?
how to mandate policies

putting the legs to the program
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Medicare is a ____ health insurance program
federal
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Medicare is a program for who?
americans over the age of 65 who receive benefits from the SSA and the railroad retirement baord
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People under 65 may qualify for Medicare if they have
long term disabilities or end stage renal disease
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Medicare Part A
hospital coverage

this covers SNF and home health care that are required after hospitalization
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Medicare Part B
outpatient coverage

physician services
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Medicare Part C
medicare advantage plans

private insurance companies contract with medicare to bundle services from A, B and can include D into one insurance plan
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Medicare part D
beneficiaries have the option to purchase Rx coverage
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what is title 18 of the SSA?
MediCARE
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what is title 19 of the SSA?
MedicAID
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Title 19 and 19 of the SSA gave the state the option of receiving federal funding to provide health care services to_______?
low income families

pregnant women

the blind

individuals with disabilities
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who decides who is eligible for medicAID?
the states
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Medicaid
the federal funding to the states
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The patient protect and affordable care act was signed in?
2010
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The ACA prohibits what?
it prohibits health insurance companies from denying or charging more based on the individual’s health status
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The ACA established what?
the healthcare market place
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what is the Health care market place?
a single place where consumers can apply and enroll in private health care insurance plans
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The CMS developed the ______ and the _____ that health care organizations must meet health and safety standards to qualify as a medicare/ medicaid provider
Cfc and CoP
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The OIG fights against what?
Fraud waste and abuse
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the OIG works to improve what?
the efficiency of the DHHS programs
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what is the largest DHHS program?
Medicare/Medicaid
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The OIG conducts these activities:
audits

investigations

evaluation

educates the public about fraudulent schemes

recommend policies to protect the DHHS programs

assists with the development of criminal, civil, and administrative cases
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OMIG is a program integrity agency established in 2006 to ___?
detect and prevent fraudulent and wasteful spending in the Medicaid program
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The OMIG conducts:
Inspections, audits, training
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The OMIG requires Healthcare organizations to have what?
corporate compliance program
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Civil penalty of _______ as adjusted by the federal civil penalties adjustment act of 1990
not less than 5K but not more than 10K
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civil penalties of not less than 5K but not more than 10K plus___________________?
not more than 3x the amount of damages which the government sustains because of the act of that person
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reduced damages
the court may asses NOT LESS THAN 2X the amount of damages which the government sustains because of the act of the person
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the US sentencing commission promulgated the federal sentencing guidelines for organization defendants for what?
felony

class A misdemeanor offenses
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the federal sentencing guidelines established standards for the US government to respond to what?
misconduct occurring with organizations
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prior to the federal sentencing guidelines the government inconsistently did what?
investigate and punish organizations for misconduct
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the federal sentencing guidelines tie an organization’s penalties to its effort to ___________?
establish a strong compliance program
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1 of 3 sanctions

under the federal sentencing guideline

Ordering the organization to remedy the harm from the offense
* restitution
* correct policies, procedures and practices
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2 of 3 sanctions

under the federal sentencing guidelines

Providing oversight of the organization through probation
* unannounced examinations of company’s records
* ongoing employee interviews
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3 of 3 sanction under the federal sentencing guidelines

penalizing the organization on the basis of seriousness of _________
the offenses

culpability score
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what is culpability score?
a standard mechanism for determining the
fine based on an assessment of the Compliance Program
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an effective compliance program:
* Exercises due diligence to prevent and detect criminal conduct


* Promotes an organizational culture that encourages ethical conduct and a commitment to compliance with the law
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the federal sentencing guidelines require how many elements for an effective compliance program?

\
7
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How many elements does the OMIG require for it to be an effective compliance program?
8

(whistleblower protections)
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in 2009 this state became the first state to require health care organizations to demonstrate that they have an effective compliance program through an annual certification
New York
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The eight elements to an effective compliance program

1. Compliance Officer and Compliance Committee
2. Compliance Standards and Procedures
3. Communication and Reporting
4. Compliance Training
5. Monitoring and Auditing
6. Enforcement of Standards
7. Investigation and Remediation
8. Whistleblower Protections (Required by the OMIG)
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the compliance officer shall directly report to the _____
chief executive officer
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The compliance officer shall make_____
periodic (at least quarterly) reports regarding compliance matters in person to the CEO
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who maintains the minutes of the meeting?
the compliance officer
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The Compliance Officer shall chair a Compliance Committee that
includes
other members of senior management such as billing, clinical, human resources, audit, and operations
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Compliance policies and procedures are required to describe
expectations and provide guidance to members of its workforce and
affiliates to address and communicate compliance issues.
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Internal control, as defined by the Committee of Sponsoring Organizations
of the Treadway Commission (COSO), is:
a process,
▪ effected by an entity’s board of directors, management and other personnel,
▪ designed to provide reasonable assurance regarding the achievement of
objectives in the following categories:
o effectiveness and efficiency of operations,
o reliability of financial reporting, and
o compliance with applicable laws and regulations
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All members of the workforce are required to participate in Compliance Training and Education periodically, the industry standard is
at least once a year
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training records must be maintained, including:
training materials
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Training must be conducted in a manner tailored to:
▪ Size of the audience
▪ Sophistication level of audience
▪ Subject matter
▪ Company history
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regrading auditing and monitoring,

Processes must be established to determine the:
o Areas to be audited
o Frequency of audits
o Audit process
o Types of audits
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audit findings must be shared with the
management, CEO and board of directors.
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Appropriate action must be been taken to
remediate negative audit
findings
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What type of audit review is MOST EFFECTIVE?
pre-claim review
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risk assessment do what?
identify and prioritize risks
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Compliance Program must include mechanisms to enable individuals
to disclose any identified or suspected internal policies, conduct,
practices or procedures that may violate criminal, civil, or
administrative law with respect to federal and state healthcare
programs to
the Compliance Office or other persons who are not in the disclosing individual’s chain of command.
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example of compliance helpline communication
anonymous communication
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Investigations must be conducted independently and objectively:
by qualified individuals not directly involved or indicated in the reported allegation
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investigations must result in
a written report of findings
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failure to appropriately discipline individuals who violate compliance
program policies or federal, state and local laws indicates
an inefficient compliance program
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deficit reduction act
provide that any entity that receives or makes annual payments under the state plan of at least 5M, as a condition for receiving such payments shall establish written policies about the FCA, have whistleblower protections with respect in preventing and detecting fraud, waste and abuse
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when developing an effective compliance program, take into consideration prior history.

Reoccurrence of similar misconduct within an organization may be an
indication that a compliance program is ineffective. Therefore,
compliance programs should be designed
identify and mitigate risk of compliance violations
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who assesses the effectiveness of compliance programs?
governing board
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HEALTHCARE ORGANIZATIONS ARE REQUIRED TO CERTIFY IN WHAT?
AN EFFECTIVE COMPLIANCE PROGRAM
66
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Article 28 certifies what organizations under the public health law?
hospitals

nursing homes

diagnostic treatment centers
67
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article 36

certifies what organizations under the public health law?
certified home health care

long term home health care program
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The deficit reduction act of 2005 requires Healthcare organization that within a 12 month period receive payments from or submit claims to Medicaid of 5M or more to establish what?
a compliance program that includes employee training on the FCA, including training regarding criminal and civil monetary penalties for false claims, whistleblower protections, and the detection and prevention of fraud, waste, and abuse
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Prior to certifying the Compliance Program, the Program should be assessed to determine if
* Is it effective?
* Does it include all of the required elements?
* Were the elements completed?
* Are the resources and personnel sufficient
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who published guidance for evaluating Corporate Compliance Programs
DOJ
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When the U.s is determining

whether to bring charges against an organization or negotiate a plea deal or other agreement, prosecutors should consider is there were:
additional resources invested in the compliance program to
improve the program and internal controls
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the 3 questions to consider when Assessing the Effectiveness of the Compliance Program

1. Is the Compliance Program well designed?
2. Is the Compliance Program being applied earnestly and in good faith? Is it
being implemented effectively?
3. Does the Compliance Program work (in practice)?
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who exercises overall supervision of the Medicaid program?
NYS department of Health
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why is medicaid eligibility verified for each medical visit?
eligibility is date specific
75
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The provider is prohibited from billing the enrollee for medically-necessary inpatient and what?
hospital-based emergency department services.
76
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If the patient does not cooperate by providing the Medicaid information,
the provider may bill the patient as private pay
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what program is billed last?
Medicaid is the payer of last resort
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Medicaid program is designed to ___________
provide payment for medical care and services only after all other resources available for payment have been exhausted.
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MEVs is used to determine what?
if the enrollee has other insurance
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qualified medicare beneficiaries (QMB)
elderly and disabled Medicare enrollees with low income and limited assets
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The Medicaid Program permits payment toward Medicare premiums, deductibles and coinsurance for certain Medicare Part B services provided to
QMBs
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T or F

Medicaid participating providers are not required to render care to all Medicaid enrollees who request care.
True
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Medicaid program policies apply to?
Medicaid

Medicaid managed plans

Family Health plus
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if a private payment arrangement is made with a Medicaid enrollee, the enrollee must do what?
agree to be seen as a private pay patient
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When a private payment arrangement is established, the provider must
not bill medicaid and inform the enrollee that the services may be obtained by another provider
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The provider is prohibited from requesting ____ from the enrollee, or their responsible relative, except for applicable Medicaid copayments
any monetary compensation
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providers are prohibited from billing Medicaid due to a denied Medicaid claim, except when
the patient was not eligible for medicaid
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Providers are prohibited from referring enrollees to a collection agency for unpaid medical bills, except for
medicaid copayments
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support for claims in medical billing require what?
Contemporaneous documentation of the provision of services and the furnishing of supplies and equipment.
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medicare will not pay for services that are _______
cosmetic purposes
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Payment is disallowed for medical care and services: Which are rendered in the absence of authorization from MEVS in accordance with Utilization Threshold requirements. Exceptions to this policy include
instances when a provider uses one of the service authorization exception codes.
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unacceptable practices include:
knowingly making a claim for an improper amount or for unfurnished, inappropriate, or unnecessary care, services, or supplies
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payments may be suspended or withheld upon____________
notification of unacceptable practices pending the resolution of the charges
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who is responsible for monitoring the NYS Medicaid program?
OMIG
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audits may be conducted where?
onsite or as desk audits
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Managed Care
is a comprehensive and coordinated system of medical and health care service delivery
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what is included in managed care?
acute inpatient care and ancillary services. Ancillary services are a wide range of diagnostic and support services to diagnose and treat an illness or injury.
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MCOs are contracted by who?
NYS to provide services to enrollees
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MCOs are responsible for assuring that enrollees have access to what?
comprehensive range of preventative services, primary care services and specialty services
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MCOs may provide services directly or through what?
a network provider