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What is the FIRST priority when a patient shows chest pain, shortness of breath, and diaphoresis?
A. Get insurance info
B. Escort to restroom
C. Apply oxygen and notify provider
D. Complete paperwork Apply oxygen and notify providerWhat should you do if a medication label is unreadable?
A. Use it if dose is correct
B. Ask another MA to check
C. Discard and get a new vial
D. Use only with provider approvalDiscard and get a new vialWhat should you do FIRST when a patient faints during a procedure?
A. Remove needle
B. Finish procedure
C. Lower head and protect from injury
D. Ask patient to breathe deeply Lower head and protect from injuryBefore giving lab results over the phone, what must you do?
A. Give results immediately
B. Verify identity with two identifiers
C. Ask patient to come in
D. Transfer to billing Verify identity with two identifiers
A diabetic patient is sweating, shaking, dizzy, and confused. What condition is likely?
A. Hyperglycemia
B. Hypertension
C. Hypoglycemia
D. KetoacidosisHypoglycemiaWhich lab value is critical and must be reported immediately?
A. Glucose 92 mg/dL
B. Potassium 2.8 mEq/L
C. Hemoglobin 13 g/dL
D. Sodium 138 mEq/LPotassium 2.8 mEq/L
What should you do if a patient withdraws consent?
A. Tell them refusal is not allowed
B. Re-sign consent
C. Notify provider immediately
D. Continue preparing patient Notify provider immediatelyWhich action violates OSHA bloodborne pathogen standards?
A. Handwashing after glove removal
B. Recapping needles with two hands
C. Using sharps containers
D. Wearing gloves Recapping needles with two handsWhich test monitors warfarin therapy?
A. A1C
B. Troponin
C. INR
D. CreatinineINRHives, wheezing, and swelling after an injection indicate:
A. Stroke
B. MI
C. Anaphylaxis
D. Hypoglycemia Anaphylaxis
Which pulse site is used during adult CPR?
A. Radial
B. Brachial
C. Carotid
D. Pedal CarotidA respiratory rate of 8/min requires:
A. Let patient rest
B. Notify provider immediately
C. Give water
D. Reassess in 30 minNotify provider immediatelyWhich position is best for rectal examination?
A. Fowler’s
B. Lithotomy
C. Sims’
D. Trendelenburg Sims
What should you do if a sterile field is contaminated?
A. Continue setup
B. Apply antiseptic
C. Replace drape
D. Ask provider Replace drapeWhich precautions are required for tuberculosis?
A. Contact
B. Airborne
C. Droplet
D. StandardAirborne
Which needle gauge is appropriate for adult IM injections?
A. 18 gauge
B. 21–25 gauge
C. 27–30 gauge
D. 31 gauge 21–25 gaugeWhat prevents claim denials?
A. Leave diagnosis codes blank
B. Verify insurance eligibility
C. Submit handwritten claims
D. Avoid documentation review Verify insurance eligibilityWhat does STAT mean?
A. Within 24 hours
B. Immediately
C. Before meals
D. Weekly ImmediatelyWhich chamber pumps oxygenated blood to the body?
A. Right atrium
B. Right ventricle
C. Left atrium
D. Left ventricle Left ventricle
What should you do if a patient smokes while on oxygen?
A. Ignore it
B. Remove oxygen and stop activity
C. Wait for provider
D. Open windowRemove oxygen and stop activity
Hypotension, tachycardia, cool clammy skin after bleeding indicates:
A. Hypertensive crisis
B. Septic shock
C. Hypovolemic shock
D. Hyperglycemia Hypovolemic shock
What is FIRST for a COPD patient with O2 sat 86% and distress?
A. Complete paperwork
B. Return to waiting room
C. Apply oxygen and notify provider
D. Give water Apply oxygen and notify provider
What should you do if a patient on anticoagulants continues bleeding after venipuncture?
A. Apply more direct pressure
B. Apply tourniquet
C. Send patient home
D. Massage site Apply more direct pressureWhat is FIRST when a post‑surgical patient becomes pale and collapses?
A. Continue walking
B. Protect from injury and call for help
C. Offer food
D. Draw blood Protect from injury and call for help
A fasting glucose of 38 mg/dL requires:
A. File report
B. Notify provider and assist patient
C. Reschedule
D. Wait for provider Notify provider and assist patientMost important action for a severe latex allergy?
A. Use standard gloves
B. Prepare latex‑free environment
C. Ask if allergy still exists
D. Tell provider later Prepare latex‑free environmentWhich question is MOST important when symptoms occur after new medication?
A. Favorite pharmacy?
B. When did you last eat?
C. When did symptoms begin?
D. Recent travel?When did symptoms begin?What should you do if a patient reports chest pain during ECG?
A. Continue ECG
B. Notify provider and stay with patient
C. Remove electrodes
D. Reschedule Notify provider and stay with patientWhich specimen must be protected from light?
A. Bilirubin
B. CBC
C. Throat culture
D. Urinalysis BilirubinWhich urine collection is used for culture and sensitivity?
A. First urine only
B. Clean‑catch midstream
C. Room temp storage
D. After large meal Clean‑catch midstreamCalf pain, redness, warmth, and swelling indicate:
A. Asthma
B. Pneumonia
C. DVT
D. HypoglycemiaDVTWhat is FIRST for a sweating, trembling, confused insulin patient?
A. Complete paperwork
B. Check glucose and notify provider
C. Exercise
D. Wait quietlyCheck glucose and notify providerWhat is FIRST when smoke comes from an electrical outlet?
A. Continue working
B. Activate fire alarm
C. Pour water
D. Open windows Activate fire alarmMost immediate threat in GI bleeding?
A. Anxiety
B. Shock from poor perfusion
C. Increased appetite
D. Muscle weakness Shock from poor perfusion
What is FIRST for CHF patient with crackles and O2 sat 84%?
A. Complete paperwork
B. Supine position
C. Notify provider and place in Fowler’s
D. Return to waiting room Notify provider and place in Fowler’s
Rapid breathing, tingling lips, and dizziness indicate:
A. Hyperglycemia
B. Hyperventilation
C. Stroke
D. Cardiac arrest HyperventilationRLQ pain, fever, rebound tenderness suggests:
A. Allergies
B. GERD
C. Appendicitis
D. Muscle strainAppendicitisWhich angle is appropriate for subcutaneous insulin injection?
A. 10°
B. 25°
C. 45°
D. 90° only 45°What is FIRST for an opioid patient with RR 6/min?
A. Walk around
B. Notify provider and activate emergency response
C. Offer food
D. Reassess Notify provider and activate emergency responseWhat should you do when a patient expresses suicidal intent?
A. Tell them it’s fine
B. Leave them alone
C. Notify provider and stay with patient
D. Have them sign waiver
Notify provider and stay with patientWhich cleaning method is required for dried blood?
A. Water only
B. Approved disinfectant
C. Leave for housekeeping
D. Sweep into waste
Approved disinfectantWhat should you do if a fasting patient drank coffee with sugar?
A. Proceed normally
B. Notify provider before collecting
C. Tell patient not to mention it
D. Don’t document Notify provider before collectingKnees‑to‑chest position indicates:
A. Relaxation
B. Abdominal pain relief
C. Better circulation
D. Lung expansionAbdominal pain relief
What is FIRST after a medication error?
A. Hide mistake
B. Notify provider and monitor patient
C. Ask patient not to tell
D. Document correct dose only Notify provider and monitor patientWhat is FIRST when a TB patient arrives coughing without a mask?
A. Escort to airborne isolation and provide mask
B. Ask them to wait outside
C. Continue registration
D. IgnoreEscort to airborne isolation and provide mask
Nausea and yellow halos indicate:
A. Normal side effects
B. Digoxin toxicity
C. Need more medication
D. Unrelated symptoms Digoxin toxicity
Which action contaminates a sterile field?
A. Opening packages away from body
B. Reaching over field
C. Keeping objects above waist
D. Using sterile gloves Reaching over field
BP 224/118 with headache and chest pain indicates:
A. Hypovolemic shock
B. Hypertensive crisis
C. Anxiety
D. Orthostatic hypotensionHypertensive crisisAfter activating EMS and getting AED, what is NEXT for an unresponsive patient?
A. Check carotid pulse and start CPR if no pulse
B. Wait for EMS
C. Place in Sims’
D. Give waterCheck carotid pulse and start CPR if no pulseFever, chills, sore throat in a chemotherapy patient suggests:
A. Allergies
B. Neutropenia and infection risk
C. Normal side effects
D. DehydrationNeutropenia and infection riskA patient suddenly becomes cyanotic and is gasping for air in the waiting room. What should the medical assistant do FIRST?
A. Offer water
B. Check insurance
C. Activate emergency response and stay with the patient
D. Ask the patient to sit quietly Activate emergency response and stay with the patient
Which action is required when cleaning a blood spill on a countertop?
A. Use warm water only
B. Use an EPA‑approved disinfectant
C. Wipe with dry gauze
D. Leave it for housekeeping Use an EPA‑approved disinfectant
Which ECG change indicates ventricular repolarization?
A. P wave
B. PR interval
C. QRS complex
D. T wave T wave
A patient with a known peanut allergy begins wheezing after eating a snack in the lobby. What is the MOST important action?
A. Give the patient juice
B. Notify the provider and prepare for epinephrine
C. Ask the patient to lie down
D. Take vital signsB. Notify the provider and prepare for epinephrineWhich PPE is required when entering a room of a patient on droplet precautions?
A. N95 respirator
B. Gown only
C. Surgical mask
D. Gloves only Surgical mask
A patient reports dizziness after taking a new antihypertensive medication. What should the MA ask FIRST?
A. “Did you eat breakfast?”
B. “When did you take the medication?”
C. “Do you want water?”
D. “What pharmacy do you use?” “When did you take the medication?”Which finding requires IMMEDIATE provider notification?
A. BP 118/72 mmHg
B. Pulse 58/min in an athlete
C. O2 saturation 82% on room air
D. Respiratory rate 16/min O2 saturation 82% on room airDuring a venipuncture, the patient reports sharp, shooting pain down the arm. What should the MA do FIRST?
A. Continue the draw
B. Ask the patient to relax
C. Withdraw the needle immediately
D. Tighten the tourniquet
Withdraw the needle immediatelyWhich action breaks sterile technique?
A. Keeping hands above waist level
B. Opening packages away from the body
C. Turning your back on the sterile field
D. Wearing sterile gloves Turning your back on the sterile fieldA patient taking insulin becomes pale, shaky, and confused. What is the FIRST action?
A. Give high‑carb snack if allowed
B. Ask the patient to rest
C. Document symptoms
D. Have the patient complete forms Give high‑carb snack if allowedAt what angle should a subcutaneous insulin injection be administered for an average‑weight adult?
A. 10°
B. 25°
C. 45°
D. 90°
45°At what angle should an intramuscular (IM) injection be administered?
A. 15°
B. 45°
C. 60°
D. 90° 90°At what angle should an intradermal (ID) injection be administered?
A. 10–15°
B. 45°
C. 75°
D. 90°10–15°Which part of the ECG represents atrial depolarization?
A. P wave
B. QRS complex
C. T wave
D. PR interval P waveWhich part of the ECG represents ventricular depolarization?
A. P wave
B. QRS complex
C. T wave
D. U waveQRS complexWhere should the V4 electrode be placed during a standard 12‑lead ECG?
A. 4th intercostal space, right sternal border
B. 5th intercostal space, midclavicular line
C. 5th intercostal space, anterior axillary line
D. Midaxillary line at the 5th intercostal space 5th intercostal space, midclavicular line
Where should the V1 electrode be placed during a standard 12‑lead ECG?
A. 4th intercostal space, right sternal border
B. 4th intercostal space, left sternal border
C. 5th intercostal space, midclavicular line
D. 2nd intercostal space, right sternal border 4th intercostal space, right sternal borderAt what angle should the needle be inserted for venipuncture?
A. 5–10°
B. 15–30°
C. 45°
D. 90°
15–30°