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production
the creation of goods using land, labor, materials, capital, entrepreneurship, and knowledge (factors of production)
production management
all the activities managers engage in to help firms create goods
operations management
a specialized area in management that converts or transforms resources into goods/services
includes: inventory, management, quality control, production scheduling, follow up services
the production process
INPUTS: land, labor, materials, capital, entrepreneurship, knowledge
PRODUCTION CONTROL: planning, routing, scheduling, dispatching, follow up
OUTPUTS: goods, services, ideas
types of production operations
process manufacturing and assembly process
process manufacturing
the part of production that physically or chemically changes materials
assembly process
the part of production that puts together components
continuous process
long production runs turn out finished goods over time
intermittent process
production runs are short and the producer adjusts machines frequently to make different products
objective of operations management
provide high quality goods and services in response to customer demand
computer-aided design (CAD)
the use of computers in the design of products
computer-aided manufacturing (CAM)
the use of computers in the manufacturing of products
computer-integrated manufacturing (CIM)
uniting of computer aided design with computer aided manufacturing
- expensive but cuts 80% of time to program machines to make parts
mass customization
tailoring products to meet the needs of a large number of individual customers
robotics
allows manufacturing to occur 24h/day
sensors can detect problems immediately, changes are made quickly, nano manufacturing can manipulate material on a molecular level
information technology
gives firm increased flexibility in location
facility layout
physical arrangement of resources, including people, to most efficiently produce goods and provide services
- depends on processes performed
- service: helps customers find products, improves efficiency
assembly line layout
workers do only a few tasks at a time
modular layout
teams produce more complex units of final product
fixed position layout
allows workers to congregate around product (ex: working on a cruise ship or around an airplane)
purchasing function:
searches for high quality material resources, finds the best suppliers, negotiates best price for goods/services
- internet has transformed purchasing
just in time inventory control
production process in which a minimum of inventory is kept and parts, supplies, and other needs are delivered just in time to go on the assembly line
- requires EXCELLENT coordination with suppliers
quality
consistently producing what the customer wants while reducing errors before and after delivery
six sigma quality
quality measure that allows only 3.4 defects per million opportunities
lean manufacturing
using fewer resources compared to mass production
lean companies
take 1/2 the human effort, require 1/3 the engineering effort, use 1/2 the floor space, carry 90% less inventory, have 1/2 the defects in products
control procedures
PERT & Gantt chart
PERT
program evaluation and review technique
-method for analyzing the tasks involved in completing a given project and estimating the time needed
PERT steps
1. analyzing and sequencing tasks
2. estimating time needed to complete each task
3. draw PERT network of first two steps
4. identify critical path (sequence of tasks that takes longest to complete)
gantt chart
bar graph of current projects and completion status
flexible manufacturing
designing machines to do multiple tasks so they can produce a variety of products
materials requirement planning
a computer-based operations management system that uses sales forecasts to make sure needed parts and materials are available at the right time and place
accounting
recording, classifying, summarizing, interpreting of financial events and transactions in an organization to provide interested parties needed financial information
interested parties (financial info)
employees, owners, creditors, unions, investors, government
accounting system
INPUTS (accounting documents): sales documents, purchasing documents, shipping documents, payroll records, bank records, travel records, entertainment records
PROCESSING: 1) entries are made in journals, recordings 2) the effects of these journal entries are transferred or posted into ledgers, classifying 3) all accounts are summarized
OUTPUTS (financial statements): balance sheet, income statement, statement of cash flow, other annual reports
accounting progression
1. analyze source documents (sales slips, travel records, etc)
2. record transactions in journals
3. transfer (post) journal entries to ledger
4. take a trial balance
5. prepare financial statements
6. analyze financial statements
managerial accounting
provides info and analysis to managers inside the organization to assist them in decision making
involved in: costs of production and marketing, preparation and control of budgets, minimizing tax liabilities
financial accounting
financial information and analysis generated primarily for people outside the organization
annual report
yearly statement of the financial condition, progress, and expectations of the firm
goal of business
to create wealth for its owners
ASSETS= LIABILITIES + OWNERS EQUITY
ASSETS= LIABILITIES + OWNERS EQUITY
REVENUE- EXPENSE=PROFIT
REVENUE-EXPENSE=PROFIT
financial statements
summary of all the financial transactions that have occurred over a particular period
key financial statements
balance sheets, income statements, statement of cash flow
assets
the amount of "stuff" the firm controls
liabilities
the debt claims against the stuff
owner's equity
owner's claims (what they actually own) of the stuff
retained earnings
value of owner's profits they choose to reinvest
inventory (value)
value of the products that has been acquired for sale and still on hand
accounts payable
amount that you owe to your suppliers for materials purchased on credit
income statement
story of transactions over a specific period of time
revenue transactions
business and its customers
expense transactions
business and its supplies- such as resources, people, capital
net income (also profit/loss)
difference between revenue and expense
variable costs (cost of goods sold)
the more you make, the greater the cost
- labor used to make product/service
- materials used to make product/service
- cost of keeping inventory
fixed costs (operating expense)
cost of being in business that month
- selling expenses
- administrative expenses
REVENUE= # OF UNITS SOLD X PRICE
REVENUE= # OF UNITS SOLD X PRICE
CONTRIBUTION MARGIN = SALES - VARIABLE COSTS
CONTRIBUTION MARGIN = SALES - VARIABLE COSTS
cash flow statement
movement of cash in and out of a firm over a period of time; how much cash is available for use in a given period of time, reconciles net profit back to cash
balance sheet
tells the story of working capital, investing financing
investing
build a new factory, increase capacity, increase automation, increase plant and equipment
- follows that any increase in the value of p&e is an investment in your firm
operating
using the money you have to:
create goods and transactions, change goods into dollars (at a profit)
investing
what do you do with the money?
acquire assets (stuff) to run a firm, renting $ to others (who earn a higher return)
financing
where do you get money?
funds to start and grow a firm (debt/equity/retained earnings)
financial management
identify an opportunity in the market
develop a strategy for serving customers
acquire resources / commitments
financing strategy
borrow from external sources or from investors (owners)
debt financing
borrow money from a financial institution (bank, savings, loan), or borrow money from the market (bonds)
borrow from financial institution
make application
determines whether to make loan or not basket on risk
higher the risk, higher the interest rate
CONTRACT- terms cannot be changed
borrow from the market
bonds
long term: 10+ years
risk: rated by standard and poors or moody
return: degree or risk and interest rate
bond
form of long term debt for a firm
- like a home mortgage for an individual
equity financing
another way to bring cash into the business
- rather than borrowing funds, it involves taking on new owners
- this can dilute the ownership of previous stockholders and can be a negative
securities markets
primary and secondary markets
primary market
firm sells new issues of security (stock or bonds) publicly for the first time to investment bankers (underwriters)
secondary market
subsequent owners trade previously issued shares of stock and bonds (NYSE, AMEX, London, Jakarta)
AAA
best/highest possible rating for a bond
owner's rights: stock
if you as an individual purchase stock:
- you give the firm money
- you now own the piece of the firm
- you benefit when stock prices increase
- you benefit when firm issues dividends
stock owners share in risk and rewards
BOOK VALUE= OWNERS EQUITY/ # OF SHARES
BOOK VALUE= OWNERS EQUITY/ # OF SHARES
EARNINGS PER SHARE = NET INCOME / # OF SHARES
EARNINGS PER SHARE = NET INCOME / # OF SHARES
dividend
cash payment to owners from profits
YIELD= DIVIDEND/PRICE
YIELD= DIVIDEND / PRICE
CURRENT RATIO= CURRENT ASSETS / CURRENT LIABILITIES
CURRENT RATIO= CURRENT ASSETS / CURRENT LIABILITIES
QUICK/ACID RATIO = CURRENT ASSETS - INVENTORIES / CURRENT LIABILITIES
QUICK/ACID RATIO = CURRENT ASSETS - INVENTORIES / CURRENT LIABILITIES
current ratio
bigger= better. bigger= more assets, lower risk for bank
time value of money
$1 today is always worth more than $1 tomorrow
leverage ratios
evaluate a firms debt
DEBT TO EQUITY RATIO = TOTAL DEBT/ TOTAL OWNER'S EQUITY
DEBT TO EQUITY RATIO = TOTAL DEBT/ TOTAL OWNER'S EQUITY
debt to equity ratio
- measures debt vs equity owned in an asset
- compares amount you owe to the amount you own
- ability of shareholder equity to cover all outstanding debts
- the lower the ratio, the less you owe
high debt/equity ratio
indicates that a firm has been aggressive in financing growth with debt
- can result in volatile earnings due to interest expense
- debt/equity ratio > 2.0 = risky; varies by industry
money
anything people generally accept as payment for goods/services
barter
direct trading of goods/services for other goods/services
standards for a useful form of money
portability, divisibility, stability, durability, uniqueness
falling dollar value (weak)
amount of goods/services you can buy with $1 decreases
rising dollar value (strong)
amount of goods/services you can buy with $1 increases
impact of falling dollar
- us tourism increases: good for hotels, resorts, theme parks, retailers
- overseas demand for us products rises
- favorable exchange rate of us firms increase profits in foreign markets
federal reserve's dual mandate
maintain maximum employment while keeping prices stable (control inflation)
inflation
too much money chasing too few goods
deflation
prices decrease due to a surplus of goods and services relative to money
money supply
amount of money the federal reserve bank makes available for people to buy goods and services
reserve requirement
percentage of commercial banks checking and savings accounts that must be physically kept in the bank
open market operations
buying and selling of us government bonds by the fed with the goal of regulating the money supply