the process through which we express, interpret, and coordinate messages with others (encode, decode, feedback)
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Brightside messages
ethical & appropriate
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Darkside messages
not ethical and/or appropriate
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social perception
who we believe ourselves and others to be
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7 characteristics of communication
purpose, continuous, irreversible, situated, indexical, vary in conscious thought, guided by cultural norms
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technologically meditated
technology in use establish relationships for humans
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communication contexts
the physical, social, historical, psychological, and cultural situations that surround a communication event
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-background story
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Canned Plans and Scripts
how we create and interpret messages is based on these
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-canned plan (library from past we use to respond to situations)
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encoding/message production
the process of putting our thoughts and feelings into words and nonverbal behaviors
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decoding/message interpretation
the process of interpreting another's message
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feedback/interaction coordination
responses to messages
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3 parts of message process
encoding/message production
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decoding/ message interpretation
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feedback/interaction coordination
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culture
a system of shared beliefs, norms, behaviors, and expectations that persist over time and prescribe social behavior and assumptions
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prejudice
judging a person based on the characteristics of a group to which the person belongs without regard to how the person may vary from the group
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discrimination
acting differently toward a person based on prejudice
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dominant culture
the learned system of norms held by the majority group of empowered people in a society
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co-culture
A group compromised of a smaller number of people who hold common values, beliefs, attitudes, and customs that differ from those of the dominant culture
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code switch
altering one's linguistic and nonverbal patterns to conform to the dominant of co-culture depending on the topic and participants involved
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cultural identity
part of the self-concept that is based on how closely one associates with the dominant culture and various co-cultures
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self-perception
the overall view we have of ourselves, which includes both our self-concept and self-esteem (confidence)
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indexical
a. Trust
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b. control
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c. Complimentary feedback
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d. Symmetrical feedback (challenging)
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purpose
a. To develop or maintain a sense of self
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b. To meet our social needs
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c. To develop and maintain relationships
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d. To exchange information
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e. To influence others
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vary in conscious thought
a. Spontaneous (without much conscious thought)
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b. Constructed (carefully thought out)
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self concept
A perception or view of oneself
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self-esteem
how much you value, respect, and feel confident about yourself
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cultural identity
part of the self-concept that is based on how closely one associates with the dominant culture and various co-cultures
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language
a system of symbols that allows people to communicate with one another
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lexicon
collection of words and expressions
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(dictionary)
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dialects
a unique form of a more general language spoken by a specific culture or co-culture
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semantics
derived from the words themselves and how they are arranged into sentences
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liar/lying
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Role & type of cultural norms in shaping self concept and self esteem
independent self perceptions
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interdependent self perceptions
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independent self perception
based on the belief that traits and abilities are internal to the person and are universally applicable to all situations
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interdependent self perceptions
based on the belief that traits and abilities are specific to a particular context or relationship
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perception of others
status, stereotypes, sights and sounds
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difference between prejudice and discrimination
prejudice refers to THOUGHTS/FEELINGS towards an ethnic or racial group whereas
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discrimination refers to ACTS against an ethnic or racial group
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denotative
explicit meaning found in the dictionary of a language community
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connotative
implicit meaning associated with a word
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-context clues
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-intent
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nonverbal communication
communication using body movements, gestures, and facial expressions rather than speech
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-transcend spoken or written words
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How do cultures differ?
POMUCCI
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P- power distance/sharing
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O-orientation
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M-masculine/fem.
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U- uncertainty avoidance
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C- chronemics
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I- individual/collect.
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individualism culture
value personal rights and responsibilities, privacy, freedom, innovation, and self-expression
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collectivism cultures
value community, collaboration, shared interests, harmony, the public good, and avoiding embarrassment
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contextual clues
high context/low context cultures
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high-context culture
speaker's message is understood mainly based on context
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a culture in which people are taught to speak in an indirect, inexplicit way
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low-context culture
people rely mainly on words to convey meaning
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a culture in which people are expected to be direct and to say what they mean