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The role of brands
identify the maker
offers legal protection
create barriers to entry
secure a price premium
Brand mantra
captures the brand essence and promise
Elevator pitch in 3-5 Words
Differentiates and inspires
Nike mantra
Authentic athletic performance
Nike tagline
“Just do it”
The tagline is an external manifestation of its mantra
Brand mantra - Internal
Tagline - External
Brand equity
The differential effect that Brandon knowledge has on consumer response to the marketing of that brand
Brand equity elements
Based on differences in customer response
Different level levels of brand knowledge - some brands have a greater amount of associations which makes it more likely to influence your behavior
Positive experiences, Preferences and behavior
Enterbrands brand equity formula
Financial
Role of the brand
Brand strength
Role of the brand
The portion of the decision to purchase that is attributable to the brand relative to other factors
Brand strength
Diagnostic tool for measuring brand performance relative to other competitors
Strong brands attributes
excels at delivering desired benefits
Stay relevant
Priced to meet perceptions of value
Understand understands consumer brand relationship
The brand is consistent
Brand Experience
Consumer experiences with any brand touch point either reinforce or break their perceptions of the brand
Touch point
Any interaction (Including encounters where there is no physical interaction) That might alter the way that your customer feels about your brand and your business.
Customer touch points
Could be unplanned and outside of the firms control
Does not need to be physical interaction
Your brand is a story unfolding across all customer touch points - Jonah
Extensions
One attribute of a strong brand is that it can allow you to leverage the brand equity to develop brand or line extensions.
Brand and line extensions are sometimes used interchangeably
They are different
Brand extension
Launching a product in a different category using the same brand name
Line extension
Launching a product in the same category using the same brand name
Advantages of extension
can leverage brand awareness of parent brand
Improved chances of success of product launch
Disadvantages of extension
risk of brand dilution
Cannibalization
Preemptive cannibalization
Brand extension: Association transfer
Brand extensions are more likely to be successful if the associations from the parent brand transfer to the extension.
FLO Framework
Fit
Leverage
Opportunity
When you launch a brand extension
You are transferring some of the associations with the parent brand to the new product
Fit
How easily do associations transfer From the parent brand to the extension
Leverage
After these associations are transferred, do they provide a competitive advantage in that category?
Opportunity
Opportunity exists when there is a market for a possible extension