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1st step market segmentation
identify bases for segmenting the market
develop segment profiles
market targeting
develop measure of segment attractiveness
select target segments
market positioning
develop positioning for target segments
develop a marketing mix for
mass producing
same product to all costumers
niche marketing
focuses on subgroups within segments
a more narrowly defined group
attract only one or a few competitors
customers willingly pay for a premium price
micromarketing
Tailoring products and marketing programs to specific individuals and locations
Tailoring brands and promotions to the needs of local customer groups (cities, neighborhoods, stores)
individual marketing (one-on-one marketing)
Tailoring products and programs to the needs of individual customers
mass customization
_ is a modified approach to individual marketing
geographic
Dividing the market based on location (e.g., region, city size, climate)
demographic
Dividing the market based on demographic variables (e.g., age, gender, income, occupation, education, religion, ethnicity, generation)
psychographic
Dividing the market based on lifestyle, social class, or personality characteristics
behavioral
Dividing the market based on consumer knowledge, attitudes, uses, or responses to a product
business market
Organizations that buy goods or services to use in their organizations, to resell, or to make other products
effective
Not all segmentations are
measurable
The size and purchasing power of the segment can be measured
accesible
The segment can be reached and served
substantial
The segment is sufficiently large or profitable
differentiable
The segment can be conceptually distinguished and responds differently to marketing programs
actionable
Effective programs can be designed for attracting and serving the segment
target market
is the set of buyers who share common needs or characteristics that the company decides to serve
three factors
Marketers evaluate segments based on
size and growth
Analyze current sales, projected growth, and profit margins
segment structural attractiveness
Assess factors that affect long-run attractiveness, such as the threat of competitors, substitute products, and the power of buyers and suppliers
company objectives and resources
The segment must align with the company's long-run objectives and the company must possess the skills and resources to offer superior value
these are the ones affected by segment structural attractiveness
current and potential competitors
threat of substitute buyers
relative power of buyers
relative power of supplies
indifferentiated marketing
Ignoring segment differences and targeting the entire market with one offer
indifferentiated marketing
Focuses on common consumer needs
differentiated marketing
Targeting several market segments and designing separate offers for each
concentrated marketing
Targeting a large share of one or a few segments or niches
undifferentiated marketing
this relies on mass advertising and mass distribution
differentiated marketing
this creates more total sales and stronger position
concentrated marketing
it’s great for small business and provides a strong market position
company resources
is the most sensible as it concerned budget and limited resources favor concentrated marketing
product variablity
Uniform products suit undifferentiated marketing, variable products suit differentiation or concentration
product life cycle stage
New products benefit from undifferentiated or concentrated marketing, mature products may require differentiated marketing
low variability
Low variability favors undifferentiated marketing, high variability requires differentiation
competitor’s marketing strategy
If competitors use concentrated or differentiated marketing, undifferentiated marketing can be risky
products position
is the way it is defined by consumers on important attributes, the place it occupies in consumers' minds relative to competing products
identify competitive advantages
Offering greater value through lower prices or more benefits
product differentiation
Features, performance, style, or design
service differentiation
Superior customer service
channel differentiation
Channel coverage and expertise
people differentiation
Hiring and training better employees
image differentiation
Establishing differentiating images using symbols
choose the right competitive advantages
Selecting which advantages to promote
underpositioning
Failing to position the company at all
overpositioning
Giving too narrow a picture of the brand
confused postiioning
Leaving a mixed image
selecting an overall postitioning strategy
Defining the brand's value proposition
3 positioning process
underpositioning
overpositioning
confused positioning
more for more
Offering the highest quality product at a high price
more for the same
Offering comparable quality and benefits at a lower price
the same for less
Offering equivalent quality at deep discounts
less for much less
Offering lower performance and fewer features at a much lower price
more for less
Offering superior quality at a low price (difficult to sustain)