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interpersonal communication
-communication exchange between two people
- develop a relationship: exchange of information where both send/recieve, mutual influence
intrapersonal
-communication within yourself
impersonal
-treating a human being like an object
-no general interest in the person/conversation, being kind of rude
Relational dimension
connection between the sender/reciever
dyad
interaction between two people
Rules of communication
-irreversible(can't take back any interaction)
-inescapeble( you are constantly sending/recieving message just by your existence)
- complicated
Self esteem
-how you view yourself/value to society
-changes frequently(more day to day)
Self concept
-subjective idea of yourself
-your belifs,attitudes,values (more long term)
spirtual self
belifs(ex:karma, religion, mantra's etc. what you live by)
social self
Family, friends, relationships
material self
tangible itmes
Maslow's 4 levels of self awareness
unconcious, imcompentent
conscious, incompentent
concious, compentent
unconcious, compentent
Self Fulling Prophecy
-believe something will happen so your behaviors will be more geared toward making it happen
ex: horoscopes
Self-monitoring
understanding the situation and changing your behavior to adjust ( like a "filter") /being aware of the situation
social penetration model
- illustrates self disclosure
-includes:
breadth( topics)
depth(how much it is disscused)
dyadic effect
-when you share information with someone it is likely they will share similar and just as in depth information
Rule of reciprocation
-applies to interaction
-when someone does something or gives you something, you feeel obligated to give back
Identity management
your manner, apperance and setting influence affect how other's view you
ex: only posting your best pictures on social media
reflected apprasial
the theory that your self-concept matches the way the you believe others view you
johari window
a model that describes the relationship between self disclosure adn self-awareness
presenting self
the image we present to other's, the way we want them to view us
culture
a learned system of values, traditon, beliefs, applied to a group of people adn geogrpahic location
race
"human race"- one category
racial characteristics: eye color, sking color, hair color
ethnicity
geographic origin of family
enculturation
learned system thats applied/ shared from generation to generation
Acculturation
Acquiring new knowledge, beliefs, implementing new system
Prejudice
prejudice- prejudge
-thought process of judgement
ethnocentrisim
-that your culture/ethinicity is superior to others
- think ethno sounds like ego
discrimination
-more of an action than a thought
-unfair/inapropriate treatment connected to one's identity (social)
sterotyping
-it's part of our nature, we do it without thinking
-"file cabinetns" in your brain to organize info anytime you do something
- the nature of humans to "simplify and categorize"
Uncertainty avoidance
-High tolerance: flexible, no expectation
-Low tolerance: set expectations, not open to change
* The US has more of a low tolerance
Individualism
*Primarily in the US
ex: team sports- only a few will get recognition
employee of the month etc
-In the famiy setting it is normal to branch off at 18 and start your own life
Collectivism
* vast majority of the world
- normal for families to live together for a long time
-everyone plays a role
Masuline culture
-culture that focues on tradition, heroism, activities, your roll/job in society and income
ex: LA all about what you have, what you do
feminine culture
culture that focuses on/values relationships, emotional well- being, talking, nurturing,quality of life, helping less fortunate
High context
verbal and non verbal interaction
- dont need to say something to someone everytime
Low context
relies heavily on verbal interactions
preception/steps of preception
-selection( the five senses)
-organization("files")
-interpretation( assigning meaning to sense data)
-negotation(narrative)
* constructed through your own expriences
impressions
collection of information to understand and interpret someone's behavior
formation
based on past expriences- pull signiificant information
impression formation theory
-average person forms impression of someone quickly and will be reluctant to let go of that first impression- ignoring new information
Primacy
first information recieved is the most significant
Recency
Most recent information is the most significant
Halo effect
most postive characteristic dominates all other characteristics
* physical apperance is the most powerful
Horn effect
negative attributes apply only becasue you dont like the person or thing
attribution
trying to attach a meaning to a behavior
*accuracy is not a concern, just coming to a conclusion
Causal Attribution theory
-circumstance
-incentive
-character
*used in the court of law/jail sentences
Neagivtivty Bias
-negative traits affect our impressions more than positive
-even when there are more positive traits we are likely to remeber the negative more
* news coverage use negative bias to attract viewers
Language
-transfer of communication
-visual device/symbol that helps transfer language
ex:alaphabet
denotive defintion
dictionary defintion
connotative defintion
defintion contructed by cultural/experience based
language culture
-language is used differntly in differnt places
*even just in the US, language is used differntly in oregon than in the east coast
concrete
describing things using the 5 senses
abstract
-when you describe something by how you think it looks using your expriences/ "file cabinets"
-we all wil have a differnt view
saphir-wharf hypothesis
-went to a village and studied language patterns
-speech impediments and suttering were not present therfore there was no word/description for it in the language
*the idea that if the behavior is not present there will be no word associated with it
bypassing
-confusion casused by the same words( one word can be used many ways-slang)
-500 words=14000 defintions
convergance
-ability to adapt language style
ex: work vs when with friends vs home etc.
your "script"
bias language
assuming
-sexual oreientation/relationships
-gender/gender roles and expectations
-ethnicty
-age
-class
can be offensive and have a negative connotation
asynchronous communication
there is a time gap between the time the message that was sent and the time the message was received
channel
the medium through which messages are exchanged
cognitive complexity
the ability to construct a variety of different frameworks for viewing an issue
communication
using messages to generate meanings
communication apprehension
feelings of anxiety that arise in unfamiliar or difficult communication contexts
communication competence
behavior that gets the message across effectively and appropriately
content dimension
involves the information being explicitly discussed
disinhibition
the tendency to to transit messages without considering their consequences
environment
fields of experience that help make sense of others' behaviors
feedback
people send messages to receivers who responded with verbal or nonverbal feedback that indicates a response to the previous message
hyperpersonal communication
accelerating the discussion of personal topics and relational development beyond what normally happens in face to face interaction (like online chat rooms)
leanness
messages that carry less information due to lack of nonverbal ques
noise
anything that interferes with the transmission and reception of a message
rational dimension
express how you feel about the other person: whether you like or dislike the other person, feel in control or subordinate, feel comfortable or anxious, and so on.
richness
nonverbal cues that add clarity to a verbal message
self monitoring
process of paying close attention to ones own behavior and using the observations to shape the way one behaves
synchronous communication
is two way and occurs in real time
transactional
communication is a dynamic process that the participants create through their interaction with one another
achievement culture
societies that place a high value on material success and focus on the task at hand
co-culture
the perception of membership in a group that is part of an encompassing culture
In-group
groups that we identify with
intercultural communication
members of two or more cultures exchange messages in a manner that is influenced by their different cultural perceptions and symbol systems
nurturing culture
cultures that regard the support from relationships as an especially important goal
oganizational culture
are a relatively stable, shared set of rules about how to behave and set values about what is important
out-group
those that we view as different
powerdistance
the degree to which members of society accept an unequal distribution of power
salience
how much weight we attach to a particular person or phenomenon
social identity
the part of the self concept that is based on membership in groups
uncertainty avoidance
the degree to which members of a culture feel threatened by ambiguous situations and how much they try to avoid them
benevolent lie
not a malicious lie, a lie to help them
equivocation
statements that are not literally false, but cleverly avoid an unpleasant truth
face
socially approved identity
facework
verbal and nonverbal ways in which we act to maintain our own presenting image and the images of others
impression management
the communication strategies people use to influence how others may view them
lie
a deliberate attempt to hide the truth
perceived self
the person you believe yourself to be in moments of honest self-examination
privacy management
the choices people make to reveal or conceal information about themselves
reference groups
those people against whom we evaluate our own characteristics
self disclosure
1)has the self as subject 2)is intentional 3) is directed at another person 4)is honest 5) is revealing 6) contains information generally unavailable from other sources 7)gains much of its intimate nature from the context in which it is expressed
significant other
a person who evaluations are especially influential
social comparison
evaluating ourselves in terms of how we compare with others
confirmation bias
once we form our first impression we tend to seek out and organize our impressions to support that opinion