BCIS 3610 Exam 2 Chapters 6, 8, 9, and 10

A personal area network (PAN) is a wireless network that connects information networking devices within a small area, such as an office, home, or several floors of a building.

False

A telecommunications protocol is any material substance that carries an electronic signal to support communications between a sending and receiving device.

False

In a Hypertext Markup Language (HTML), the markers are codes that tell the browser how to format the text or graphics that will be displayed.

False

A client is any computer on a network that sends messages requesting services from the servers on the network.

True

_____ is a good site to develop your professional network.

LinkedIn

_____ refers to a computing environment where software and storage are provided as an Internet service and accessed with a Web browser.

Cloud Computing

Businesses and organizations that manage a local area network (LAN) connect to the Internet via a Web browser.

False

Like other programs, Java software can run only on specific types of computers.

False

Organizations that are concerned about the security of their data should not use public cloud computing.

True

The United States has high Internet penetration among its population constituting the majority of people online.

False

Video content can be placed on the Internet using the same approach as a blog.

True

Liesel is an entrepreneur, and she'd like to publish a website for her small business. Liesel ____________.

can use hosting services

The Institute of Electrical and Electronics Engineers (IEEE) is a leading standards-setting organization whose IEEE network standards are the basis for many telecommunications devices and services.

True

The fiber-optic cables that span the globe over land and under sea make up the Internet _____.

backbone

Domain names must always have at least _____ parts, with each part separated by a dot (period).

two

A _____ is a telecommunications network that connects users and their computers in a geographical area that spans a campus or a city.

metropolitan area network (MAN)

A virtual private network (VPN) supports a secure, encrypted connection between a company's employees and remote users through a third-party service provider.

True

The area covered by one or more interconnected wireless access points is commonly called a(n) _____.

hot spot

_____ is a process for driving traffic to a Web site by using techniques that improve the site's ranking in search results.

Search engine optimization

Social journalism or citizen journalism ​________.

may not be as reliable as mainstream media sources

When you are looking for a 'hotspot', you are searching for _____​.

​a wireless access point

A(n) _____ is central to individuals and organizations of all sizes and ensures that information can be shared across all business functions and all levels of management to support the running and managing of a business.

enterprise system

Using the hosted software model implies that a small business firm needs to employ a full-time IT person to maintain key business applications.

False

Transaction processing systems (TPSs) provide valuable input to management information systems, decision support systems, and knowledge management systems.

True

It is acceptable to for transaction processing systems to capture inaccurate data.

False

Customer support, sales management, and contact management are key features of a customer relationship management (CRM) system.

True

In the context of enterprise resource planning (ERP) systems, the most efficient and effective ways to complete a business process are called _____.

best practices

The bill of materials (BOM) serves as a recipe of ingredients needed to make each item an organization manufactures.

True

Enterprise resource planning (ERP) systems work directly with manufacturing machines on the production floor.

False

Manufacturing enterprise resource planning (ERP) systems follow a systemic process for developing a production plan that starts with _______ to develop an estimate of future customer demand.

sales forecasting

A key feature of an enterprise system is that _________.

it employs a database of key operational and planning data that can be shared by all

In a manufacturing enterprise resource planning (ERP) system, demand management _______.

refines a production plan by determining the amount of weekly or daily production needed to meet the demand for individual products

A customer relationship management (CRM) system helps a company to plan, execute, and control all the activities involved in raw material sourcing and procurement, conversion of raw materials to finished products, and the warehousing and delivery of finished product to customers.

False

Which of the following types of processing is essential for businesses that require access to current data such as airlines, ticket agencies, and stock investment firms?

Online transaction processing

As an organization's purchasing systems generate purchase orders and the items ordered are received, information is sent to the _____ system to manage the amounts owed by the organization.

accounts payable

In the context of purchasing systems involved in the traditional transaction processing systems, when a(n) _____ arrives from a supplier, it is matched to the original order and the receiving report, and a check is generated if all data is complete and consistent.
Group of answer choices

invoice

​Legacy systems typically run on the latest hardware.

False

An enterprise system ensures that information can be shared with all authorized users in different functional.

True

Product lifecycle management (PLM) typically includes customer relationship management (CRM) software.

False

Which of the following statements is true of product lifecycle management (PLM) software?

It provides documents required for FDA and environmental compliance.

When there is a delay between an event and the eventual processing of the data, it is called batch processing.

True

The ability to capture and analyze all customer interactions, generate appropriate responses, and gather data to create and build effective and efficient marketing campaigns is known as contact management.

False

Entering textual data in place of numeric data will result in rejection of the transaction.

True

Data within the data cube has been ______ by specific dimensional values.

summarized

Users still need help from the IT function of the organization to create customer reports using modern reporting tools.

False

During modeling of the CRISP-DM method, we would ______.

apply selected modeling techniques

​Which of the following is NOT a commonly used BI tool?

automated customer service

Which of the following is NOT considered a BI and analytics tool?

Online transaction processing

Which of the following will be a 'fact' measure in a data cube used at a chain retail business?

Sales revenue

Mastery over which subject is NOT required for being a data scientist?

English

Excel's scenario manager can be used to solve optimization-type problems

False

Which of the following is NOT true about linear regression?

​the technique implies causality between the independent and the dependent variables

​In OLAP data cubes, you would likely find numeric measures categorized by time and geography.

True

Data scientists do not need much business domain knowledge.

False

​Which of the following is NOT considered business intelligence practice?​

Transaction processing

Data cubes can be created on an ad hoc basis. There is no need to create them ahead of time.

False

A conversion funnel is a visual depiction of a set of words that have been grouped together because of the frequency of their occurrence.

False

​What determines the size of words in a word cloud?

​frequency of occurrence of the word in source documents

​What is the projected shortage of data scientists in the USA, according to a McKinsey & Co. report?

100,000 to 200,000

​Suppose you are viewing a database of your monthly expenses, categorized under broad headings such as food, entertainment and accommodation. If you have drill down ability, you are able to view details under each category.

True

Some insurance companies can detect fraudulant claims using BI software​.

True

​Suppose management wishes to start a BI project at your new job. Which of following will you recommend as the first step?

Clarify business goals and design a project plan

Data mining is used to explore large amounts of data, looking for hidden patterns that can be used to predict future trends and behaviors.

True

​During drill-down, you go from high-level summary data to detailed levels of data.

True

The graphical representation that summarizes the steps a consumer takes in making the decision to buy your product and become a customer is called _____.

a conversion funnel

Suppose you are good in math and statistics. Adding programming to your skill-set will be necessary if you want to be a data scientist.

True

To solve the product mix problem that will maximize the profits, you can use Excel's Solver add-in.

True

_____ do not need any previous training in computers or expert systems.

Knowledge users

An expert system can use a case-based solution process to develop the solution to a problem by finding cases stored in the knowledge base that are similar to the problem at hand and then modifying the solution to the cases to fit the current problem.

True

The haptic interface relays the sense of _____ in the virtual world.

touch

Assistive technology systems help people overcome disabilities and perform various tasks.

True

Knowing the best way to negotiate with a foreign government about a volatile hostage situation is an example of _____ knowledge.

tacit

A user interface makes an expert system easier to develop and use.

True

Virtual reality simulations require special interface devices that transmit the sights, sounds, and sensations of the simulated world to the user.

True

A genetic algorithm is an approach to solving problems based on the _____.

theory of evolution

The domain expert is the person with the expertise the expert system is trying to capture.

True

​You work for a manufacturing business. Your employer uses a model for selecting the supplier for the raw materials. They wish to become more responsive so that changes in the internal decision model can be quickly implemented in the systems. What is an appropriate recommendation?

Install a Business Rules management system and interface it to the Supply chain management system.

A perceptive system allows a machine to approximate the way a person sees, hears, and feels objects.

True

_____ knowledge is hard to measure and document and typically is not objective or formalized.

Tacit

Best Value Hardware Stores, a national chain, has established strict policies about the conditions under which a customer can return merchandise. These policies are an example of: __________.

a business rule

While gathering requirements for a system that assists tech support people, you create a list of conditions and the recommended responses. This list of conditions and responses can form the basis of a knowledge-base for a robotics system.

False

Expert systems use heuristics to arrive at conclusions or make recommendations.

True

A _____ is a group of people with common interests who come together to create, store, and share knowledge of a specific topic.

community of practice (COP)

Executives at Southwestern Construction have noticed that the company's construction team in the Phoenix office is more efficient with its resources than the other teams in the Las Vegas, Salt Lake, and Santa Fe offices. They decide to construct a knowledge management system that will allow the Phoenix team's methods to be shared with the other three offices. Which general benefit are they hoping to gain from this new system?​

​leveraging the expertise of people across the organization

To avoid potential bottlenecks and delays in accurately applying and implementing changes​ in business rules, many organizations use business rule management software.

True

_____ include the people, procedures, hardware, software, data, and knowledge needed to develop computer systems and machines that can simulate human intelligence processes including learning, reasoning, and self-correction.

Artificial intelligence systems

_____ is a mathematical theory for developing strategies that maximize gains and minimize losses while adhering to a given set of rules and constraints.

Game theory

In an expert system, the _____ is the component that delivers the expert advice.

inference engine

Bioinformatics has been used to help map the human genome and conduct research on biological organisms.

True

Expert system shells lessen the burden of programming, allowing nonprogrammers to develop and benefit from the use of expert systems.

True

Executives at Southwestern Construction have noticed that the company's construction team in the Phoenix office is more efficient with its resources than the other teams in the Las Vegas, Salt Lake, and Santa Fe offices. They decide to construct a knowledge management system that will allow the Phoenix team's methods to be shared with the other three offices. As a means of convincing the other teams to adopt the new methods, they develop an incentive program that allows team members to earn a percentage of the money they save on each project. This is related to which phase of knowledge management project implementation?

getting employees to buy in

_____ is a wide range of adaptive and rehabilitative devices to help people with disabilities perform tasks that they were formerly unable to accomplish or had great difficulty accomplishing.

Assistive technology

A neural network relies on massively parallel processing to enable a computer to simulate the function of a human brain.

True

A group of people with common interests who come together to create, store, and share knowledge of a specific topic is known as a community of practice.

True

Which of the following systems can help identify your geolocation​?

GPS

_____ consist of standards and tools that streamline and simplify communication among Websites and that promise to revolutionize the way the Web is developed and used for business and personal purposes.

Web services

_____ is a very short-range wireless connectivity technology designed for consumer electronics, cell phones, and credit cards.

Near field Communication(NFC)

If your home air conditioner has an IP address, it is part of the ____​.

Internet of Things

_____ is the standard page description language for Web pages.

Hyper Markup Language(HTML)

Suppose a business wishes to have access to servers, and storage devices, but does not want to buy them. What is their best choice?​

Cloud computing - infrastructure as service