Phenomenon of explaining other people’s behaviours are due to internal factors and our own behaviours are due to situational forces
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Ageism
Prejudice and discrimination toward individuals based solely on their age
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Aggression
Seeking to cause harm or pain to another person
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Altruism
Humans’ desire to help others even if the costs outweigh the benefits of helping
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Asch Effect
Group majority influences an individual’s judgment, even when the judgment is inaccurate
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Attitude
Evaluations of or feelings toward a person, idea, or object that are typically positive or negative
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Attribution
Explanation for the behaviour of other people
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Bullying
A person, often an adolescent, being treated negatively repeatedly and over time
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Bystander Effect
Situation in which a witness or bystander does not volunteer to help a victim or person in distress
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Central Route Persuasion
Logic-driven arguments using data and facts to convince people of an argument’s worthiness
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Cognitive Dissonance
Psychological discomfort that arises from a conflict in a person’s behaviours, attitudes, or beliefs that runs counter to one’s positive self-perception
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Collectivist Culture
Culture that focuses on communal relationships with others such as family, friends, and community
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Companionate Love
Type of love consisting of intimacy and commitment, but not passion; associated with close friendships and family relationships
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Confederate
Person who works for a researcher and is aware of the experiment, but who acts as a participant; used to manipulate social situations as part of the research design
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Confirmation Bias
Seeking out information that supports our stereotypes while ignoring information that is inconsistent with out stereotypes
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Conformity
When individuals change their behaviour to go along with the group even if they do not agree with the group
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Consummate Love
Type of love occurring when intimacy, passion, and commitment are all present
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Cyberbullying
Repeated behaviour that is intended to cause psychological or emotional harm to another person that takes place online
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Diffusion of Responsibility
Tendency for no one in a group to help because the responsibility to help is spread throughout the group
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Discrimination
Negative actions toward individuals as a result of their membership in a particular group
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Dispositionism
Describes a perspective common to personality psychologists, which asserts that our behaviour is determined by internal factors, such as personality traits and temperament
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Empathy
Capacity to understand another person’s perspective, to feel what he or she feels
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Foot-in-the-Door Technique
Persuasion of one person by another person, encouraging a person to agree to a small favour, or to buy a small item, only to later request a larger favour or purchase a larger item
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Fundamental Attribution Error
Tendency to overemphasize internal factors as attributions for behaviour and underestimate the power of the situation
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Group Polarization
Strengthening of the original group attitude after discussing views within the group
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Groupthink
Group members modify their opinions to match what they believe is the group consensus
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Homophily
Tendency for people to form social networks, including friendships, marriage, business relationships, and many other types of relationships, with others who are similar
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Hostile Aggression
Aggression motivated by feelings of anger with intent to cause pain
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In-Group
Group that we identify with or see ourselves as belonging to
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In-Group Bias
Preference for our own group over other groups
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Individualistic Culture
Culture that focuses on individual achievement and autonomy
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Informational Social Influence
Conformity to a group form prompted by the belief that the group is competent and has the correct information
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Instrumental Aggression
Aggression motivated by achieving a goal and does not necessarily involve intent to cause pain
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Internal Factor
Internal attribute of a person, such as personality traits or temperament
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Just-World Hypothesis
Ideology common in the United States that people get the outcomes they deserve
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Justification of Effort
Theory that people value goals and achievements more when they have put more effort into them
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Normative Social Influence
Conformity to a group norm to fit in, feel good, and be accepted by the group
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Obedience
Change of behaviour to please an authority figure or to avoid aversive consequences
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Out-Group
Group that we don’t belong to, one that we view as fundamentally different from us
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Peripheral Route Persuasion
One person persuades another person; an indirect route that relies on association of peripheral cues (such as positive emotions and celebrity endorsement) to associate positivity with a message
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Persuasion
Process of changing our attitude toward something based on some form of communication
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Prejudice
Negative attitudes and feelings toward individuals based solely on their membership in a particular group
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Prosocial Behaviour
Voluntary behaviour with the intent to help other people
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Racism
Prejudice and discrimination toward individuals based solely on their race
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Reciprocity
Give and take in relationships
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Romantic Love
Type of love consisting of intimacy and passion, but no commitment
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Scapegoating
Act of blaming an out-group when the in-group experiences frustration or is blocked from obtaining a goal
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Script
Person’s knowledge about the sequence of events in a specific setting
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Self-Disclosure
Sharing personal information in relationships
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Self-Fulfilling Prophecy
Treating stereotyped group members according to our biased expectations only to have this treatment influence the individual to act according to our stereotypic expectations, thus confirming our stereotypic beliefs
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Self-Serving Bias
Tendency for individuals to take credit by making dispositional or internal attributions for positive outcomes and situational or external attributions for negative outcomes
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Sexism
Prejudice and discrimination toward individuals based on their sex
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Situationism
Describes a perspective that behaviour and actions are determined by the immediate environment and surroundings; a view promoted by social psychologists
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Social Exchange Theory
Humans act as naïve economists in keeping a tally of the ratio of costs and benefits of forming and maintain a relationship, with the goal to maximize benefits and minimize costs
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Social Facilitation
Improved performance when an audience is watching versus when the individual performs the behaviour alone
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Social Loafing
Exertion of less effort by a person working in a group because the individual performance cannot be evaluated separately from the group, thus causing performance decline on easy tasks
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Social Norm
Group’s expectations regarding what is appropriate and acceptable for the thoughts and behaviour of its members
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Social Psychology
Field of psychology that examines how people impact or affect each other, with particular focus on the power of the situation
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Social Role
Socially defined pattern of behaviour that is expected of a person in a given setting or group
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Stanford Prison Experiment
Stanford University conducted an experiment in a mock prison that demonstrated the power of social roles, socials norms, and scripts
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Stereotype
Specific beliefs or assumptions about individuals based solely on their membership in a group, regardless of their individual characteristics
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Triangular Theory of Love
Model of love based on three components: intimacy, passion, and commitment; several types of love exist, depending on the presence or absence of each of these components
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Alarm Reaction
First stage of the general adaptation syndrome; characterized as the body’s immediate physiological reaction to a threatening situation or some other emergency; analogous to the fight-or-flight response
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Asthma
Psychophysiological disorder in which the airways of the respiratory system become obstructed, leading to great difficulty expelling air from the lungs
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Biofeedback
Stress-reduction technique using electronic equipment to measure a person’s involuntary (neuromuscular and autonomic) activity and provide feedback to help the person gain a level of voluntary control over these processes
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Cardiovascular Disorders
Disorders that involve the heart and blood circulation system
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Coping
Mental or behavioural efforts used to manage problems relating to stress, including its cause and the unpleasant feelings and emotions it produces
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Cortisol
Stress hormone released by the adrenal glands when encountering a stressor; helps to provide a boost of energy, thereby preparing the individual to take action
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Daily Hassles
Minor irritations and annoyances that are part of our everyday lives and are capable of producing stress
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Distress
Bad form of stress; usually high in intensity; often leads to exhaustion, fatigue, feeling burned out; associated with erosions in performance and health
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Eustress
Good form of stress; low to moderate in intensity; associated with positive feelings, as well as optimal health and performance
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Fight-or-Flight Response
Set of physiological reactions (increase in blood pressure, heart rate, respiration rate, and sweat) that occur when an individual encounters a perceived threat; these reactions are produced by activation of the sympathetic nervous system and the endocrine system
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Flow
State involving intense engagement in an activity; usually is experienced when participating in creative, work, and leisure endeavours
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General Adaptation Syndrome
Hans Selys’s three-stage model of the body’s physiological reactions to stress and the process of stress adaptation: alarm reaction, stage of resistance, and sage of exhaustion
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Happiness
Enduring state of mind consisting of joy, contentment, and other positive emotions; the sense that one’s life has meaning and value
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Health Psychology
Subfield of psychology devoted to studying psychological influences on health, illness, and how people respond when they become ill
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Heart Disease
Several types of adverse heart conditions, including those that involve the heart’s arteries or valves or those involving the inability of the heart to pump enough blood to meet the body’s needs; can include heart attack and stroke
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Hypertension
High blood pressure
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Hypothalamic-Pituitary-Adrenal (HPA) Axis
Set of structures found in both the limbic system (hypothalamus) and the endocrine system (pituitary gland and adrenal glands) that regulate many of the body’s physiological reactions to stress through the release of hormones
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Immune System
Various structures, cells, and mechanisms that protect the body from foreign substances that can damage the body’s tissues and organs
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Immunosuppression
Decreased effectiveness of the immune system
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Job Burnout
General sense of emotional exhaustion and cynicism in relation to one’s job; consists of three dimensions: exhaustion, depersonalization, and sense of diminished personal accomplishment
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Job Strain
Work situation involving the combination of excessive job demands and workload with little decision making latitude or job control
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Lymphocytes
White blood cells that circulate in the body’s fluids and are especially important in the body’s immune response
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Negative Affectivity
Tendency to experience distressed emotional states involving anger, contempt, disgust, guilt, fear, and nervousness
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Optimism
Tendency toward a positive outlook and positive expectations
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Perceived Control
Peoples’ beliefs concerning their capacity to influence and shape outcomes in their lives
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Positive Affect
State or a trait that involves pleasurable engagement with the environment, the dimensions of which include happiness, joy, enthusiasm, alternes, and excitement
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Positive Psychology
Scientific area of study seeking to identify and promote those qualities that lead to happy, fulfilled, and contented lives
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Primary Appraisal
Judgment about the degree of potential harm or threat to well-being that a stressor might entail
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Psychoneuroimmunology
Field that studies how psychological factors (such as stress) influence the immune system and immune functioning
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Psychophysiological Disorders
Physical disorders or diseases in which symptoms are brought about or worsened by stress and emotional factors
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Relaxation Response Technique
Stress reduction technique combining elements of relaxation and meditation
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Secondary Appraisal
Judgment of options available to cope with a stressor and their potential effectiveness
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Social Readjustment Rating Scale (SRRS)
Popular scale designed to measure stress; consists of 43 potentially stressful events, each which has a numerical value quantifying how much readjustment is associated with the event
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Social Support
Soothing and often beneficial support of others; can take different forms, such as advice, guidance, encouragement, acceptance, emotional comfort, and tangible assistance
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Stage of Exhaustion
Third stage of the general adaptation syndrome; the body’s ability to resist stress becomes depleted; illness, disease, and even death may occur
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Stage of Resistance
Second stage of the general adaptation syndrome; the body adapts to a stressor for a period of time
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Stress
Process whereby an individual perceives and responds to events that one appraises as overwhelming or threatening to one’s well-being
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Stressors
Environmental events that may be judged as threatening or demanding; stimuli that initiate the stress process