The Psychology of Selling in the New Economy

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12 Terms

1
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The biggest problem in sales is __.

It's the problem that you don’t know you have

2
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The year that consumer trust died in America was __.

2008-2009.

3
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The three eras of selling include Era 1 (Assumptive Selling), Era 2 (Consultative Selling), and Era __.

3 (Dialogue or NEPQ).

4
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In NEPQ, the process involves building a GAP from the *** state to the **** state.

Current state to Objective state.

5
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The percentage of the sales process that occurs during the ‘Engagement’ Stage is ****

80%-85%.

6
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NEPQ helps the salesperson become viewed as the __ authority by prospects.

Trusted

7
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In the presentation we must do **** things

4 things

8
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#1 We must **** the problem

Repeat

9
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#2 What **** the problem is having on them

Effect

10
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#3 Our **** solves the problem

Solution

11
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#4 What does that mean to ****

Them

12
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It is **** X more  persuasive for a prospect

to tell themselves that they have a problem then somebody else (salesperson)