Understanding Canadian Business: Chapter 11 - Mining and Motivating Employees

A set of vocabulary flashcards derived from lecture notes on employee motivation theories and practices in business.

Scientific Management

A management theory developed by Frederick Taylor that analyzes and synthesizes workflows to improve economic efficiency and labor productivity.

Hawthorne Studies

A series of studies conducted by Elton Mayo that highlighted the impact of social factors and employee attention on productivity.

Maslow's Hierarchy of Needs

A motivational theory consisting of a five-tier model of human needs, often depicted as hierarchical levels within a pyramid.

Herzberg’s Motivating Factors

Factors that can lead to job satisfaction and motivate employees, including achievement, recognition, work itself, responsibility, and opportunities for growth.

Theory X and Theory Y

McGregor's theories that describe two opposing views of human motivation in the workplace: Theory X assumes employees are inherently lazy while Theory Y assumes they are self-motivated.

Goal-Setting Theory (MBO)

A management model that aims to improve performance by defining specific and measurable objectives with organizational support.

Expectancy Theory

A motivation theory proposed by Victor Vroom that explains the mental processes regarding choice, and how individuals weigh the likelihood of success to determine motivation.

Reinforcement Theory

A behavioral theory that emphasizes the role of positive and negative reinforcers in motivating behavior.

Equity Theory

A motivation theory that suggests individuals assess their input-output ratio and compare it with others to determine fairness in rewards.

Job Enrichment

A motivational strategy aimed at enhancing job satisfaction by redesigning jobs to incorporate more meaningful tasks and responsibilities.