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Personal risk
If YOUR life, health, or income are at risk
Property risk
if it's YOUR stuff
Liability Risk
If you could be responsible for damage to someone else's stuff or for bodily injury or financial loss to someone else
The Battle of Bosworth
Because of a nail they lost the kingdom. Reminds us a simple event can kick off a catastrophic sequence
Risk Manager
Not just an insurance buyer!! Must evaluate risks and determine the best approach to manage risks. Including loss control, Retention and Transfer
Large Vs small companies Risk Manager
Larger companies have a risk manager. While small to midsized will have someone who serves in this role.
Risk management Process 6 steps
1.Identify loss exposures
2.Analyze loss exposures
3.Examine feasibility of rm techniques
4.Select appropriate mix of RM Techniques
5.Implement selected techniques
6.Monitor results and revise RM program
Step 1: Identify Loss exposures
CRITICAL STEP!!! If you haven't identified risk you are likely not to address it properly.
Ways to do this:
-Document analysis(insurance application,financial of company,customer or supplier list)
-Compliance Reviews
-Inspections(walking a property)
-Expertise (workers in the company and outside expertise)
Step 2: Evaluating exposures
Consider expected value of loss
-Exp (loss)=Frequency x severity l
High Freq/Low Severity(losing pens)
-Loss 5k a yr/cost of $1 loss=$5k
Low Freq/high severity (volcano)
-once 1k yrs; cost is $5m=$5k
While Exp(loss) is the same the risk are NOT equivalent and not to be treated the same
Law of Large Numbers
theory that the bigger your sample is, the closer to average the result will be
Ex: Flipping a coin
The Risk management Matrix
Low frequency low severity:Dont Worry
High frequency low severity: prevent and retain
Low frequency High severity: Transfer and prevent/reduce
High frequency High Severity:AVOID if not possible try all loss control techniques
What are your Risk techniques options?
5 Main in 2 categories
1.Risk Control(Loss Control)(how to stop)
-Avoidance
-Loss Prevention
-Loss Reduction
2.Risk financing(loss financing)(how to pay)
-retention
-transfer (insurance and non insurance)
Risk Control:Avoidance
Reduce our chance of drowning to zero
Risk control:Prevention
Certain caps make it difficult for children to open
Risk Control:Reduction
Sprinkler system extinguishes a fire, resulting in reduced damages
Risk Control: Duplication
Make copys of your documents
Risk Control:seperation
Store explosives and ignition away from one another
Risk Control:Diversification
Spreading the risk across multiple people or buisness
Risk financing:retention
Pay for it yourself. By income, line of credit, set up a insurance captive or other self insurance plans
Active Retention
We identify a risk exposure and debate whether to transfer to someone else or keep it as our own as a form of retention. GOOD!
Passive Retention
May never be identified or never dealt with the risk. BAD!
Risk financing: Transfer
Insurance, we pay a set amt of insurance premiums and from that they promise to pay in an event of loss, others include contracts or corporations.
Selecting Rm Techniques
1.Avoid risks if possible
2.Implement appropriate loss control measured
3.Select the optimal mix of risk retention and risk transfer
TCOR (Total Cost of Risk)
-Expenses for loss control(to reduce risk)
Ex:shoplifting:caneras,tags on merchandise,alarms, train employees
-Expenses for loss financing(to finance potential losses)
Ex:cost of insurance,cost of contracts, cost of incorporation, cost of setting up a captive insurer
-Opportunity Costs
Ex:opportunities lost to avoid a risk
Cost of losses not reimbursed
-value of stolen property, damaged property THAT IS NOT REIMBURSED. Cant receive an insurance payment
Step 3: Selecting RM Techniques:
Cost of the technique should be justified by expected reduction from the loss
-subjective factors and legal/societal hazards should be considered(could be quantified as opportunity costs)
Ford Pinto
in the 1960s and early 1970s, the poor engineering and placing of the gas tank on Ford Pintos resulted in the death and injury of hundreds of victims
Expected losses:50M
Cost to redesign:137.5m
Market conditions
risk managers may have to modify their choice of techniques depending on market conditions in the insurance markets
Underwriting Cycle
A cyclical pattern of insurance pricing in which a soft market (low rates, relaxed underwriting, and underwriting losses) is eventually followed by a hard market (high rates, restrictive underwriting, and underwriting gains) before the pattern again repeats itself.
Risk control & Commercial exposures
Common property exposures
-fire
-burglary, robbery and employee theft
-explosion
-windstorm
-flood
-earthquake
Fire
-heat,oxygen , fuel and an unbroken chain
-prevent or control fire, must pull some out of equation
-construction materials
-fire stops, fire divisions, fire walls
-fire departments
Burglary,robbery and employee theft
-burglary: theft by forcible entry
-robbery:violence or threat of violence
-employee theft:aka employee dishonesty/ embezzlement
Burglary/robbery prevention:
-security, locks, alarms ,cameras
Employee thefts:
-accounting controls,access, background checks, separation of duties
Explosion
-extremely rapid combustion
-explosion risk control
Low oxygen atmospheres, venting, maintenance
Windstorm
unusual storm force, including named storms
Risk control
-cannot prevent
Pre loss actions
-structure design
-storm shutters
-maintain rooves and walls
-secure outside materials and equipment
-locate trees and utility poles away from structures
Flood
-low elevation and rising water
Risk control
-avoid locating flood zones
-dams, channels,sandbags, water removal equipment
-lowest floor above 100 year flood mark
-plan to move property to higher ground
Earthquake
Risk control
-location and design
-some modern building sway
Common Policy Formats:Standard
Standard:Issued by insurance services office Inc (iso) or American Association of insurance services (AAIS) (will be the same no mater what comapany)
Buyer and seller know what they are buying. Policy wording has been tested in claims or court cases
ISO IS WHAT WE STUDY
Common Policy formats:Non standard
Non standard: Proprietary forms: insurance companies may create their own policy forms that differ from ISO forms
Broker Forms: Brokers may create their own policy forms that differ from iso forms
Insurance company offer coverage tailored to clients specific needs
Offers
-competitive advantage
-reduces need for endorsements
MonoLine(stand alone policy)
Line means product coverage or business
Monoline means 1 product line/ coverage is included
Buying every thing independently
Large or complex risk usually need a more specialized policy need monoline
(Watch 5100s Ch 1 policy part B time 2:00)
Multiline policy (package policy)
One policy has 2+ coverages included
Tying them together by common declaration forms:who's insured, insurance company and dats
Common policy condition combine them all together.
Advantages
-fewer gaps in coverage
-convenience
-lower costs
Best for small to mid sized business with non complicated risks
(Watch vid 5mins in)
Commercial Package Policy (CPP)=multiline policy
Policy that covers two or more lines of business by combining ISO's commercial lines coverage parts.
Buisness Owners Policy (BOP)
A commercial package policy designed for certain types of small businesses, combining Property and Liability coverages. Very similar to a Commercial Package Policy (CPP).
Output policy
Like a Package Policy but you only include Property Forms. No Liability.
Broader vs Restrictive
Broader is better to the insured
Restrictive better to insurer
ISO FORMS REQUIRMENTS
Iso requires all commercial line policies whether MonoLine or multiline include the common policy conditions (IL 00 17) form
Commercial Policy conditions
Important marks: copyright insurance services offices Inc means its an ISO FORM
Name: common policy conditions form
Form # top right and bottom left: IL 00 17 98(98 is what yr created)
How many pages: page 1 of 1 make sure you have entire form
Check how does form relate to other policy forms: at the top underneath the title
A.Cancellation
Refers to who can cancel the policy under what terms
-cancellable by the first named insured- anytime with prior written notice
-Cancellable by the insurance company
-10 days notice non payment of premium
-30 days notice for other reasons
Pro Rata Premium Refund
Policy cost 1200 a year and premiums are paid up front. Insurer decides to cancel it after 3 months therefore insurer has earned 3 months of premium (300) therefore the insurer has to return unearned premium ($900)
Insurance regulated by states
Each state requires admmited insurance policies include state amendatory endorsements(grant rights to insureds).
One of them is insurance companies must give a longer notice of cancellation or non-renewal to the insured
Wording on this form will be the same only know by looking at the state amendatory endorsements
Common Policy Conditions:Changes
Policy agreement between insured and insurer are made up of all of the forms that make up this policy and if you want to change them you can but must between the first named insured and insurance company and must be in writing
Common policy conditions:examinations of your books and records
Gives insurer the right to examine the insured books and records as they may pertain to the policy.
Can do it at anytime during the policy period and up to 3 years after expiration
(Insurance company has the right to make sure all numbers line up)
Common policy condition:Inspections and surveys
-insureds have the right but not duty(can but don't have to)to inspect the insureds operations during the policy period
-insurer may give insureds the report and recommendations but is not required to do so
Common policy condition:Premiums
First named insured must pay the money and would receive any return premiums
Common policy condition: Transfer of your rights and duties under the policy
Aka:assignment of the policy
-insured cannot transfer to anyone else without insured written consent
- automatic transfer to insureds legal representatives in the event of the first named insureds death
Abandonment
Insurance company may choose to take damaged property and pay insured the value
Insured cannot surrender the damaged property to insurance company
Appraisal
If there is a dispute about value of property
-written demands
-each hires an appraiser who elect an umpire
-each pays their own and split the umpire
Duties in the event of loss
- Notify police if law may have been broken - vandalism, arson, theft, etc.
- Provide Prompt Notice to Insurer as soon as feasible/practical
- Description of Loss - how, when, etc.
- Protect property from further loss
- Upon request, provide inventories & allow inspection
- Cooperate with Insurer
- Submit signed, sworn proof of loss within 60 days of request
Loss payment
Insurance company has 4 options
-pay amount of loss/damage
-pay the cost of repairing or replacing damaged property
-take ownership of damaged property and lay its agreed or appraised value
-repair/Replace damaged property with like kind and quality
•Insurance company has 30 days to responds
Recovered Property
If property is lost/stolen and later recovered AFTER the insurer has paid insured, the insured has the option to return claims payment and accept property
Vancancy
If building is vacant more than 60 days
-no coverage for certain perils, such as vandalism, theft, or sprinkler leakage(unless sprinkler protected from freezing)
-all other causes of loss (aka Perils) will be reduced by 15%. Perils that would be reduced by 15% include fire and windstorm
-A building being vacant means not enough personal property to conduct normal operations
Valuation
-Understanding policy is valued on ACV
-RCV is available by added the optional coverage
-stock (inventory held for sale) is valued at the cost to the insured, no the selling price
Coinsurance
-Coinsurance in BPP/ property insurance policy is used to encourage policy holders to insure to full value
-Insured who UNDERVALUES property by too much will be hit with a coinsurance penalty at the time of a loss
Property coinsurance formula
Insurance limit/(value x coinsurance) x loss= claims payment
Mortgageholder
If listed in the dec page, mortgage holders have significant rights-
-included in loss payment if mortgaged property damaged
-notified prior to cancellation or non renewal of policy. (10/30 days) if non payment of premium is the issue, mortgage holder may assume payments for own interest/benefit
-if claim denied due to insureds act/default, mortgage holder still paid for their own interest
Commercial property conditions
- Concealment, Misrepresentation, Fraud
- Control of property (If loss happens, but insured can't do anything because its not his property, ex: installing a security camera in a rented apartment)
- Insurance under 2 or more coverages (only one policy triggers)
- Legal action against us (2 years to bring up lawsuit in a breach of contract)
- Liberalization (insurer can change policy if it broadens language and benefits insured)
- Transfer of rights or recovery against others (subrogation)
- No benefit to bailee (bailee's insurance coverage triggers, not bailor)
- Other insurance (can't produce betterment, only one policy applies)
- Policy period, coverage territory (US, Canada)
Premiums
Factors impacting the risks associated with the insured property
Factors impacting the likelihood and amounts of policy loss payouts
All of these factors affect premium
-linit of insurance
-covered causes of loss
-coinsurance percentage
-deductible amount
- optional coverages
-COPE data
-Location
Co insurance mixed impact
-insurance companies WANT insureds to insure to value. Therefore insurers will decrease the rate when the insured accepts a high coinsurance percentage
-however the insured will need to increase the limit of insurance in order to ensure they meet the coinsurance obligation. A higher limit increases the rate.
Optional coverages
Policy default is ACTUAL CASH VALUE
If insured wants Replacement costs it will cost more. Insured will also need a higher limit of insurance
COPE
Construction, Occupancy, Protection, Exposure
C= what are the construction materials(jointed mansory)
O=What is the building used for?
P=What are the protections for this building
E=What perils is this building exposure to?