Business 2.1

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Last updated 4:04 PM on 5/24/26
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10 Terms

1
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Human Resource Management

The management function of using and developing people within a business in order to meet the objectives of the firm

2
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Workforce Planning (human resource planning)

The management process of anticipating an organization’s current and future staffing needs

3
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Add Value

People add value to an organization by increasing productivity, improving quality, coming up with new ideas, and providing better customer service

4
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Factors that influence workforce planning (INTERNAL)

-changes in the business organization (diseconomies of scale)

-changes in leadership

-changes to business finance

-skill level of workers

-changes in business aims

*internal factors can affect an organizations HR plan

5
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factors that influence workforce planning (EXTERNAL)

STEEPLE FACTORS

-technological change (flexitime, remote working)

-government regulation/laws

-demographic change

-immigration

-social trends

-state of the economy

-labor mobility (occupational or geographical)

-changes to education (sectoral change)

*external factors can affect the labor pool of potential employees

6
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Flexitime (work practices on the increase)

allowing workers to choose own hours (work core period)

7
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The Gig Economy (work practices on the increase)

People that are portfolio workers that don’t have a full-time jobs. Take part time flexible jobs (uber)

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work practices on the decline

-full-time workers (expensive and lack flexibility)

-permanent contracts

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Reasons for resistance to change in the workforce

-discomfort

-fear

-insufficient reward

-lack of job skills

-loss of control

-mistrust

-poor communication

-poor timing

-past experiences

-social support

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strategies to reduce impact of change

-involve employees in the process

-communicate

-time the change