Chapter 1

What is phlebotomy?

The act of drawing or removing blood from a blood vessel to obtain a sample for analysis

What is venipuncture?

The act of puncturing a vein to collect venous blood for medical purposes, transfusions, donations, and research

What is bloodletting?

Puncture of a vein to drain fluids that were believed to be infected from a person’s body

What is cupping?

Placing hot stoneware cups on the skin to draw a person’s blood to the surface

What is the evacuated tube system (ETS)?

Withdrawal of a predetermined blood using a needle, an adapter, and a color coded vacuum sealed tube

Why are some reasons blood is collected today?

• Diagnostic purposes to aid in confirming or ruling out a medical condition

• Monitoring drug levels

• Storing samples for donation or transfusion

• Removing excessive amounts of blood

• Medical research

What percentage of communication is nonverbal?

About 55%

What does a phleb have to do before every procedure?

1. Introduce themselves

2. Collect 2 identifiers: patient’s full name and date of birth

3. Expressed/verbal consent from patient

Can a patient withdraw their consent at any time?

Yes!

What is the Health Insurance Portability and Accountability Act (HIPAA)?

Protects patient information in all forms

What is assault?

Physical contact that inflicts bodily harm, or a threat to inflict bodily harm

What is battery?

Unlawful touching that doesn’t necessarily cause harm but is without consent

What is libel?

Written words that significantly damage an individual’s reputation

What is negligence?

Failure to provide appropriate care

What is slander?

Words that are spoken or written that are damaging to an individual’s reputation

What does protected health information (PHI) include?

• Lab tests

• Medical orders, diagnoses, procedures

• Medications

• Test results

• Appointment times and places

• Patient demographics

What is included in the Patient Bill of Rights?

• The right to know what procedure is being performed and the right to have all procedures regarding the procedure answered

• The right to have confidentiality maintained regarding their info

• The right to say who can receive their health related info

• The right to refuse treatment

• The right to know what tests are being performed

• The right to obtain a copy of their medical records