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major types of private insurers
Stock, Mutual, and Lloyd's of London
stock insurers
corporation owned by stockholders.
objective is to earn profit for stockholders by increasing the value of the stock and paying dividends
Mutual insurers
a corporation owned by policyholders. profits are distributed to policyholders by dividends or rate reductions
types of mutual insurers
advance premium mutual, assessment mutual, and fraternal insurer
assessment mutual
insurer has the right to assess policyholders an additional amount if the insurer's financial operations are unfavorable
advance premium mutual
insurer does not issue assessable policies
fraternal insurer
a mutual insurer that provides life and health insurance to members of a social or religious organization
Lloyd's of London
The world's leading insurance market that provides services and physical facilities for its members to write specialized lines of insurance. They underwrite insurance for syndicates.
Is Lloyd's of London an insurer?
No
Lloyd's of London brokers
represent policyholders to arrange coverage with syndicates
syndicates
offer insurance contracts in the market
who makes up a syndicate?
members, managing agents, and underwriters
insurance agent
Someone who legally represents the principal (insurance company) and has the authority to act on the principal's behalf
Is the principal responsible for acts of an agent?
Yes, when the agent is acting within the scope of authority
Agent Binding Authority
provide temporary insurance until the policy is actually written (typically with P&C, NOT life
brokers
someone who legally represents the insured, places appropriate coverage, is paid commission from insurer, and
importance of large brokerage firms
very important for commercial P&C, have knowledge of specialized markets, and provide risk management and loss-control services
surplus lines broker
"Wholesalers" who work with retail Agents and Brokers, licensed to place business with a "non admitted" insurer
surplus lines
any type of insurance for which there is no available market in the state
non-admitted insurer
an insurer not licensed to do business in the state
independent agency distribution
represent several unrelated insurers, agency owns expirations and renewal rights
exclusive agency system
the agent represents only one insurer or group of insurers under common ownership. agents do not own expirations or renewal rights to policies
direct writer system
an insurer in which the salesperson is an employee of the insurer, not an independent contractor. employees paid on "salary plus"
direct response system
Insurer sells directly to the consumer by television or some other media
what are some methods to sell individual insurance policies to
employer groups, labor unions, trade associations, college and university alumni, and others groups like AARP or AAA
group insurance marketing
Products are sold through group representatives employees who receive a salary and incentive payments based on sales (can pay for insurance by payroll deduction)
what are the major insurance company operations?
ratemaking, underwriting, production, claims settlement, reinsurance, and investments
ratemaking
the pricing of insurance and the calculation of insurance premiums
what is the problem with ratemaking?
Firms do not know the cost of their products in advance
actuary
individual who uses complex statistical methods and technology to analyze loss and other data to determine rates and premiums
what are the regulatory goals of ratemaking?
rates must be adequate, not be excessive, and should not be unfairly discriminatory
what are the business goals of ratemaking?
rates should be stable, responsible, provide for contingencies, promote loss control, and be simple
underwriting
The process of selecting, classifying, and pricing applicants for insurance to develop and maintain a profitable book of business
underwriting guide
states the company's underwriting policy which includes: lines of business written, policy forms and rating plan used, acceptable, borderline, and prohibited business, amounts of insurance that can be written, geographic territories, and business that requires approval from a senior underwriter
what are some underwriting principles?
attain an underwriting profit, select prospective insureds according to guidelines, and provide equity among the policyholders
what are some sources of underwriting information?
application, agent, physical inspection, physical examination (life), or vendor reports (fire, auto)
Underwriting Decisions
1. Accept the application and issue the policy
2. Accept the application subject to restrictions or modifications
3. Reject the policy
what are some other underwriting considerations?
are the rates currently adequate, is reinsurance available, and should existing businesses be cancelled or non-renewed?
production
the sales and marketing activities of insurers
producers
Agents/Brokers who sell insurance
Claims Settlement objectives
Verification of a covered loss, fair and prompt payment of claims, and provide personal assistance to the insured
claims adjusting
the process of determining coverage, legal liability and damages, and settling the claim
"First-Party" claim
insured submits claim for insurer to make a payment to insured (fire, theft, hail)
"Third-Party" claim
Submitted against a negligent insured and insurer pays damages caused from their insured to injured party (for bodily injury, physical damage, death, personal injury, etc.)
claims process
notice of loss, claim investigation, proof of loss, and payment of loss or denial of claim
reinsurance
An arrangement by which the primary insurer (that initially writes the insurance) transfers to another insurer (called the reinsurer) part or all of the potential losses associated with such insurance
ceding company
primary insurer that initially wrote the insurance
reinsurer
company that accepts the insurance from the ceding company
retention limit
the amount of insurance retained by the ceding company
cession
the amount of insurance ceded to the reinsurer
retrocession
when reinsurer insures part or all of its risk with another reinsurer
what are the functions of reinsurance
increase underwriting capacity, stabilize profits, reduce the unearned premium reserve, provide protections against a catastrophic loss, retire from a line of business, and obtain underwriting advice on a line for which the insurer has little experience
what are the two types of reinsurance?
facultative and treaty
facultative reinsurance
Reinsurance that is transacted on an individual risk (ex. Large factory) where the primary insurer cedes the individual risk to the reinsurer
treaty reinsurance
The primary insurer cedes all risks within one or more specific lines of business to the reinsurer (reinsurer must accept all risks included in agreement)
what are the different types of reinsurance agreements?
proportional (Pro Rata), non-proportional (excess of loss), and reinsurance pool
Proportional (Pro Rata)
The ceding company and the reinsurer agree to share a predetermined percentage of losses and premium
Two types of Proportional (Pro Rata) Reinsurance agreements
Quota and surplus share
Quota share
The ceding company and the reinsurer share premiums and losses based on a fixed % (Example: Ceding Company and Insurer both take 60% retention, proportional)
Surplus Share
The reinsurer agrees to accept insurance in excess of the ceding insurer's retention limit. Losses and premium are shared in the same proportion that each party shares in the individual risk. Proportion is determined by dividing the retention by the individual risk size!
Non-proportional (Excess of Loss)
The reinsurer only pays when covered losses exceed a predetermined dollar amount (used mainly for catastrophic loss)
reinsurance pool
Organization of insurers that underwrite on a joint basis (usually used on specialty types of coverage)
insurance investments
Insurance premiums are invested for the time period between the receipt of the premium and the payment of a claim. Extremely important in lowering the cost of insurance to policyowners and offsetting unfavorable underwriting experience
what types of investments are made with premiums?
typically invested in "safe" investments like bonds. life insurance can be invested in long term assets like real estate. P&C is short term exposure so premiums are invested in securities like high quality bonds or stocks
what are some other insurance company operations?
information systems, accounting, legal department, and loss control services
Juliana Duvall
insurer-surplus lines broker-broker, social inflation,
what are the components of gross rate?
prospective loss costs (pure premium), expense provision (load), and margin for profit and contingencies
prospective loss costs (pure premium)
Amount needed to pay future claims and loss adjustments
expense provision (load)
Amount needed to pay expenses (acquisition costs, overhead, premium taxes)
Margin for Profit and Contingencies
Amount needed to protect against the possibility that actual claims and expenses exceed projections
Loss adjustment expense (LAE)
Expenses associated with adjusting claims
Exposure Units
Unit of measurement used in pricing (cars-years)
Gross Premium
Gross Rate multiplied by number of exposure units (GR * #exposure units)
What are the P&C ranking methods?
Class (Manual) rating, merit rating, and judgement method
Class (manual) Rating
pure premium method and loss ratio method
Pure premium method
Rates developed based on past experience. Formula=(Incurred loss + LAE) / # exposure units
Loss Ratio Method
Modifies the existing rates by comparing the actual cost ratio to the expected loss ratio. Loss ratio = (incurred loss + LAE) / earned premium
merit rating
Rates are adjusted upward or downward based on experience, 3 Types: Schedule, Experience, and Retrospective
judgement method
Rates are determined by the judgement of the underwriter (When data is limited)
what are the largest reinsurance brokers?
Aon, Marsh / Guy Carpenter, and Willis
balance sheet assets
Mostly financial investments vs. real property (buildings or factories) & production equipment
balance sheet liabilities
loss reserves (open claims, incurred but not reported losses, etc.) and unearned premiums (paid in advance but premium hasn't been earned yet
policyholders' surplus
Total assets - total liabilities
income statement revenues
premiums and investment income
income statement expenses
claims and claim adjusting expenses, underwriting, selling/general/admin. expenses, and taxes
loss ratio
ratio of incurred losses and loss adjustment expenses to premiums earned (incurred + LAE : premiums earned)
combined ratio
loss ratio + expense ratio
overall operating ratio
combined ratio - investment income ratio
National Association of Insurance Commissioners (NAIC)
Standard setting and regulatory support organization created and governed by chief insurance regulators from 50 states, D.C., and U.S. territories (GA - John King)
McCarran-Ferguson Act (1945)
Established that insurance should be regulated and taxed by the states. Antitrust laws don't apply to insurance usually which encourages competition
Financial Modernization Act (1999)
Insurers can have banking operations and banks can have insurance operations, leading to several mergers and eventually 2008 financial crisis
Dodd-Frank Wall Street Reform and Consumer Protection (2010)
Established general federal oversight of the insurance industry with FSOC (Financial Stability Oversight Council)
What does the FSOC do?
They have the authority to treat systemic risk and classify non-bank financial institutions as "systemically important financial institutions" (SIFIs), which receive tougher financial oversight and regulated by federal reserve
what are the goals of insurance regulation?
maintain insurer solvency, educate consumers, ensure reasonable rates, and make insurance available
Why do regulators care about solvency?
Insurance contracts are worthless if the insurer goes bankrupt
why is regulating consumers' education important?
to prevent unethical insurers or agents from taking advantage of consumers since it is complex and difficult to compare insurance coverages and costs
why is it important to ensure reasonable rates?
to prevent excessive/unsubstantiated rate increases and ensure premiums are sufficient to pay losses
what are some ways insurance is made available
restricting the market exit of insurers and the FAIR plans (fair access to insurance requirements)
What areas of insurance are regulated?
formation and licensing of insurers, solvency regulation, rate regulation, policy forms, sales practices and consumer protection, and taxation of insurers
domestic insurer
domiciled in the state