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What tense do most productive arguments use
Future
What is rhetoric
The art of Persuasion
Aristotle's three main traits of credible leadership
Virtue, disinterest and practical wisdom
What is the difference between a fight and an argument
In a fight each disputant tries to win. In an argument they try to win over an audience
You succeed in an argument when you...
Persuade your audience
You win a fight when you...
Dominate the enemy
What is conceding a point
To agree with an opponent tactically
What are Cicero's 3 goals of persuading people
Stimulate your audiences emotions, change in opinion, and get them to act
What are the three core categories (issues) of persuasion
Blame, values, choice
What tense do these categories favor
Blame=past, values=present, choice=future
What suggestion does Heinrichs make when arguing turns to fighting
Switch the tense
What is arguments rule #1
Never debate the undebatable
What is wrong with most arguments
They take place in the wrong tense
Aristotle's 3 most powerful tools of persuasion
Argument by character, logic, and emotion
What is logos, pathos,'and ethos
Ethos- argument by character
Pathos- argument by emotion
Logos- argument by logic
The most powerful logos tool
Concession
The most important pathos tactic
Sympathy
What is the word that Heinrichs uses for character based agreeability
Decorum
Persuasion does not depend on being true to yourself; it depends on being
True to your audience
What is the perfect audience
Receptive, attentive, and well disposed towards you
3 traits of persuasive persuasive leadership
Cause (virtue), practical wisdom(craft) and disinterest
Today we are more likely to use what word, rather than virtue, when referring to rhetorical persuasion
Values
What beats bragging
Character reference
What is another technique that can boost rhetorical virtue
Changing your position
Second major element of ethos
Practical wisdom or craft
What does your audience think when you have practical wisdom
That you know your craft and that you can solve the problem on hand
3 tools to get an audience to trust your decision
Show off your experience, bend the rules, and seem to take the middle course
Every proposal should have what 3 parts
Payoffs, do ability, and superiority
How can you make your audience believe in your selflessness
Seem wholly objective or notably self-sacrificing
Tactics to demonstrate disinterest
The reluctant conclusion, personal sacrifice, and dubitiato
Ideal state of persuadeability
Attentive, trusting, and willing to be persuaded
Where does emotion come from
Experience and expectations
What argument tool is better than ranting or name-calling
Storytelling
Pathos depends on controlling your emotions and being understated. What kind of speech should you use?
Simple
What emotion works best in persuasiveness. What is its problem
Humor. It calms people down and it makes you seem above petty problems. It is awful at motivating any action
What is the easiest way to stimulate anger
Frustrate the ability to assuage their desire
What effect does passive voice have
It calms emotions
3 ways to achieve comfort (cognitive ease) in your audience
Keep everything simple, make your audience feel powerful, smile
How can you give an angry audience a sense of control
Humor
What rhetorical mistake can be fatal
To pitch an argument that sounds persuasive to themselves, but not the audience
What is a commonplace
A viewpoint your audience holds in common
What is the commonplace's evil twin
Stereotype
A recommended way to spot a commonplace
When your audience speaks the same thing over and over they are probably mouthing a commonplace (babbling)
What is labeling
The rhetorical practice of attaching a pejorative term to a person or concept
Framing techniques
Commonplace words, broadest context, deal with the specific problem, speak in the future tense
Why should you switch debate to future tense
So your audience can make a decision for the future
What does deductive logic start and begin with
Premise and ends with a conclusion
What does inductive logic begin with and move towards
Takes specific cases to prove a premise or conclusion
What is an enthymeme
A logic sandwich that slaps a commonplace and a conclusion together
What can be used to create a rhetorical example
Facts, comparisons, and stories
3 questions to ask to determine if the argument contains a fallacy
Does the proof hold up? Am I given the right number of choices, does the proof lead up to the conclusion
All fallacies result from a breakdown between what and what
Proof and conclusion
While logic has many rules argument only has one:
Never argue the unarguable
What was the mistake that the presidential candidate Michael Dukakis made to Bennett shaw?
Pointed out a fallacy, but did not do anything rhetorical
What suggestion does Heinrichs make for when someone takes offense at something you said
Say "I'm sorry, how would you have put it?" Put your own words in their mouth
What is the central weakness of rhetorical fouls
Speaking in a tense that does not fit
Virtue is a state of character, concerned with
Choice
What are the tests for determining someone's trustworthiness and sincerity
To see if they can find the sweet spots between extremes
What problem does rhetoric allow you to skip to focus on the person
Truth
What is the "that depends" rule of practical wisdom
Size up the problem before answering it
The second greatest component of phronesis (practical wisdom)
A tale of comparable experience
What is the greatest phronesis ability a persuader can have
Sussing ability
3 varieties of figure
Speech, thought, and tropes
How does a figure of thought differ from a figure of speech
Figures of speech mess around with words while figures of thought are logical and emotional tactics.
Figures of thought
Ready made schemes of using logos and pathos on the fly
Define a trope and give an example
Tropes swap one image or concept for another (metaphors)
What is the identity strategy
Get your audience to identify with your decision
Code grooming
Using insider language to get an audience to identity with you and your idea
What are the "monsters" we should avoid, especially when fending off accusations
Avoiding harmful words
In rhetoric, the persuader speaks what language
The language of the audience
Irony is a language tool that combines and excludes. How does it do that?
It bonds people together, but anyone who doesn't understand it it excludes
What is the surest way to commit an audience to an action
To get them to identify with it
What advice does Heinrichs offer to avoid being a victim of marketers
List the words that make you feel good about yourself and you will feel conscious when they are used
What is a halo
A trope that serves as a badge of honor for those who follow you-- attaches your symbol to your audiences identity
3 steps of a halo
Define the issues in the plainest terms, find the values, symbolize the values
What technique will help you figure out an identity
Get people to describe themselves. The first thing they mention gives you the best sense of who they are
An important element of practical wisdom
Adaptabiltuy
Kairos
The art of seizing the perfect instant for persuasion
When is the best time to speak and be the most persuasive
When the audiences mood or beliefs are on the move
When is the best time to send an important email
Lunchtime
What signals a persuadable moment
Changing of circumstances or moods
What factors does Heinrichs mean by mediums
Choosing the proper channel in which to communicate. One with proper emphasis on ethos, logos, pathos, with perfect timing for the moment
How can you create a persuadable moment
By changing or pinpointing your audience
What factors should be considered when choosing a medium
Timing, kind of appeal, sort of gestures
Email is a bad choice for communicating what
Emotions
Texting is mostly about
Identity
5 canons of persuasion
Invention, arrangement, style, memory and delivery
First part of invention
What do I want
Next steps of invention
Nail down the issue and think about the audiences values
What should you be prepared to do
Argue both sides of the case
Rule of thumb for organizing a speech
Introduction- the ethos part
Narration- statement of facts
Division- compare and contrast
Proof- getting the argument and your examples
Refutation- destroy your opponents arguments here
Conclusion- restate your points, get a little emotional
5 virtues of style
Proper language, clarity, vividness, decorum, and ornament
Delivery has to do with what
Body language, along with voice, rhythms and breathing