organisational behaviour - macro

six silent killers

beer & eisenstat 2000

Management style top-down/laissez faire,

unclearstrategy/conflicting priorities,

ineffective senior management team,

poor vertical communication,

poor horizontal coordination,

inadequate skills at low levels

metaphors

transitional, transformational, machine, developmental

nondecision making

Bachrach and baratz

restricted code

implied meaning, shared assumptions

elaborated code

explicit, lack of shared understanding